Service Representative Jobs in Boston, Massachusetts
Organization Overview: Commonwealth Care Alliance is a rapidly growing nonprofit organization providing integrated health care and social support services to people with complex medical needs. Our patients are seniors and persons with disabilities covered under Medicaid or both Medicaid and Medicare. Our innovative care model is nationally recognized for its effectiveness in improving health outc...
-Busy inbound call environment -Answer customers' inquiries and issues regarding account maintenance, discrepancies in billing, funding, service, etc. -Maintain existing client relationships by providing exemplary customer service, product knowledge, empathy and professionalism. -Coordinate necessary processing changes needed for customers such as bank changes, correcting records and adjusting ...
About Our Organization As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed ca...
American Personnel has partnered up with a Rapidly growing company along the South Shore and we are currently in seek of entry level customer service representatives to provide unparalleled customer satisfaction to customers by answering inbound calls, and directing requests to proper channels. Duties and Responsibilities: Answer inbound calls from customers Communicate issues to internal depar...
EnerSys is the global leader in stored energy solutions for industrial applications. We have over twenty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide and Americas headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of motive power, reserve power, aerospace/d...
American Personnel has partnered up with a healthcare client in the Watertown/Waltham area and we are in seek of a Bilingual Customer Service Representative. This requires excellent communication skills and an upbeat and positive attitude! This is a temporary-permanent position for the right candidates and is looking to hire immediately. Responsibilities: *Taking incoming calls from customers a...
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! We are is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the ...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Do you know what consumers buy? What consumers watch? Nielsen Knows! Nielsen is the world’s leading marketing and media information company. We’re passionate about measuring and analyzing how people interact with digital and traditional media, and in-store environments-locally and globally. Businesses worldwide use our services to better manage their brands, launch and grow product portfolios, an...
Arthur J. Gallagher & Co., one of the world's largest insurance brokers, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to cl...
Our client which is located in downtown Boston and also on the South Shore is looking for Customer Service Representatives in order to service their Inbound Call Center. Employees in this role will be fielding inbound calls from customers and answering questions, resolving issues, and researching information in order to assist customers to the best of their ability. Strong attention to detail and ...
Adecco is currently assisting a national client in recruiting for Retail Customer Service Representatives in Boston. These are long term temporary opportunities. The ideal candidate will have previous experience working in a retail store or retail operations, a passion for customer service, and the ability to think quickly on their feet. If you meet the qualifications listed below please apply now...
Customer Service Associate Description: Play a key role in the development and execution of the Customer Service function for a high-growth, industry-leading technical staffing company. The primary function of the Customer Service Associate is to manage relationships with customers and vendors throughout their customer lifecycle. This includes a great deal of phone work interaction with all part...
Summary: Represents WB Mason Company, Inc. in a positive manner while speaking with customers and co-workers, processing orders and responding to customer needs or requests. Essential Duties and Responsibilities: - Deal with all levels of customer interaction Order Entry Product information Order status Returns Porcessing Follow-through with all matters related to loop calls ie: pick-ups, r...
The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer’s travel n...
Angelica Corporation, the leading supplier of linen and laundry services to hospitals in the healthcare market has openings for Route Service Representatives at our commercial laundry facility. The Route Service Representative (RSR) is responsible for conducting laundry deliveries and pickups from major customer locations. The RSR handles processing paperwork to ensure correct delivery and receip...
Agero is the innovative industry leader in the combined roadside assistance, connected vehicle services, and claims management market. For almost 40 years, we've provided vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans, turn-key connected vehicle services, and efficient claims management solutions. Our award-winning service helps motor...
Are you looking for a position where you will assist customers from all over the world? Are you looking for a place where you make a difference? Join us in our North Quincy office, and become part of a company that is the exclusive publishing partner of one of the world’s largest software vendors. You’ll work with an enthusiastic team with start-up spirit, while enjoying the security offered by a...
This is a temporary role that would last up to six months. Thank you! Position Purpose: The Client Service Representative is responsible for processing financial transactions and customer requests at a high rate of quality and productivity into 529 college savings plans. This role is responsible for following a variety of documented product procedures and matrices for multiple partners. The Candi...
Health Plans Inc., a Harvard Pilgrim Health Care Company, is the region's largest Third Party Administrator. Health Plans provides a comprehensive range of claims and care management strategies to ensure that our clients’ goal of high quality, cost effective health care for their employees is met and exceeded. We specialize in providing claims processing and care management services to clients tha...
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Customer Service Career Tools
Customer Service Representative
$24,960.00 - $44,000.00
Typical Salary for Customer Service Representative in Boston
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Maintains financial accounts by processing customer adjustments.
Confers with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details regarding complaints; build customer rapport by actively listening to customer requests and inquiries.
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