Service Representative Jobs

Service Representative Overview


Customer service representatives respond to a customer’s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative’s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements


Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry’s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market


Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary


The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.
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1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 227599
Excellent Career Opportunity for highly motivated individuals to join our rapidly growing company. You should also have high level people skills, work well in a team environment and be able to flourish in a small company environment that is continually evolving and growing. Requirements: · Prospecting and generating new leads by referrals · Be a great self-starter and work well independently ·...
NPA Coatings Inc.​, a manufacturer of liquid automotive coatings and pre-treatment chemicals is currently seeking a Technical Service Representative to support our automotive manufacturing customer in Marysville, OH.​ Primarily working at the customer’s facility, reporting to the Technical Service Manager, the successful candidate is responsible for: paint and chemical testing; data collection, pr...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Miami, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive inbound...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Contact Center Representative -- Customer Service Representative Occupational Category: Administrative / Clerical Customer Service Employment Type: 3-6 Month Contract City: Canton State: MA Description: A local leading Financial Services organization is actively seeking several experienced Shareholder Representative -- Customer Service Representative -- CSR -- Call Center Representative in Ra...
Your career is waiting! Here’s a great opportunity to join Santander Bank, N.A. Open House Wednesday November 19, 2014 1 Santander Way 95 Amaral St, East Providence, RI 10:00am to 3:00pm Walk-in(s) are Welcome Resumes are Required Contact Center openings Full Time – CCC Retail Rep Job ID#61715 Full Time – CCC Sales Rep Job ID#62639 Full Time – CCC Bus Bnk Rep Job ID#61371 Training c...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Bilingual Customer Service Representatives / Call Center Representatives - English / Spanish in Plantation, FL. Earn $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Des...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Plantation, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive in...
Job Title:Assistant: Service Representative - CSR Regular Full-Time Requisition ID:1400LCG Job Category:Customer Services Primary Location:USA-WV: WEST VIRGINIA-WHEELING Schedule:Full-time Job Type:Regular Employee Status:Casual Travel:No Job Posting:Sep 10, 2014 Description: Essential Job Functions Answers incoming phone calls on behalf of client; provides accurate and appropriate info...
Independent Insurance Agency located in a suburb of Raleigh is seeking an experienced, Licensed, Commercial / Personal Lines Customer Service Representative, CSR candidate for a part-time (20 hours per week) position. If you are available for part-time work, have at least 3 years Property & Casualty experience with an active Property and Casualty (P&C) license; please contact us as soon as possibl...
External Job Title Technical Service Representative - Service Engineer AutoReqId 44985BR Functional Area Sales & Service Sub-Function Sales Division Water Process Services City Chicago State/Province IL Country US Employment Status - global req Full-Time Job Description Job Overview: Nalco, an Ecolab Company, has an immediate need for a Technical Service Representative in our Water and ...
Virginia Farm Bureauhas an excellent career opportunity available in our Grayson County office. The Insurance Representative/Member Service Specialist position provides assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products. Additionally, this position works with ourCountyBoardof Directors and promotes Farm Bureau Bank and Anthem individual...
iSoft Solutions, LLC is currently interviewing for the position of Audio Visual Service Technician/Field Service Representative to support the continued growth of our Audio Visual – Network Technology group in Virginia Beach. Our Technical Services division team members must exemplify exceptional communication, organization and leadership skills with strong experience in the integration of audio v...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4040 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3350 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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