Service Representative Jobs in Massachusetts

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261 Massachusetts Service Representative jobs found on Monster.

Jobs 1 to 20 of 261
A local leading organization is currently seeking an experienced Customer Service Representative -- CSR -- Call Center Representative in Brockton, MA for a long-term temporary assignment, with opportunities to go perm. Customer Service Representatives interact with shareholders to provide information in response to inquiries regarding their accounts and services to handle and resolve complaints. I...
Personal Lines Customer Service Representative needed to assist the staff of well-established insurance agency in the Merrimack Valley region of Massachusetts. This great temporary opportunity will allow you to showcase your knowledge of personal insurance, especially automobile and home while assisting customers via email, over the telephone and in person. When you are not dazzling everyone with...
Organization Overview: Commonwealth Care Alliance is a rapidly growing nonprofit organization providing integrated health care and social support services to people with complex medical needs. Our patients are seniors and persons with disabilities covered under Medicaid or both Medicaid and Medicare. Our innovative care model is nationally recognized for its effectiveness in improving health outc...
Position Title: FT Customer Service Representative – 1st Shift Job Summary: The Customer Service Rep is responsible for a variety of routine customer contacts via the telephone, email and letters. This position will be responsible for accepting and assessing customer orders as well as addressing customer concerns and questions. The ideal candidate will be able to place and review orders, review ...
Company Confidential Worcester, MA, 01604
Job Purpose: Delivers merchandise to customers by processing orders in system and monitoring tracking information. Duties: * Prepares work to be accomplished by gathering and sorting documents. * Receives orders by reading email and facsimiles; answering the telephone. * Completes orders by editing for price and nomenclature; calculating unit prices and shipping costs; verifying product avail...
Description: A National Wholesaler of Workers Compensation Insurance seeks an experienced Customer Service Representative to work directly with our Retail Agency and Insurance Carriers. Duties: * This candidate will be responsible for servicing all our Retail Agents through heavy phone and email contacts. * You will be assisting and processing multiple layers of form work as well as follow ups...
Alegeus Technologies, LLC the leading provider of employee benefits debit cards, allowing consumers easy and immediate access to their funds via electronic administration is growing. Alegeus Technologies develops and supports a complicated benefits software package utilizing real time payment network transaction systems. Customer Service Representative Job Purpose: Establishes insurance policies b...
First Trade Union Bank is an Equal Opportunity Employer offering competitive compensation, comprehensive employee benefits and opportunities for career education and advancement. Equally important, we are committed to human capital, teamwork and fostering a rewarding work environment that is based on respect, accountability and high performance. First Trade Union Bank is a well-capitalized commun...
Position Title: Seasonal Customer Service Representative - 2nd Shift Job Summary: The Seasonal Customer Service Rep is responsible for a variety of routine customer contacts via the telephone, email and letters. This position will be responsible for accepting and assessing customer orders as well as addressing customer concerns and questions. The ideal candidate will be able to place and review ...
Mass Eye & Ear Infirmary Requisition Number 14-0293 Title PATIENT ACCOUNTS CUSTOMER SERVICE REPRESENTATIVE Department Patient Accounts Shift Day Hours Per Week 40 City Quincy State MA Description Responds to patient billing inquiries, the research of payments, and the initiation of the proper steps to ensure correct resolution of patients’ accounts Requirements High school graduate or e...
SERVICE OPERATIONContact Center Customer Service Representative At J.N. Phillips our Customer Service Representatives not only provide exceptional customer service, but they also find solutions and problem solve on behalf of our customers to ensure simplicity and convenience. In our busy call center, you will interact with customers, insurance carriers and agencies as well as consumers and servi...
American Personnel has partnered up with a healthcare client in the Watertown/Waltham area and we are in seek of a Bilingual Customer Service Representative. This requires excellent communication skills, knowledge of dental terminology and close attention to detail. This is a temporary-permanent position for the right candidates and is looking to hire immediately. Responsibilities: *Taking inco...
American Personnel has partnered up with a Rapidly growing company along the South Shore and we are currently in seek of entry level customer service representatives to provide unparalleled customer satisfaction to customers by answering inbound calls, and directing requests to proper channels. Duties and Responsibilities: Answer inbound calls from customers Communicate issues to internal depar...
Cape Medical Supply, a high growth regional provider of respiratory care and durable medical equipment located in Sandwich, MA is currently in need of an experienced Customer Service Representative. We operate in a continuous improvement and team-based environment paying high attention to detail, customer care and accuracy in all that we do. We believe hiring the right candidate is only the beginn...
About the company: Our client is a leader in the Medical Device Industry located in Acton, MA Job Description: Perform customer service duties in support of the sales effort including receiving, documenting, processing and closing customer order requests via telephone, email of facsimile. Receive, edit, and process incoming customer telephone, email, and faxed orders in a timely manner. Enter...
Company Confidential East Weymouth, MA, 02189
In this role, the Customer Service Representative will answer incoming phone calls, process orders, prepare correspondence and fulfill customer needs to ensure customer satisfaction in a timely manner. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Co-ordinates the handling of...
Join the Employer of Choice! JN Phillips Auto Glass Commercial Division, the leader in auto glass replacement is currently seeking applicants interested in joining our Woburn MA team. This Customer Service Representative (CSR) position is one that requires exceptional customer service skills as well as PC and data entry proficiency. Duties include scheduling auto glass repairs and replacements, i...
Do you like to have different types of assignments and variety in your work? Do you like to be appreciatedfor your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you havegreat tact and charm. Is this you? Then we need you as our Flexible ...
Position Summary: Provide inside sales support to direct and/or distributor accounts. Administers customer service accounts of varying scope and complexity to achieve division business objectives and to meet customer performance expectations. Responsible for seeing the direction and oversight of assigned customer accounts are carried out. Interprets customer requests, monitors performance and del...
UniFirst is one of the largest companies in the garment services industry employing over 11,000 people and servicing well over 250,000 customer locations in Canada, the United States and Europe. We recognize that our continued success not only depends on the superior customer service and products, but also the skill, creativity and initiative of everyone on our team Objective: This is an opportu...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative in Massachusetts
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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