Service Representative Jobs in Massachusetts

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768 Massachusetts Service Representative jobs found on Monster.

Jobs 1 to 20 of 768
looking to hire a Facilities Management customer service representative in our Framingham, MA office. This individual will manage repair and maintenance requests for Staples Retail and North American Commercial buildings. . Primary responsibilities: • Shared support for roughly 2000 Staples locations by handling incoming support calls through an automatic call distribution system, and help desk e-...
Job Description: Customer Service Professional to support the Accounts Payable helpdesk in Needham, MA. Duties include: * Handling inquiries regarding vendor invoice status, invoice research, and appropriate response * Expected call volume of 20+ calls per day and handling high volume email correspondence Qualifications: * Strong understanding of accounts payable * Solid customer service skills *...
Job Title: Customer Service Representative, Cutting Tools FLSA Status: Non-Exempt Department: Sales and Marketing Approved by: Reports To: Director, Cutting Tools Approval Date: Summary of Position: Under the direction of the Director of Cutting Tools, the Customer Service Representative will be responsible for resolving customer inquiries and complaints. Works cooperatively with other members of...
Mass Eye & Ear Infirmary Requisition Number 14-0108 Title PATIENT ACCOUNTS CUSTOMER SERVICE REPRESENTATIVE Department Patient Accounts Shift Day Hours Per Week 40 City Charlestown State MA Description Responds to patient billing inquiries, the research of payments, and the initiation of the proper steps to ensure correct resolution of patients’ accounts Requirements High school graduate or equival...
Our client, located in Norwood, MA, is actively searching for an enthusiastic and dedicated candidate for a customer service representative position. This company is known for its passion, integrity, and respect and wants YOU to apply today! With a strong commitment to its employees and customers, our client provides excellent rewards and benefits to its employees who are motivated to succeed. The...
Yardi Systems, an employer of choice in Waltham, MA, is hiring for a Customer Service Representative to join their growing team! As a Customer Service Representative, you will work mainly with the end-users of Yardi’s web-based resident screening application to provide them the time-sensitive answers and guidance they seek. *Hours for this position are: 9:30am- 6:00pm or 10:00am- 6:30pm, Tuesday-...
Customer Service Representative / Brookline- Part Time We are seeking someone to join our Retail team. The successful individual will be responsible to perform a wide variety of duties to provide direct service to customers at optimal levels of efficiency and accuracy. Assists in the day-to-day operations in accordance with established policies and objectives. Participates in the Bank’s efforts to...
Summary: In this role, you will help to educate customers on OnForce product functions and features, are responsible for triaging and resolving any customer questions or issues, and ensuring that the customer receives a world-class level of customer care. You are also a consultant as you perform work order analysis for process improvement and provide recommendations to improve the customer and ope...
Contract Administration -Provide assertive contract management of assigned customers and programs, which may include initial development and production phases; will include direct customer interaction, problem resolution, supporting Customer Scorecard initiatives; assisting sustaining Program Managers by driving On Time Delivery metrics; Contract comprehension and execution ,and arranging customer...
Consumer Loan Member Service Representative Monday through Friday 9:00 - 6:00, alternating Saturdays with a day off during the week Job Description Primarily responsible for funding members’ Direct and Indirect loan requests by gathering and verifying the information necessary for processing their loan applications through a team effort consistent with department standards and goals. Actively cont...
Customer Service Rep Experienced Customer Service Representative. Manufacturing experience is a must. Working knowledge of MRP/ERP systems, enterprise manufacturing software. Daily contact with customers, internal, external, vendors. Create BOM's, Bill of Materials Maintain documentation on customer orders, shipping, provide sales support. Send Resume With Response To: Deb McPartlen Search Staffin...
Garlock Printing & Converting Corp., a leader in flexographic printing has an excellent employment opportunity available for a highly motivated and experienced customer service oriented individual. If you're a driven customer service professional who is looking for a growth opportunity within a dynamic environment, a Customer Service Representative position with Garlock Printing & Converting, is a...
The Customer Service Representative will primarily be responsible for servicing the needs of both internal and external customers; registered/non-registered licensees and registered rightsholders. Responsibilities include extensive customer contact, problem-solving and analyzing customer information, reviewing business procedures, and making recommendations. Account maintenance responsibilities, d...
The Client Service Representative position requires a high level of client interaction in providing exceptional sales and service. Client Service Representative will identify cross-sell opportunities and make appropriate referrals. Provide assistance to Office Manager for operational and compliance tasks in the day to day operations of the office. PLEASE NOTE THIS POSITION IS LOCATED IN OUR BROOKL...
Hub Pen Company is a leading supplier in the promotional products industry supplying imprinted quality writing instruments to its distributors throughout the United States and Canada. Hub Pen is a fast-paced, growing mid-sized family business located in Braintree, MA Due to solid growth over the past years Hub Pen has Customer Service Representative positions available. The Customer Service Repres...
Experienced Customer Service Representative Strategic Claim Services, Inc. is a high volume, fast paced call center looking for a Customer Service Representative to provide exceptional customer service while handling claims, P&C licensed adjuster preferred. Must be comfortable with high volume of incoming calls and have strong multi-tasking abilities. Ability to work in a team environment as well...
Our client, located in Norwood, MA, is actively searching for an enthusiastic and dedicated candidate for a customer service representative position. This company is known for its passion, integrity, and respect and wants YOU to apply today! With a strong commitment to its employees and customers, our client provides excellent rewards and benefits to its employees who are motivated to succeed. The...
Our client is seeking a Customer Service Representative in Medford, Massachusetts (MA). Description: Employees will be calling students that have begun the process of filling out school loan applications and be assisting with the completion of the application process, as well as troubleshooting any additional complications. This is an outbound customer service role, employees will be responsible f...
Clarks is seeking an Account Service Representative (Independent Service Representative) to provide account management for our Independent, Catalog, and Internet customers and take their inbound phone calls. This role will partner with multiple areas of the organization internally and externally to ensure the best experience when doing business with us. The Account Service Representative will mana...
Our client in Newton Upper Falls, Massachusetts (MA) has a temporary Customer Service Representative opening that will last 6 months. In this role, you will manage both internal and external customers' requests and transactions, which can include: orders, inquiries, complaints, returns, comments and technical support. Qualified candidates should be able to process all consumers transitions via pho...
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Answers for Service Representative Jobs

Questions & Answers Powered by Yahoo! Answers
What exactly does a financial service representative do?
Like at an investment company. They don't call leads or cold call do they?
How much do Guest Service Representative approxitmately get paid?
I am reffering to big hotel companies like Marriott, Hilton etc.. What's base pay and topping out pay?

Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative in Massachusetts
(4034 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3345 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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