Service Representative Jobs

Service Representative Overview


Customer service representatives respond to a customer’s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative’s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements


Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry’s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market


Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary


The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.
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1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 22943
Citadel is a dynamic financial institution offering a full range of consumer banking and loan products, as well as investments and insurance. We are a growth-oriented organization, dedicated to providing our current and prospective customers with the best available solutions for their banking needs. Our passion is to exceed their expectations at every interaction. At the heart of this is Citadel C...
CVS Caremark is having an OPEN HOUSE and you're invited!! If you have a passion for providing superior customer service and have a minimum of 3 years of progressive customer service experience, come share your experience with us by attending our Open House. Open House details: Wednesday August 6th 1 pm - 5 pm Our facility is located at: 445 Great Circle Rd Nashville, TN 37228 Please bring a copy o...
Company Confidential Schaumburg, IL, 60173
CUSTOMER SERVICE REPRESENTATIVE Print Broker – Office Environment. Schaumburg-based company. Job Summary The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are comple...
Customer Sales & Service Representative - Join Farmers Insurance Job Label:Helmick - CSR Want to join a fast growing company that promotes learning and provides an excellent opportunity for upward mobility? For the customer service professional looking to have a measurable impact on the present and future business of an industry leader, look no further. A Farmers Insurance Agency located in Tigard...
WAXIE Sanitary Supply has an immediate opening for a Lead Customer Service Representative at our Denver division located in Aurora, CO. WAXIE Sanitary Supply is the largest privately-held distributor of sanitary supplies and equipment in the United States. A dynamic and progressive company, WAXIE's reputation as a leader in the sanitary supply industry is attributed to its comprehensive inventory...
RemX Staffing has an immediate need for a Customer Service Representative. Job Qualifications: Strong communication skills Must have patience Strong customer service skills working with all ranges of customers Three years prior customer service experience (retail, or health-care strongly preferred). If you are interested and meet the requirements, please apply today....
As a Service Representative you will partner with one of our insurance business partners onsite to represent Hertz and facilitate the rental process. You will maintain and grow strong relationships with your business partner, provide outstanding customer service and generate increased business. This is a growth orientated opportunity in our Sales organization and is positioned to lead to an exciti...
Company Confidential Las Vegas, NV, 89109
Plumbing Sales & Counter Service Representative Job Label:Nevada Plumbing Sales & Counter Rep Intelligent and energetic Inside Sales/Counter Service Representative with extensive plumbing parts knowledge and sales abilites. Position requires a range of repair and maintenance knowledge in all fields with heavy concentration on the plumbing specialties industry. Plumbing knowledge should be especial...
SUMMARY: Columbus First Bank is seeking a full-time Customer Service Representative. This position supports the retail department in the daily operational functions of the branch. DUTIES AND RESPONSIBILITIES include but are not limited to: Receives and processes checks and cash for deposit in an accurate manner according to policies and procedures. Receives and verifies loan and mortgage payments....
Sleep Number is currently inviting sharp, outgoing, and energetic people to join our inspired team of customer and product advocates. We are looking for people that are serious about their career, love working with people, and want to help improve lives! As a Customer Service Representative, you will be an important point of contact for our customers when they have questions, concerns, or comments...
Manpower is currently hiring Technical Service Representative for one of our clients in Troy, MI! As a Technical Service Representative, you will act as a technical expert to explain products and answer questions and concerns. You will also be responsible for ensuring that customers receive an adequate level of service or help with their questions and concerns. Job Responsibilities: • Establish st...
The CSI Companies is currently seeking qualified candidates for a customer service representative for a national healthcare organization located in Nashville, TN. This is an indefinite contract assignment with a starting pay of $12.50/hr. Shift: Training - 8 weeks: 3:00pm-11:30pm After training, candidates must be flexible to work any shift Monday-Sunday between the hours of 6:00am-11:30pm Summary...
American Personnel has teamed up with a reputable company in the greater Boston area to assist with their staffing needs. Our client is currently seeking a Bilingual Customer Service Representative to join their team. The ideal candidate will have previous customer service experience. Do you enjoy working in a fast paced environment? Do you want to work for a company with unlimited growth potentia...
Customer Service Representative Job Description: -Take orders over the phone, as well as via email and fax -Input orders into computerized order system -Deal with general public as well as Government customers -Fill out required forms and adhere to all specified processes -M-F day schedule Requirements -Understand ordering process and product line -Ability to help customers through the process -Co...
Description PPG Industries' vision is to continue to be the world's leading coatings and specialty Products Company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. Founded in 1883, PPG has global headquarters in...
Description PPG Industries' vision is to continue to be the world's leading coatings and specialty Products Company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. Founded in 1883, PPG has global headquarters in...
Description PPG Industries' vision is to continue to be the world's leading coatings and specialty Products Company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. Founded in 1883, PPG has global headquarters in...
Description PPG Industries' vision is to continue to be the world's leading coatings and specialty Products Company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. Founded in 1883, PPG has global headquarters in...
Description PPG Industries' vision is to continue to be the world's leading coatings and specialty Products Company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. Founded in 1883, PPG has global headquarters in...
Description PPG Industries' vision is to continue to be the world's leading coatings and specialty Products Company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. Founded in 1883, PPG has global headquarters in...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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