Service Representative Jobs in Massachusetts
1000+ Massachusetts Service Representative jobs found on Monster.Jobs 1 to 20 of 1159
A local leading Financial Services organization is actively seeking several experienced Financial Services Representative -- Customer Service Representative -- CSR -- Call Center Representative in Canton for a long-term temporary assignment. Financial Service Representatives interact with shareholders to provide information in response to inquiries regarding their accounts and services to handle a...
-Busy inbound call environment -Answer customers' inquiries and issues regarding account maintenance, discrepancies in billing, funding, service, etc. -Maintain existing client relationships by providing exemplary customer service, product knowledge, empathy and professionalism. -Coordinate necessary processing changes needed for customers such as bank changes, correcting records and adjusting ...
About Our Organization As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed ca...
Customer Service Representative Description: A National Wholesaler of Workers Compensation Insurance seeks an experienced Customer Service Representative to work directly with our Retail Agency and Insurance Carriers. Duties: * This candidate will be responsible for servicing all our Retail Agents through heavy phone and email contacts. * You will be assisting and processing multiple layers o...
Organization Overview: Commonwealth Care Alliance is a rapidly growing nonprofit organization providing integrated health care and social support services to people with complex medical needs. Our patients are seniors and persons with disabilities covered under Medicaid or both Medicaid and Medicare. Our innovative care model is nationally recognized for its effectiveness in improving health outc...
JOB SUMMARY: The Customer Service Agent interacts with customers over the phone to answer general inquiries, troubleshoot problems, provide information and handle complaints regarding the products and services provided by Thing5. The individual holding this position plays a vital role in providing exceptional customer service in order to meet and exceed customer and corporate goals. The Customer ...
Client Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the...
JN Phillips Auto Glass, the leader in auto glass replacement, is currently seeking a dynamic personality for our Leominster, MA location. This full-time (Monday-Friday 8AM-5PM and Saturday 8AM-12Noon) customer service representative (CSR) position is one that requires exceptional customer service skills as well as telephone and data entry proficiency. Duties include scheduling auto glass repairs a...
EnerSys is the global leader in stored energy solutions for industrial applications. We have over twenty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide and Americas headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of motive power, reserve power, aerospace/d...
Customer Service Tellers South Shore Full-Time Monday-Friday with some Saturdays Part-Time 25 hrs/week with Saturdays Hingham Institution for Savings is seeking Teller/Customer Service Representatives for our branches located on the South Shore. Duties include: Responsible for all aspects of customer service. Knowledgeable of consumer and business deposit products and related services Cross...
About the company: Our client is a leader in the Medical Device Industry located in Acton, MA Job Description: Perform customer service duties in support of the sales effort including receiving, documenting, processing and closing customer order requests via telephone, email of facsimile. Receive, edit, and process incoming customer telephone, email, and faxed orders in a timely manner. Enter...
Serves the public and promotes good customer relations. Sells products and services and provides customer service via telephone in conformance with established Bank policies, procedures and objectives.Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Provides efficient, effective and courteous c...
Company Confidential Wayland, MA, 01778
Seeking Full-Time Personal Lines Client Service Representative in a growing office conveniently located in Wayland. Our agency is one of the eight in Massachusetts to be designated a National "Best Practices Agency." The candidate should be conscientious, very personable, a quick learner and flexible in a team environment. Personal lines experience preferred, but not required....
A local leading organization is currently seeking an experienced Customer Service Representative -- CSR -- Call Center Representative in Brockton, MA for a long-term temporary assignment, with opportunities to go perm. Customer Service Representatives interact with shareholders to provide information in response to inquiries regarding their accounts and services to handle and resolve complaints. I...
Adecco is assisting a local client in recruiting for Call Center - Customer Service Representatives in (Canton, MA). This is a contract opportunity. As a Customer Service Representative you will be responsible for handling scripted inbound / outbound calls, with the possibility of data entering forms and correspondence received from shareholders regarding events, settlements or class action cases....
Adecco is currently assisting a local client in their search to fill a Customer Service Representative job in Framingham, MA. This is a temporary opportunity. As a Customer Service Representative you will be responsible for processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction . Apply Now if you meet the qualifications listed below! Help for th...
EOS CCA is a national Accounts Receivable Outsourcing (ARO) company headquartered in Norwell, Massachusetts with regional offices in Rochester (NY), Chicago (IL), Dallas (TX), Denver (CO) and Novato (CA). In total, EOS CCA employs over 1200 employees across North America. EOS CCA is a division of the EOS Group, one of Europe's largest ARO companies with over 40 subsidiaries, 4,000 employees and an...
Adecco is currently assisting a national client in recruiting for Retail Customer Service Representatives in Boston. These are long term temporary opportunities. The ideal candidate will have previous experience working in a retail store or retail operations, a passion for customer service, and the ability to think quickly on their feet. If you meet the qualifications listed below please apply now...
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! We are is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the ...
Part-Time Customer Service Representative Are you looking for a part-time career without having to sacrifice your nights or weekends? Regus is committed to providing career paths that are as flexible as our workplace solutions and we're always looking for the best talent. Whether you're getting back into the workforce, looking for work-life balance, or just starting your career…we want to hear fr...
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Customer Service Career Tools
Customer Service Representative
$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative in Massachusetts
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Popular Service Representative Articles
Sample Resume for an Entry-Level Customer Service Representative
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
Be a Home-Based Customer-Service Representative
A growing portion of North American call-center agents work from home. Get an inside look at this home-based career.
Five Growing Customer Service Jobs
Helping customers is a great way to start a career in a particular field or company. Learn about the pay and outlook for five customer service jobs.
New Beginnings for Your Cover Letter
Your cover letter needs to get an employer's attention from the start. Check out these sample opening lines, by position.