Service Representative Jobs in Massachusetts
265 Massachusetts Service Representative jobs found on Monster.Jobs 1 to 20 of 265
A local leading organization is currently seeking an experienced Customer Service Representative -- CSR -- Call Center Representative in Brockton, MA for a long-term temporary assignment, with opportunities to go perm. Customer Service Representatives interact with shareholders to provide information in response to inquiries regarding their accounts and services to handle and resolve complaints. I...
Organization Overview: Commonwealth Care Alliance is a rapidly growing nonprofit organization providing integrated health care and social support services to people with complex medical needs. Our patients are seniors and persons with disabilities covered under Medicaid or both Medicaid and Medicare. Our innovative care model is nationally recognized for its effectiveness in improving health outc...
Position Title: FT Seasonal Customer Service Representative – 1st Shift & 2nd shift Job Summary: The Customer Service Rep is responsible for a variety of routine customer contacts via the telephone, email and letters. This position will be responsible for accepting and assessing customer orders as well as addressing customer concerns and questions. The ideal candidate will be able to place and r...
American Personnel has partnered up with a healthcare client in the Watertown/Waltham area and we are in seek of a Bilingual Customer Service Representative. This requires excellent communication skills, knowledge of dental terminology and close attention to detail. This is a temporary-permanent position for the right candidates and is looking to hire immediately. Responsibilities: *Taking inco...
American Personnel has partnered up with a Rapidly growing company along the South Shore and we are currently in seek of entry level customer service representatives to provide unparalleled customer satisfaction to customers by answering inbound calls, and directing requests to proper channels. Duties and Responsibilities: Answer inbound calls from customers Communicate issues to internal depar...
-Busy inbound call environment -Answer customers' inquiries and issues regarding account maintenance, discrepancies in billing, funding, service, etc. -Maintain existing client relationships by providing exemplary customer service, product knowledge, empathy and professionalism. -Coordinate necessary processing changes needed for customers such as bank changes, correcting records and adjusting ...
Our client is looking for full-time Client Services Specialist to join their Waltham team. In this position, you will be working on the phone with our current clients, gathering information and resolving issues. Who we are looking for: We are looking for motivated individuals who want to get to work. You must have an excellent work ethic. You should be comfortable working on the phone for extend...
Company Confidential GLOUCESTER, MA, 01930
North Shore Insurance Agency still seeking a Customer Service Representative with 2-3 years insurance experience license preferred or will obtain a license with training . Working knowledge of AMS 360 or similar systems. Great working atmosphere , compensation commensurate with experience and benefits package. Please reply to ETPC Job #742 100 Turnpike Street, North Andover, MA 01845 <- CLICK TH...
Serves the public and promotes good customer relations. Sells products and services and provides customer service via telephone in conformance with established Bank policies, procedures and objectives.Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Provides efficient, effective and courteous c...
Ironside Insurance Group has multiple openings for a Customer Service Representative. As an Ironside Insurance Group Service Representative, you will be a key point of contact for our customers, answering questions, addressing concerns, and supporting Ironside Insurance Group’s goal of ensuring our customers receive proper protection with affordable products. As a Customer Service Representative...
Company Confidential Worcester, MA, 01604
Job Purpose: Delivers merchandise to customers by processing orders in system and monitoring tracking information. Duties: * Prepares work to be accomplished by gathering and sorting documents. * Receives orders by reading email and facsimiles; answering the telephone. * Completes orders by editing for price and nomenclature; calculating unit prices and shipping costs; verifying product avail...
Description: A National Wholesaler of Workers Compensation Insurance seeks an experienced Customer Service Representative to work directly with our Retail Agency and Insurance Carriers. Duties: * This candidate will be responsible for servicing all our Retail Agents through heavy phone and email contacts. * You will be assisting and processing multiple layers of form work as well as follow ups...
SERVICE OPERATIONContact Center Customer Service Representative At J.N. Phillips our Customer Service Representatives not only provide exceptional customer service, but they also find solutions and problem solve on behalf of our customers to ensure simplicity and convenience. In our busy call center, you will interact with customers, insurance carriers and agencies as well as consumers and servi...
Join the Employer of Choice! JN Phillips Auto Glass Commercial Division, the leader in auto glass replacement is currently seeking applicants interested in joining our Woburn MA team. This Customer Service Representative (CSR) position is one that requires exceptional customer service skills as well as PC and data entry proficiency. Duties include scheduling auto glass repairs and replacements, i...
Zensar Technologies is looking for an individual who exhibits our 'Think Like a Customer' philosophy to join our telephone customer support team. The ideal candidate should be energetic and customer focused and posses tremendous phone presence. In this position you will be logging customer requests for service on servers, storage & networking devices, verifying contract status and conducting data ...
POSITION:Customer Service Representative DEPT: Customer Resource Center STATUS: Exempt LOCATION: Agawam, MA THIS POSITION REPORTS TO:Sr. Customer Service and Transportation Manager WHO REPORTS TO THIS POSITION: n/a GENERAL SUMMARY: Responsible for internal & external Customer Service activities for assigned area and/or assigned accounts. Perform daily functions to include order entry, cust...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion an...
Customer Service Representative Opportunity S. G. Torrice Company Wilmington, MA The S. G. Torrice Company was originally founded in 1958 by Samuel G. Torrice. S. G. Torrice Company is the premier distributor of heating and cooling products in the HVAC market. Our aim is to provide our customers with the highest quality products and services in the HVAC industry. Commitment to fast, convenient,...
Our client located on the South Shore and in Downtown Boston are looking for qualified Customer Service Representatives for multiple openings in their call-centers. The successful candidate will have a desire to help others and ability to work in a fast-paced, team environment. If you have previous customer service experience (all backgrounds welcomed), you are encouraged to apply today as we are ...
Savvy Staffing Solutions, LLC is in search of 2 Customer Service Representatives for our client in Attleboro temp to hire. Please send resumes to *****. PURPOSE OF JOB Interact and provide superior customer service to customers in order to foster a strong client-service provider partnership. Input accurate information; respond to inquiries and concerns and requests about produ...
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Customer Service Career Tools
Customer Service Representative
$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative in Massachusetts
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Responds to all customer calls and correspondences in a timely fashion.
Prepares product or service reports by collecting and analyzing customer information.
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