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1000+ Service Desk jobs found on Monster.

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Service Desk – Tier Two Service Desk Analyst Realty Operations Group is a leading shared services property management company dedicated to providing best in class management and administrative support to its select client roster. At Realty Operations Group, we maintain a superior team of professionals united by a common commitment to the highest level of integrity and business ethics in all of ou...
Now Hiring:ISService Desk Analyst Position Profile: Anixter Inc. currently has an exciting career opportunity for a highly motivated IS Service Desk Analyst, who will be a member of our Global Service Desk team located in our Glenview, IL offices.The successful candidate will be highly motivated with a solid technical support background, great communication and customer service skills, quick lea...
About Us T-Mobile's IT Service Desk is the single point of contact for T-Mobile employees in need of support for IT incidents and service requests. This includes 24x7 triage, classification, prioritization and escalation aligned to ITIL best practices for Incident Management and Request Fulfillment. Contacts are handled primarily via inbound phone support and supplemented with email and web optio...
Coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees and clients with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. ...
The Service Desk Manager will manage a team of Service Desk agents with goals such as maximizing efficiencies, improving customer satisfaction, and coaching/mentoring agents. Responsible for SLA performance and continuous improvements / corrective actions to ensure positive SLA trending. Responsible for KPI performance against targets for: Accounts (based on contract) Agents (based on APM goal...
Bilingual Service Desk Specialist (French) Long term, ongoing contract Richfield, MN We are seeking an experienced Service Desk Analyst to support our client in the retail industry. This is a Level 2 Call Center position on a great team! Qualifications: Call center support experience MS Office Software VPN/VNC/Remote Desktop Printer Technology (Lexmark/HP) Moderate understanding of comput...
Currently looking for a Help Desk Support Analyst to provide first and second level support to our end users both on-site and remote. Responsibilities: Maintain a high level of customer service with regard to technology questions, support and issues. Responsible for initial support to end users on all Information Technology related problems Troubleshoot PC hardware and network connection issue...
Modis is seeking a long term contract Service Desk Analyst for our Fortune 500 client who is located in King of Prussia, PA. Our client is looking for a qualified candidate who will bring solid customer service skills and some exposure to Device Support. For immediate consideration, please apply through this website or send resume directly (Email Address Withheld by Request) Job Summary (Purpose...
The Associate ServiceDesk position is responsible for accurate and timely technology support and problem resolution for our internal customers, globally. This role consists of resolving everyday service requests related to PC's, servers, networks, hardware and software problems and malfunctions; interacting and consulting with customers to manage their satisfaction: providing guidance, assistance ...
We currently have one full-time and two part-time positions open. POSITION SUMMARY: This Application Support Analyst I position will acquire a proficiency level to independently provide support for low to moderately complex issues in the Apollo Lab, Sunquest Commercial Lab, or Sunquest Financial application. The individual will be responsible for learning and performing a full range of activities...
Description: About Dyno Nobel Dyno Nobel, a wholly owned subsidiary of Incitec Pivot Limited, is a global leader in the commercial explosives industry. We provide blasting solutions and quality explosives products throughout North America and Australia, as well as selected customers in the Asia Pacific region. Due to continued results and world-leading innovation, customers in the mining, quarry...
Tricia Barbier. is recruiting for this position. Message me about this job. SmartSource, inc is seeking IT Service Desk agents to work on site with the Level 1 team. Location: Chicago, IL Job Summary: IT Service Desk Agent – L1, is primarily responsible for providing quality technical support and customer service by taking telephone calls, answering emails, and creating and updating service t...
Provide Tier 1 first level support of technology services & support to employees/vendors (internal and external) through the Credit Union’s 24/7 Service Desk. Candidate will be responsible for providing initial assessment, triage, research, and resolution of incidents and requests regarding the use of application software products and infrastructure components. Provide technical support for (but n...
About Us T-Mobile's IT Service Desk is the single point of contact for T-Mobile employees in need of support for IT incidents and service requests. This includes 24x7 triage, classification, prioritization and escalation aligned to ITIL best practices for Incident Management and Request Fulfillment. Contacts are handled primarily via inbound phone support and supplemented with email and web optio...
Role Summary The IT Service Desk Analyst will provide first and second line technical support to internal customers. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of IT issues/events/problems. Ancillary administrative duties are also encompassed by this role. Specific duties and responsibilities Technical ...
Searching for a Service Desk Analyst for a large enterprise environment. This is a Contract to Hire position (approved FTE headcount) and will roll full time after 4-5 months by showing a high level of customer service, good work ethic, drive to learn, and the ability to interact positively with technical team members and non-technical end users. Solid Help Desk/Technical Support background exper...
Fujitsu is a leading provider of customer-focused information technology and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position us to deliver comprehensive solutions that open up infinite possibilities for our customers' success. Fujits...
Job Title: Technical Support Service Desk Agent Full Time Job ID: 279219 Location: US-Utah-Salt Lake City Full/Part Time: Full-Time Regular/Temporary: Regular Day to Day Work Unisys Technical Services (UTS) is a wholly owned subsidiary of Unisys Corporation, a worldwide information technology services and solutions company. UTS provides efficient, cost effective, & creative business solution...
Service Desk & Support Supervisor Job Description Lake County Information Technology is seeking a highly organized professional with strong leadership and process management skills as their full-time Service Desk & Support Supervisor who will be responsible for managing the activities and staff for Tier I & II support. The successful candidate will be responsible for understanding and managing ...
They must have 1-2 years work experience in an IT support call center environment. Candidate must demonstrate knowledge and abilities in the following: 1. Focus – The ability to remain focused on what is important to the business despite distractions. Commitment to team/department/company; understanding the service desk’s role in this environment 2. Problem Solving – The ability to identify and ...

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Customer Service Career Tools

Restaurant General Manager

Salaries

$31,200.00 - $81,900.00
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Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
37%
Bachelor's
25.9%
High School
18.8%
Associates
10.1%
Master's
3.5%
Certification
2.5%
(810 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Desk Articles

Sample Resumes by Industry Article Rating
Writing a resume specific to your industry is a great way to be a star candidate. If you need help customizing your resume to your field, check out these resume examples for various careers.
Sample Resume for a Midlevel IT Help Desk Professional Article Rating
Does your help desk resume need help? Showcase technical, diagnostic and customer service skills to generate interest. Get inspired with this sample.
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