Member Services Manager Jobs
Working At Aetna - the Value To You What does it mean to work at Aetna? A lot. From programs and benefits that support your financial, physical and emotional health to opportunities to build your knowledge and expand your career, the company makes working here a valuable experience in many ways. POSITION SUMMARY Maintains oversight of the local claim and call functions. Plans, directs, and impleme...
Member Services Team Manager - Dublin, Ireland (Evening shift, 13:30 - 22:00) Our mission is to help everyone discover, preserve and share their family history. Ancestry.com is the world's largest online resource for family history. We have helped pioneer the market for online family history research, taking a pursuit that was expensive and time-consuming and making it easy, affordable and accessi...
POSITION SUMMARY The Manager of Member Services provides guidance oversight to Member Services Supervisors and staff to ensure the department meets the company's Strategic Goals while modeling Molilna's Core Values. The Manager analyzes reports to identify trends an opportunities. ESSENTIAL FUNCTIONS Duties and Responsibilities • Manage call center operations • Provide exemplary customer service t...
We are seeking a Case Manager for Member Services with a Large medical and healthcare provider. Candidates will be responsible for handling members’ grievances, complaints, issues and concerns and directing these inquiries to appropriate departments and managers. Candidates will partner with and outreach to internal staff, other MS Departments, managers and physicians to resolve issues as quickly...
floridacentral Credit Union St. Petersgurg, 33705
floridacentral Credit Union has the following positions available: Branch Manager -St. Petersburg Experienced credit union/banking professional responsible for business development, branch operations, loans and member accounts. Develops, coaches and trains the staff and monitor compliance. Involve occasional Saturday Hours. Credit union experience preferred. Please send resumes to Tammy Hoelzer th...
Description: The Member Service Center Section Manager leads assigned Member Service Officer team to deliver superlative service in a Call Center/Remote Delivery Channel environment and achieves the goals and vision of the Call Center by fostering a sales and service culture that aligns with corporate expectations and member experience standards. · Develops and implements customer service standard...
Prospect Medical is searching for a qualified: Customer Service and Member Relations Manager This position is responsible for operations of the Customer Service Department providing day-to-day oversight of Customer Service Representatives, Member Services Representatives, Transportation and Reception ensuring prompt and timely response and customer satisfaction. As well as the overall management o...
Sears Holdings Management Corporation provides corporate services to Sears Holdings Corporation (NASDAQ: SHLD) and its family of companies, including Sears Roebuck and Co. and Kmart Corporation.The responsibility of the Manager, Member Segments (SYW SPOC) is to manage BU Engagement with an objective to grow sales and margin. The Manager, Member Segments will work with Business Units and Formats (S...
The Georgia Society of CPAs (GSCPA), a professional association serving nearly 14,000 members, seeks an Assistant Manager, Member Relations. This position will be responsible for developing, organizing and coordinating GSCPA’s statewide chapters as well as various special interest groups. Additional responsibilities include assisting with member services functions including but not limited to supp...
POSITION PURPOSE: Member Services is the first point of contact for individuals with the Best Doctors membership. Member services staff use their customer service skills and knowledge of Best Doctors services to efficiently process incoming phone calls, warm transfer and/or schedule intakes, and provide the highest level of service to members. The supervisor is responsible for ensuring the team me...
Our client is seeking a Member Services Associate in La Habra, CA. Position reports to the Contact Center Manager and is responsible for all aspects of Automated Clearing House (ACH), ATM balancing and Electronic Funds Transfer (EFT) Adjustments. DUTIES AND RESPONSIBILITIES: Responsible for processing and balancing ACH files, risk mitigation, compliance and maintenance related to Automated Clearin...
The Hendrick Hoover Auto Mall, located in Hoover Al, is looking for a Guest Services professional to join our team. The Hendrick Hoover Auto Mall believes in promoting Associates and Managers within our dealership. We believe in Respect, Integrity, Great Teamwork, Honesty and Trust which are our core values that we live by each and every day. The Hendrick Hoover Auto Mall is a member of the Hendri...
Transportation Federal Credit Union P/T MSR/Teller I Role: Under general supervision, but following established policies and procedures, provides a variety of member services functions. Assist members with their financial needs. Responds to questions and/or provides information upon request from internal and external members. Processes requests and conducts transactions as appropriate. Interviews...
Bilingual Member Services and Inside Sales Rep Are you fluent in Spanish and English, and do you possess strong written communication skills in both? Bilingual Member Services and Inside Sales Rep Bilingual Member Services and Inside Sales Rep A not-for-profit organization located in the Maryland Heights area is seeking a Bilingual Business to Business Inside Sales Representative with prior busine...
Member Services Representative I Kern Health Systems is the largest health plan in Kern County serving over 140,000 local members. KHS is committed to providing quality health care to our members. Located in Bakersfield, California, we are nested in Central California where you greet each day with a smile. KHS also cares for our community and it is important to us as an organization to hold high s...
Job Overview The Member Services Representative (MSR) is responsible to connect his/her daily activities to the mission and core values of the organization and provide a positive experience to members, patients, prospective members/patients, providers and internal staff . The Member Services Department is a dynamic department which provides a wide array of services to the organization’s multiple h...
JOB SUMMARY: Responsible for answering members’ questions regarding Credit Union services and performing a variety of account transactions and maintenance functions via telephone and/or correspondence. PRIMARY RESPONSIBILITIES: Answer calls independently, following Credit Union policies, procedures, guidelines and government regulations at all times. Explain Credit Union services and products to m...
We currently have a Personal Banker / Member Services Representative full time opportunity available based in our JFK Boston Branch office. This position is also eligible for a monthly sales incentive. Come join our team! Under the general supervision of the Branch Manager, performs a variety of administrative and clerical duties in support of the new accounts and consumer loan functions, in confo...
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are entrepreneurs that market only State Farm insurance and financial service products. This position is with a State Farm independent contractor agent, not with State Farm Insurance C...
FUNCTION: Member Sales and Service Representative is a Non-Exempt position reporting to the Branch Sales and Service Manager and other designated individuals. The primary function of the Member Sales and Service Representative is to provide exceptional overall service to the IC Federal Credit Union Membership. The responsibilities of this position will include performing teller transactions, openi...
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Member Services Manager
$29,120.00 - $84,000.00
Typical Salary for Member Services Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Member Services Manager
Serves members by planning, organizing, implementing, and evaluating communications and information programs; managing the annual meeting; managing staff; ensure customer satisfaction; increase member communication and customer loyalty; recruitment for team; team member development; manage daily operations; participate in new business development.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Answers members inquiries by developing and evaluating an information and request answering service.
Monitors expenses within approved budget and participate in budget development and forecasting activities.
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