Service Representative Jobs in Boston, Massachusetts
Organization Overview: Commonwealth Care Alliance is a rapidly growing nonprofit organization providing integrated health care and social support services to people with complex medical needs. Our patients are seniors and persons with disabilities covered under Medicaid or both Medicaid and Medicare. Our innovative care model is nationally recognized for its effectiveness in improving health outc...
First Trade Union Bank is an Equal Opportunity Employer offering competitive compensation, comprehensive employee benefits and opportunities for career education and advancement. Equally important, we are committed to human capital, teamwork and fostering a rewarding work environment that is based on respect, accountability and high performance. First Trade Union Bank is a well-capitalized commun...
American Personnel has partnered up with a Rapidly growing company along the South Shore and we are currently in seek of entry level customer service representatives to provide unparalleled customer satisfaction to customers by answering inbound calls, and directing requests to proper channels. Duties and Responsibilities: Answer inbound calls from customers Communicate issues to internal depar...
Mass Eye & Ear Infirmary Requisition Number 14-0293 Title PATIENT ACCOUNTS CUSTOMER SERVICE REPRESENTATIVE Department Patient Accounts Shift Day Hours Per Week 40 City Quincy State MA Description Responds to patient billing inquiries, the research of payments, and the initiation of the proper steps to ensure correct resolution of patients’ accounts Requirements High school graduate or e...
SERVICE OPERATIONContact Center Customer Service Representative At J.N. Phillips our Customer Service Representatives not only provide exceptional customer service, but they also find solutions and problem solve on behalf of our customers to ensure simplicity and convenience. In our busy call center, you will interact with customers, insurance carriers and agencies as well as consumers and servi...
Join the Employer of Choice! JN Phillips Auto Glass Commercial Division, the leader in auto glass replacement is currently seeking applicants interested in joining our Woburn MA team. This Customer Service Representative (CSR) position is one that requires exceptional customer service skills as well as PC and data entry proficiency. Duties include scheduling auto glass repairs and replacements, i...
Alegeus Technologies, LLC the leading provider of employee benefits debit cards, allowing consumers easy and immediate access to their funds via electronic administration is growing. Alegeus Technologies develops and supports a complicated benefits software package utilizing real time payment network transaction systems. Customer Service Representative Job Purpose: Establishes insurance policies b...
American Personnel has partnered up with a healthcare client in the Watertown/Waltham area and we are in seek of a Bilingual Customer Service Representative. This requires excellent communication skills, knowledge of dental terminology and close attention to detail. This is a temporary-permanent position for the right candidates and is looking to hire immediately. Responsibilities: *Taking inco...
Company Confidential East Weymouth, MA, 02189
In this role, the Customer Service Representative will answer incoming phone calls, process orders, prepare correspondence and fulfill customer needs to ensure customer satisfaction in a timely manner. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Co-ordinates the handling of...
CUSTOMER SERVICE EXPERIENCE WANTED! Retail Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! The Job Window is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a hig...
National Customer Service Representative - Entry Level National Customer Service Representative – Entry Level “Find something you love to do and you’ll never work a day in your life” Voted Best Place to Work by the Boston Business Journal – 2007, 2008, 2011, 2012, & 2014! Dynamic environment – Continuous Learning – Opportunity for Growth Located in downtown Boston, this is a great place for e...
Interested in a job where the sky’s the limit? If so, we are seeking Customer Information Service Representatives to serve as ambassadors between our client and the customers who use their services. This role requires you to provide customer care on the products our client is marketing. It is your responsibility to provide excellent customer service to the company’s clients. As a representative yo...
Customer Service Openings Are you sports minded and driven? Are you looking for excitement? Castle is one of the leading customer service firms in Boston. We work directly with our clients in the home improvement industry and provide them with quality leads to increase their sales. Castle is currently looking for marketing associates to train on the basics of sales and promotions. Our goal is t...
Client Services Specialist united worldwide – Boston, MA United Worldwide is a private car service committed to providing world-class ground transportation. As an innovative industry leader our focus on consistency and professionalism is at the root of our core beliefs. By focusing more on client satisfaction and less on the volume of bookings, we are able to achieve a level of service that is u...
We have a great opportunity for an experienced Customer Service Representative to join our team in the Andover, MA. The ideal candidate is someone who works well in a team environment and who supports growth and process improvement. In this position, you will provide support to the calibration lab by performing a variety of routine and specialized functions involving customer contact, data entry, ...
Customer Service Associate Description: Play a key role in the development and execution of the Customer Service function for a high-growth, industry-leading technical staffing company. The primary function of the Customer Service Associate is to manage relationships with customers and vendors throughout their customer lifecycle. This includes a great deal of phone work interaction with all part...
Customer Service Representative Job Description American Personnel has teamed with an up and coming technology services client in the Boston area to fill a Customer Service Representative role. The ideal Customer Service Representative will provide top tier support for existing end users as well as trial users for our suite of products. Customer Service Representatives will have at least one ye...
**WE ARE LOOKING TO INTERVIEW FOR THIS ROLE BY WEDNESDAY, FEBRUARY 26** Customer Service Representative Job Description American Personnel has teamed with an up and coming technology services client in the Boston area to fill a Customer Service Representative role. The ideal Customer Service Representative will provide top tier support for existing end users as well as trial users for our suit...
6-12 months REQUIRED SKILLS: *Fluent in Spanish/English written and spoken required. *Previous customer service experience. Ayan Sr. Talent Acquisition Specialist T +1 248 728 2647 *****...
Customer Service Representative Boston, MA and Canton, MA- 100 positions. 12+ months contract • Fluent in Spanish/English or English written and spoken required. • Previous customer service experience. • Ensures the highest level of customer support for customer calls. • Resolves difficult and frequently unique customer questions and complaints, through resolution and closure. • Demonstrate...
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Customer Service Career Tools
Customer Service Representative
$24,960.00 - $44,000.00
Typical Salary for Customer Service Representative in Boston
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Responds to all customer calls and correspondences in a timely fashion.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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