Service Representative Jobs

Service Representative Overview


Customer service representatives respond to a customer’s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative’s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements


Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry’s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market


Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary


The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.
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1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 23163
Customer Service Representative Needed-Urgent Openings! Responsibilities: Must have excellent customer service and phone skills. Understand, recommend and sell Company Products appropriate to the customer’s needs. Market products & services to local community. Collect on delinquent accounts. § Maintain accurate cash controls. § Good data entry skills required. Attention to detail a must. § Maintai...
Customer Service Representative Needed-Urgent Openings! Responsibilities: Must have excellent customer service and phone skills. Understand, recommend and sell Company Products appropriate to the customer’s needs. Market products & services to local community. Collect on delinquent accounts. § Maintain accurate cash controls. § Good data entry skills required. Attention to detail a must. § Maintai...
Customer Service Representative Needed-Urgent Openings! Responsibilities: Must have excellent customer service and phone skills. Understand, recommend and sell Company Products appropriate to the customer’s needs. Market products & services to local community. Collect on delinquent accounts. § Maintain accurate cash controls. § Good data entry skills required. Attention to detail a must. § Maintai...
Seeking experienced maintenance technician or heavy equipment mechanic for US Marine Corps Light Armored Vehicle Field Service Representative full-time salaried position at 29 Palms, CA. Competitive pay and benefits. This position would operate independently but be supported by an active corporate manager. Some travel required. Other possible locations are Camp Lejeune, NC and Camp Pendleton, CA....
About TD Bank, America's Most Convenient Bank® TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD...
Job Description ASCO Services, Inc., the exclusive O.E.M. service provider for ASCO Power Technologies, the industry leader in the manufacturing of automatic transfer switches, industrial control products and power control systems, has an exciting career opportunity for an Engineering Service Representative based out of the Central Florida: St. Peteresburg area. Position Summary: Under limited sup...
Job Description ASCO Services, Inc., the exclusive O.E.M. service provider for ASCO Power Technologies, the industry leader in the manufacturing of automatic transfer switches, industrial control products and power control systems, has an exciting career opportunity for an Engineering Service Representative based out of the St. Louis Missouri Area. Position Summary: Under limited supervision, resp...
CUSTOMER SERVICE/SALES REPRESENTATIVE: Freight Forwarding Logistics Company looking for Customer Service and Sales Rep. Import & Export Location: Gardena, CA 90248 Daily Job Duties: Strong Communication Skills for interactions with Customers, Vendors & Customs officer Computer Knowledge Word, Excel, telephone etiquette a Must Full Benefits & Room for Growth Starting Salary $2500-$3000 (depending o...
Job Description: Currently INTERVIEWING candidates for: Inbound Customer Service Representative Following Requirements for Qualification: - Must be able to pass credit check/criminal background. - Must be available to work between 6am and 10pm Monday - Sunday. - Good job stability, positive attitude and all about customer service. - At least one year recent call center experience. - High school di...
Job Description: We are looking for Customer Service Representatives that want to become a member of a growing organization, who will offer new ideas & will work hard to make the company, and themselves, a success. The Customer Service Representative responsibilities may include a variety of different duties including the processing & entry of new business, updating & creating reports in Word & Ex...
The Customer Service Representative (CSR) is responsible for answering and handling inbound calls from client employees as well as conducting outbound calls for follow up as required. All calls are recorded and can be evaluated according to quality and efficiency guidelines. The CSR will greet the employee, answer concerns and questions educating them on their benefits, and solve complex issues re...
As a leading camera retailer, we at Cameta Camera are currently looking to hire a Customer Service/Order Processing Representative. We are seeking a hardworking individual with a positive attitude, strong communication skills, and a person who pays attention to detail. Responsibilities include but are not limited to: · Answering inbound calls · Processing customer orders and inquires · Responding...
Customer Service Representative SunSource, headquartered in Addison, Illinois (a suburb of Chicago), is one of North America’s leading fluid power distribution companies, providing products, services and information in hydraulics, pneumatics, filtration, automation systems, and related industrial components, serving both the industrial, OEM, MRO, and mobile equipment markets. We are currently look...
Life Alert Emergency Response Inc. is seeking men and women who are positive and caring - with or without technical experience. Customer Technical Service Representative Do you enjoy helping people in need? Do you want to earn an excellent income? Do you wish to work in a friendly office environment, where the average employment period is 11 years? Life Alert Emergency Response, Inc. Life Alert (f...
At GAF, putting a roof over your head is the foundation of our business. As we continue to pursue the excellence that has led us to the top, one thing is constant- it’s all the best in the industry, and it’s made by the best people in the industry. GAF products have been designed and made for more than 125 years by talent and innovation emanating from the minds of its employees. All 3,200 of us ar...
POSITION SUMMARY: In conjunction with the Branch Manager, this position is responsible for the effective delivery of Branch services by supervising and coaching the Customer Service Representative (CSR) staff, managing paying, receiving, and new account operations, and ensuring the promotion and cross-sales of financial products. Provide scheduling and workflow prioritization. Resolve customer iss...
Angelica Corporation, the leading supplier of linen and laundry services to hospitals in the healthcare market has openings for Route Service Representatives at our commercial laundry facility. The Route Service Representative (RSR) is responsible for conducting laundry deliveries and pickups from major customer locations. The RSR handles processing paperwork to ensure correct delivery and receipt...
Why Join Altec? Altec specializes in the design, manufacture, sale, and servicing of aerial devices, digger derricks, cranes, and specialty equipment. We are a leading provider of products and services to the electric utility, telecommunications and contractor markets, supporting customers in over 100 countries throughout the world. Join the thousands who have made Altec their career decision! The...
Transform Your Tomorrow…Today at Curtiss-Wright At Curtiss-Wright, you have the opportunity to transform the way our customers do business, as well as transform your career. Our entrepreneurial environment provides our employees with excellent experiences that enable them to develop their skills through stretch assignments and the opportunity to work with the best talent in the industry. At Curtis...
The Sr. Client Service Representative is responsible for ensuring the highest level of customer service to a specific group of external customers as well as corporate and field office employees. • Function as a liaison between account executive, field offices, and the Customer Service Center to become the subject matter expert on assigned specific clients • Responsible for analysis of customer act...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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