Service Representative Jobs

Service Representative Overview


Customer service representatives respond to a customer’s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative’s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements


Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry’s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market


Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary


The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.
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1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 39841
CUSTOMER SERVICE REPRESENTATIVE (Teller) Part Time: Western State Bank is seeking candidates to join our customer service team in Devils Lake, North Dakota, to create an exceptional customer experience by providing service and solutions to our valued customers. The CSR will process banking transactions, identify customer needs, and connect customers to internal partners who can assist in meeting t...
A local leading Financial Services organization is actively seeking several experienced Financial Services Representative -- Customer Service Representative -- CSR -- Call Center Representative in Canton for a long-term temporary assignment. Financial Service Representatives interact with shareholders to provide information in response to inquiries regarding their accounts and services to handle a...
Customer Service Representative CSR We have an opening for a Customer Service Representative on 1st and 2nd shift. This person will be responsible for processing the customers ship/rec. paperwork, create, review, and close job orders, resolve product or service issues with the customer, accountable for customer inventory, answer phones and contribute to the team. Skills/Qualifications: Customer ...
Position: Customer Service Representative Duration: 3 Months Contract to hire Location: Jericho, NY **** Please respond back with your updated resume and details to ***** **** **** You can also reach me at #: 703-659-1579 **** Job Description: Under limited supervision, processes incoming calls. Receives, evaluates, and answers customer inquiries (phone) of a moderately compl...
Planet Fitness has some of the best employees in the industry. If you are energetic, passionate and dedicated, then we've got a place for you! Our fast-paced environment is dedicated to providing the best customer service in a fun, rewarding environment. Our wicked cool staff is what makes Planet Fitness a great place to work. Our New Philadelphia Club has the following positions available : * Me...
Job Description: Description: Professional, yet Fun Environment ? Flexible Shifts ? Call Center ? Working with Several Clients during their Holiday Season ? Excellent Training Program ? Seeking Detailed Individuals ? Retail Experience a Plus ? Excellent Training Program for Detailed Individuals ? Retail Experience a Plus ? 75 Positions to Fill!!! We are an equal employment opportunity employer an...
TempForce, a locally and woman-owned staffing service, is seeking Inbound Customer Service Representatives in Burnsville for a fun company that offers a great work culture and fabulous incentives. The role involves receiving inbound customer product orders and upselling items. Training schedule of 1-2 weeks is 9:00 am to 5:00 pm and then regular work schedule is 2:30 pm to 11:00 pm with some weeke...
As America's Un-carrier, T-Mobile US, Inc. (NYSE: 'TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship...
As America's Un-carrier, T-Mobile US, Inc. (NYSE: 'TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship...
Multiple Openings! A valued client in the Buffalo Southtowns is looking to add multiple part-time Customer Service Representatives to their quickly growing team. New hires will be responsible for handling inbound calls, assisting customers with account questions, and problem solving. Qualified applicants will have: a high school diploma (at minimum), customer service experience, proficient typing ...
Adecco is currently assisting a local client in their search for an experienced Call Center Representative in Salt Lake City, UT. This position is a temporary to hire job opportunity. Customer Service Representative will be responsible for taking incoming calls concerning gift cards, and electronic payment issues. If you meet the qualifications listed below please Apply Now! Responsibilities for ...
Customer Service Representative, CSR, Customer Care, Client Care Rep – Storage and Organizational Solutions Distribution Center seeks a Customer Service Representative to work at their Santa Fe Springs, CA facility. You will be responsible for answering customer questions over the phoneand via email regarding the installation of TV mounts, parts requests, media storage product needs, and more. Th...
Agr International, Inc. has served the packaging industry as a leading supplier of quality assurance equipment for over 70 years. We offer a wide range of equipment for the laboratory and on-line container production settings. Our equipment incorporates multiple technologies including infrared light absorption, sonic, capacitive sensing and vision-based technology. Agr International, Inc. headqua...
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! Dimension Marketing is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high ...
Job Description: AppleOne is currently recruiting for outgoing, skilled Customer Service Representatives for a large call center located in the San Antonio, Texas area. The shifts required for this position can range between 8am to 6:30pm, Monday through Friday, with no weekends!! This is a temp to hire opportunity, with conversion occurring around 90 days. Great benefits, upon conversion! High ...
Job Description: AppleOne is currently recruiting for outgoing, skilled Customer Service Representatives for a large call center located in the San Antonio, Texas area. The shifts required for this position can range between 8am to 6:30pm, Monday through Friday, with no weekends!! This is a temp to hire opportunity, with conversion occurring around 90 days. Great benefits, upon conversion! High ...
1. Prioritizes all order activities. Processes orders in compliance with established Customer Service Procedures and SOP and MSDS requirements. ISO 9001 certification requires compliance with these procedures. Reviews, edits, and authorizes shipment for each order processed. 2. Determines validity of each price by reviewing all pricing screens before issuing each price.Reviews additional screens ...
Direct Customer Service Representative RED GLOBAL Red Global is one of the leading Promotional Advertising and Marketing Firms in Philadelphia. Our focus on customer service is unparalleled! Our goals are simple; every consumer must benefit from our promotions, every client must benefit from our services and every representative must benefit from our training and team spirit! Our challenge: We...
At Regus, we're leading a business revolution - with over 1 million clients and growing - we're building a brand new sector that's growing rapidly all over the world. We're helping businesses of all sizes adapt to the changing needs of mobile working, global growth and the demand for flexible working - we make business happen. We're looking for service professionals - at all levels - who have the...
FOLIO Investing is seeking a Series 7 Licensed Institutional Client Services Representative to join our world-class customer service department. Responsibilities: Provide member service and support to Folio’s Registered Investment Advisors and retail clients Adhere to compliance/risk procedures and exhibit detailed attention to disclosure policies by maintaining focus on clients' best interests...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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