Service Representative Jobs

Service Representative Overview


Customer service representatives respond to a customer’s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative’s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements


Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry’s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market


Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary


The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.
RSS

1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 24430
Call center near the airport is seeking in-bound telephone customer support representatives. Duties include responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders and preparing reports. Position requires typing speed of 30 wpm and Windows testing. Background check will be conducted. You must have a High School Diploma or GED. You must be flexi...
Job Description: Customer Service Representative wanted!!! Our client is looking for a stellar bilingual customer service representative to join their organization. Candidate must have 2-3 years customer service office experience, MUST be bilingual in Spanish. Start your new career today! If this sounds like you apply today! We are an equal employment opportunity employer and will consider all qua...
Job Description: We are currently seeking a Customer Service Representative that is customer service oriented and that is a team player. Are you outgoing, self-motivated, energetic and friendly? Then this position is for you! The ideal candidate will be responsible for overall customer service requests with a high level of professionalism, and performs some administrative duties in a timely manner...
Job Description: We are currently looking for a Technical Customer Service Representative to work in our clients Warrendale area office. This employee is responsible for developing and maintaining excellent customer relations and troubleshooting technical issues. In addition, they are responsible for retaining the existing customer base by satisfying customers? concerns quickly and completely and...
Job Description: Job Title: Bilingual Customer Service Representative Short Description: Respond to customer requests and questions regarding service, products and account information, analyzing and rectifying customer concerns using established procedures in English and one other language such as Spanish or French. Duties/Responsibilities: ? Confer with customers by telephone or in person to prov...
Job Description: Immediate need for customer service representative that is a professional with accounting experience. Position will need a great customer service skills and the ability to work in a fast paced environment. Ability to multi-task is a must! Position requires customer service, order entry, credit/debit experience, matching packing slips with bills, and detailed data entry. We are an...
Job Description: We are currently seeking a client service representative who serve as the owner of a subset of assigned suppliers. This is a great entry-level opportunity with a global leader in business commerce solutions! Candidates must possess a Bachelor's degree in Communications, Business, or a relevant field. The candidate should have excellent verbal communication skills & professional ph...
Job Description: Immediate need for Bilingual Spanish Customer Service Representative seeking a great working environment, paid training and an opportunity for growth. Dependability, bilingual Spanish and customer service focused will be keys to success in this well known organization. Will be responsible for answering incoming calls, entering information and researching data for this insurance co...
Job Description: Well-Known company is looking to hire a Bilingual Spanish Customer Service Representative w/warehouse, manufacturing, distribution or logistics background. JOB DUTIES: Ideal candidate will be responsible for interacting with drivers, confirming deliveries, making sure that the deliveries arrived on time and with no damages, and other logistics responsibilities. In addition, will m...
Customer Service Representative Frisco, TX Not your typical CSR job. Handling a highly sensitive matter of medication recalls. Healthcare background is very helpful for this position but not required. We need candidates who will be calm, patient, empathetic and most of all, those that can instill trust. We need candidates that have experience with follow up skills for this one! Great Customer Serv...
United Lender Services (ULS) is one of the fastest-growing national providers of real estate transactions services and mortgage solutions throughout the United States. ULS simplifies the closing process by providing a full suite of services on a nationwide level. Our team of industry-tenured experts manages every point in the process, affording the same quality of service to matters large and smal...
United Lender Services (ULS) is one of the fastest-growing national providers of real estate transactions services and mortgage solutions throughout the United States. ULS simplifies the closing process by providing a full suite of services on a nationwide level. Our team of industry-tenured experts manages every point in the process, affording the same quality of service to matters large and smal...
Our client, an Innovative Lighting and Furniture Design Company, located in New York is seeking Customer Service Representatives to join their Sales Team for their rapidly growing brand. Job Responsibilities Include: Process and confirm international orders to dealers and coordinate the delivery process Partner with warehouse to assist with dispatch of orders and update order tracking log daily Su...
Customer Service Representative In business since 1981, Ayers Basement Systems is a growing company with the reputation of being a leader in basement waterproofing, crawlspace encapsulation, and foundation repair work. We are looking for personable individuals who are interested in representing us through our call center as a Customer Service Representative. Ayers has an immediate full-time positi...
Manpower is currently recruiting for a client in Salt Lake City, UT . We are looking for a customer service representative to provide professional solutions to our client end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for field employees, executives and channel regarding custom...
JMK Systems Solutions, a full service technology firm providing network consulting services, systems integration, hardware configuration and support currently is seeking a Part Time Customer Service Representative. Reporting to the VP of Development, you will act as the liaison between our external clients and JMK Technicians. According to company protocol, the Customer Service Representative will...
Sales Representative / Account Manager / Customer Service JOB DESCRIPTION About Us One of the fastest growing Event Marketing Firms in Sacramento looking for Sales Professionals (both entry level and experienced). We offer a sales career that that will lead you to long term professional and financial success. We are looking for outgoing sales professionals, and our industry leading compensation pl...
Join our Team! Front Desk Sales and Service Representative (FDSR) Job Summary: Here’s your opportunity to “Work on the bright side®”! La Quinta Inns & Suites®, a leader in the hospitality industry, is seeking a Front Desk Sales Representative who is outgoing, professional and energetic to be the first person who greets our guests when they arrive at our hotel. This position is responsible for prov...
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! Dynasty Group is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on t...
Customer Service Representative Summary: Represents WB Mason Company, Inc. in a positive manner while speaking with customers and co-workers, processing orders and responding to customer needs or requests. Essential Duties and Responsibilities: Answers “loop” calls Follow-through with all matters related to loop calls ie: pick-ups, research, etc Interacts with Sales Representatives Interacts direc...
Sponsored results
Earn Money on Your Own Time; Become a Representative Today!
www.youravon.com
Customer Service Representative Jobs. Post Your Resume & Apply Now!
www.iHireCustomerService.com
100% Free Download. Hundreds of Sample Customer Service Resumes.
sonicdownloads.net/FreeResumeSample
Jobs In Customer Service Open Now. Apply Fast & Easy. New Jobs!
www.JobWhip.com/Jobs-Hiring

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.25.38-312
eTrustLogo