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Service Desk Jobs

1000+ jobs

Associate degree, High School diploma or Vocational Trade School certification; experience or alternative degree may be considered in lieu of required education. Minimum of 4 years experience within a Service Desk Support Environment, with 2 of those years within a healthcare setting. Demonstrated knowledge of advanced concepts, practices, and procedures used within a Service Desk Support Enviro...
Vertex Inc. is currently looking for a Service Desk Analyst to provide first level support, dispatch and administrative responsibilities for the Vertex ServiceDesk. Essential Job Functions & Responsibilities: • Provide coverage, routing and first-level response for internal enterprise ServiceDesk requests. Includes the responsibility to create, assign, close and/or administer Service Desk ticket...
AV IT Service Desk Technician We are seeking candidates that are service-focused and self-motivated, must have a willingness to learn. The AV Service Desk Technician will be a member of a team that is responsible for the day-to-day setup, operation, and support of audio visual systems, providing hands-on technical support for meetings, conferences, and special events. Corporate setting, business-...
About Us T-Mobile's IT Service Desk is the single point of contact for T-Mobile employees in need of support for IT incidents and service requests. This includes 24x7 triage, classification, prioritization and escalation aligned to ITIL best practices for Incident Management and Request Fulfillment. Contacts are handled primarily via inbound phone support and supplemented with email and web optio...
Available shifts/hours: Day Shift - ranges from 8am to 9pm 3rd shift position - 9pm to 6am • Provide service desk (Level 1 and 2)and desk side support (Level 2) to all internal users • Single point of customer resolution for all desktop technology devices including desktops, laptops, tablets, mobile devices, printing, wireless networking, audio/visual equipment, etc. • Maintain and provision ...
« back Learn More Service Desk Analyst Job #: 637882 Processes incoming requests, inquiries, or escalations related to IT support issues. Diagnoses and resolves complex first tier issues involving end-user workstation, remote access, password management and general IT inquiries Answers service calls and emails. Records and prioritizes service requests and maintains ticket tracking for issues....
Office of Information Technology: Interested in a career with one of the nation’s largest universities? The University of Minnesota is an institution dedicated to changing lives through research, education, and outreach. The Office of Information Technology (OIT) - the University’s central IT department - works to support and advance this mission and to support overall academic advancement. Our d...
Office of Information Technology: Interested in a career with one of the nation’s largest universities? The University of Minnesota is an institution dedicated to changing lives through research, education, and outreach. The Office of Information Technology (OIT) - the University’s central IT department - works to support and advance this mission and to support overall academic advancement. Our d...
Staffmark is seeking 10 Service Desk Analysts to work at the Taco Bell Corp. headquarters. This is long term, indefinite contract assignment where individuals will be Staffmark employees on site at The Taco Bell Corp. headquarters, a 24/7 Call Center. 2nd and 3rd shifts are available The Service Desk Analyst position supports and troubleshoots first level calls from approximately 6000 restaurant...
Staffmark is seeking 10 Service Desk Analysts to work at the Taco Bell Corp. headquarters. This is long term, indefinite contract assignment where individuals will be Staffmark employees on site at The Taco Bell Corp. headquarters, a 24/7 Call Center. 2nd and 3rd shifts are available The Service Desk Analyst position supports and troubleshoots first level calls from approximately 6000 restaurant...
Information Technology Support Specialist (Service Desk) Description Position Purpose: Serve as the primary contact in providing customer service and technical support to internal partners and vendors with more complex issues. Design, build and/or test new systems, processes or services Respond to requests for new services Document workflow of processes within the organization Investigate, r...
Ability to determine appropriate course of action within problem management process for service desk call. Resolve end user and desktop support issues related to Windows XP and Windows 7 among TECO Energy employees in a timely manner to ensure positive impact on customer satisfaction. Analyze, research, or resolve technical issues utilizing a variety of resources. Enter all information in CA Se...
RESPONSIBILITIES: Kforce has a client in Clayton, Missouri (MO) that is seeking a Service Desk professional. Responsibilities: Serve as the primary contact in providing customer service and technical support to internal partners and vendors with more complex issues Design, build and / or test new systems, processes or services Respond to requests for new services Document workflow of process...
Insight Global is looking to fill a Service Desk role in the Dallas area. This role will be doing basic troubleshooting for a project. basic technical knowledge and a great personality. Will be responsible for password resets, install printers, locating IP addresses, etc. 6 months + technical support background basic computer knowledge strong customer service skills ability to do password re-s...
Kmart, a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a mass merchandising retailer that offers customers quality products through a portfolio of exclusive brands and labels such as Craftsman, Kenmore, DieHard, Jaclyn Smith, Joe Boxer, Route 66 and Country Living. We operate over 1,300 Kmart stores across 49 states, Guam, Puerto Rico, and the U.S. Virgin Islands....
Kmart, a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a mass merchandising retailer that offers customers quality products through a portfolio of exclusive brands and labels such as Craftsman, Kenmore, DieHard, Jaclyn Smith, Joe Boxer, Route 66 and Country Living. We operate over 1,300 Kmart stores across 49 states, Guam, Puerto Rico, and the U.S. Virgin Islands....
Role Description: Ciber, Inc. is seeking a Director, Global Service Desk / NOC in Los Angeles, CA. This position will develop and execute a strategic vision to improve efficiency and satisfaction of a Global IT Service Desk / NOC. The role will be asked to lead, mentor and develop the skills within the Service Desk / NOC on all aspects of customer service, technical issues and requests. The indiv...
Enterprise Service Desk Specialist Jr, Secret Clearance Tier I 15 Positions Available Under direct supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot, resolve and/or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology Services. The Enterprise Service Desk is...
Service Desk Analyst Competitive Salary West Whiteland, Pennsylvania It is an exciting time to join Johnson Matthey: they have embarked upon a ground-breaking programme of work to ensure that their IT capabilities are not only able to support and integrate updated technologies, but can also offer insight into future IT tools. They have several new openings for an IT Service Desk Analyst to joi...
Service Desk Analyst Competitive Salary West Whiteland, Pennsylvania It is an exciting time to join Johnson Matthey: they have embarked upon a ground-breaking programme of work to ensure that their IT capabilities are not only able to support and integrate updated technologies, but can also offer insight into future IT tools. They have several new openings for an IT Service Desk Analyst to joi...