Service Representative Jobs in Billerica, Massachusetts
SERVICE OPERATIONContact Center Customer Service Representative At J.N. Phillips our Customer Service Representatives not only provide exceptional customer service, but they also find solutions and problem solve on behalf of our customers to ensure simplicity and convenience. In our busy call center, you will interact with customers, insurance carriers and agencies as well as consumers and servi...
Join the Employer of Choice! JN Phillips Auto Glass Commercial Division, the leader in auto glass replacement is currently seeking applicants interested in joining our Woburn MA team. This Customer Service Representative (CSR) position is one that requires exceptional customer service skills as well as PC and data entry proficiency. Duties include scheduling auto glass repairs and replacements, i...
About the company: Our client is a leader in the Medical Device Industry located in Acton, MA Job Description: Perform customer service duties in support of the sales effort including receiving, documenting, processing and closing customer order requests via telephone, email of facsimile. Receive, edit, and process incoming customer telephone, email, and faxed orders in a timely manner. Enter...
American Personnel has partnered up with a healthcare client in the Watertown/Waltham area and we are in seek of a Bilingual Customer Service Representative. This requires excellent communication skills, knowledge of dental terminology and close attention to detail. This is a temporary-permanent position for the right candidates and is looking to hire immediately. Responsibilities: *Taking inco...
Modern Auto Glass is looking for a dynamic Customer Service Representative with auto glass experience who loves working as part of a fast-paced team at our main office in Tewksbury. At Modern Auto Glass, providing outstanding customer service by developing strong relationships with its customers is a long standing company value. The position reports directly to the Director of Sales & Marketing. ...
Customer Service Company Overview: TimePayment Corp. is a specialized commercial leasing company that focuses on the micro-ticket equipment market. We seek relationships with manufacturers, distributors, or vendors that sell equipment in the $500 to $25,000 range. TimePayment Corp. is led by industry experts who have written over 700,000 micro-ticket leases. MicroFinancial Incorporated is the pa...
We are currently seeking to hire several Bi-lingual CSR’s who are fluent in Spanish and English to work for a premier client in Burlington, MA. Overview: This is a coordination of benefits program where an agent will be given a list of people who may or may not have secondary insurance. The agent’s job is to investigate and find out whether or not that person has secondary insurance. The agent mu...
UniFirst is one of the largest companies in the garment services industry employing over 11,000 people and servicing well over 250,000 customer locations in Canada, the United States and Europe. We recognize that our continued success not only depends on the superior customer service and products, but also the skill, creativity and initiative of everyone on our team Objective: This is an opportu...
Position Summary: Provide inside sales support to direct and/or distributor accounts. Administers customer service accounts of varying scope and complexity to achieve division business objectives and to meet customer performance expectations. Responsible for seeing the direction and oversight of assigned customer accounts are carried out. Interprets customer requests, monitors performance and del...
Position Summary: Support customers by answering technical questions and processing orders via phone, fax and internet. Must be bilingual in French Canadian. Major Responsibilities of the Position: § Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. § Answers incoming phone calls in a professional, timely m...
Connexion Systems & Engineering, a Boston based IT and Engineering Solutions Company immediately seeks individuals with the following skills: Job# bh2886 Customer Service Representative POSITION SUMMARY: Responsible for providing professional/quality service for customers regarding orders and services. KEY RESPONSIBILITIES: Communicate with Customers via phone, email, fax etc. Review and en...
ViaCord, a Division of PerkinElmer, provides umbilical cord blood preservation services for expectant families. Cord blood is a valuable source of non-controversial stem cells; the building blocks of our blood and immune systems. The value and benefits of stem cells found in umbilical cord blood are clear; cord blood collection saves lives today and medical researchers are exploring new uses for u...
Yardi Systems, an employer of choice in Waltham, MA, is hiring for multiple Customer Service Representatives to join their growing team! As a Customer Service Representative, you will work mainly with the end-users of Yardi’s web-based resident screening application to provide them the time-sensitive answers and guidance they seek. **Hours for these positions are: 1) 8:30am- 5:00pm EST, Tuesday...
Ability and motivation to learn new technologies quickly with minimal support and guidance Strong troubleshooting skills Excellent verbal and written communication skills with the ability to communicate across various levels, both internally and externally Excellent customer service, interpersonal, organizational and communication skills Ability to work in a fast-paced environment; meeting or ...
Our client, a Merrimack Valley based manufacturer of custom design and specialty graphics and printed electronic products, is looking for a Customer Service Representative. Responsibilities: Writing up production job tickets. Processing change orders. Communicate with sales representative, customers and production expeditor in order to properly service the customer. Cross training with other ...
Our Woburn, Ma based client has an immediate contract to hire opening. This position offers a competitive salary and an excellent employment opportunity. Monday-Friday 8am-5pm $14.00-$15.00 an hour Customer Service Rep * Fielding phone calls and recording information from customers and clients. * Entering orders accurately into database. * Ability to make follow up calls and receive informat...
Ingersoll Rand Wilmington, MA, 01887
Trane (http://www.trane.com/), a business of Ingersoll Rand - the world leader in creating and sustaining safe, comfortable and energy efficient environments - improves the performance of buildings around the world. Trane solutions optimize indoor environments with a broad portfolio of energy efficient heating, ventilating and air conditioning systems, building and contracting services, parts supp...
Customer Service Reps and Sales Reps Needed Due to our recent expansion and two new clients that we have signed, Castle now has 5 available positions: -CUSTOMER SERVICE -MARKETING REPS -ACCOUNT MANAGERS -MANAGEMENT TRAINEES -PUBLIC RELATIONS Candidates Must Possess: -Great Attitude -College Degree Preferred -1 year experience in Customer Service -Student Mentality -Great Work Ethic...
Overview Focus Care, Inc. is specialized in Medicare health risk assessments, care management and other nursing support services. Our Customer Service Representatives (CSRs) operate in a call center environment, dedicated to timely, thorough, and compassionate member care. In this structured inbound/outbound high call center environment, CSRs are responsible for scheduling, data entry and provide...
Robert Half Lexington, MA
Salary $30,000.00 to $35,000.00 per year Description Wealth Management Firm North of Boston is hiring a Client Relationship Associate. Responsible for assisting client advisors with client meetings, greeting clients, maintaining files, and collaborating with team to ensure that deliverables are being met. Must have very strong communication skills (both written and verbal), client service exper...
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Customer Service Career Tools
Customer Service Representative
$22,880.00 - $46,675.00
Typical Salary for Customer Service Representative in Billerica
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
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