Service Representative Jobs

Service Representative Overview


Customer service representatives respond to a customer’s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative’s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements


Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry’s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market


Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary


The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.
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1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 24331
Are you a smart problem solver, who thrives on creating smiles each day? Are you passionate about helping people live healthy and productive lives at work? Then keep reading because we might just have the opportunity for you! COMPANY DESCRIPTION: The award-winning VARIDESK was developed by Gemmy Industries to address the health and wellness needs of employees who sit for the majority of the work d...
Customer Service Representative – Printing We are a well established, state of the art, quick printing and sign company. We offer a great team environment and a reputation for excellence. We feel our employees are as important as our customers, and we work to provide both with a great atmosphere. We value our employees as our internal customers and we take pride in recognizing their outstanding ta...
Our client has an immediate need for a Customer Service Representative Previous payroll experience is required Essential Job Functions: Assist clients over the phone with any payroll issue or questions Establish a good rapport with the client base Train and support clients using web-based payroll entry Convert new clients to payroll system with smooth transition Stay current on applications and pr...
About the job Townsend Surgical is an international surgical equipment sales and repair company. Our world-class repair laboratory provides hospitals, surgery centers, and independent service organizations with the support they need to maintain surgical equipment at the highest standard. We are a rapidly growing business and are currently seeking an additional Customer Service Representative. Job...
About us: Guaranty Bank and Trust is a Colorado community bank with over 50 years of experience serving the Front Range. We provide relationship-based banking with an unmatched level of personal service to help our customers meet their financial goals. Our focus remains on building strong relationships with our customers and communities by offering a full complement of lending, treasury management...
Customer Service Representative Position Schedules: Part-Time (25 hours a week) 5:30 pm - 10:30 pm 5 days per week. Saturday and Sunday shifts are required for this position. 12% shift differential will apply to all weekend hours! 6% language differential on all hours for bilingual (Spanish/English) candidates! Positions start Monday, September 8. Position Purpose: As a global leader in financial...
Location: Redding, California Job Type: Full Time Employee Previous Outside Sales Experience Redding Service Station Equipment was founded in 1947. This well established company sells, services and maintains service station equipment. We are a stocking distributor for many manufacturers. We provide retail, commercial, industrial, fleet fueling and bulk fuel handling equipment. We also provide Auto...
RESPONSIBILITIES: Our client is seeking a Customer Service Representative in Jacksonville, Florida (FL) Description: Communicates with suppliers by phone or email to provide information in regards to Accounts Payable; In order to ensure success in serving the customers of the Shared Services Group, good communication skills are necessary in conflict and error resolution. Researches A/P in multiple...
One of the nation's largest distributors of convenience store point of sale and video surveillance systems is seeking Customer Service Representatives in their Montgomery, AL corporate headquarters. The Customer Service Representative is responsible for responding to customer service requests in a professional and timely manner and documenting all interactions pertaining to the service request. Th...
Call center near the airport is seeking in-bound telephone customer support representatives. Duties include responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders and preparing reports. Position requires typing speed of 30 wpm and Windows testing. Background check will be conducted. You must have a High School Diploma or GED. You must be flexi...
Find a Better Way. .to use your skills and experience. This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology, and improve lives with your innovative ideas and ambitious dreams. Find a better way: the Sysmex Way. .to improve the lives of others. Headquartered in Kobe, Japan,...
METTLER TOLEDO is the global leader in the manufacturing, marketing and service of precision instruments for use in industrial, laboratory and food retailing applications. We have one of the largest Global Service and Sales organizations among precision instrument companies. We are seeking an Industrial Field Service Representative II in Houston, TX – SECOND SHIFT. SUMMARY This position performs c...
Job Description: Customer Service Representative wanted!!! Our client is looking for a stellar bilingual customer service representative to join their organization. Candidate must have 2-3 years customer service office experience, MUST be bilingual in Spanish. Start your new career today! If this sounds like you apply today! We are an equal employment opportunity employer and will consider all qua...
Job Description: We are currently seeking a Customer Service Representative that is customer service oriented and that is a team player. Are you outgoing, self-motivated, energetic and friendly? Then this position is for you! The ideal candidate will be responsible for overall customer service requests with a high level of professionalism, and performs some administrative duties in a timely manner...
Job Description: We are currently looking for a Technical Customer Service Representative to work in our clients Warrendale area office. This employee is responsible for developing and maintaining excellent customer relations and troubleshooting technical issues. In addition, they are responsible for retaining the existing customer base by satisfying customers? concerns quickly and completely and...
Job Description: Job Title: Bilingual Customer Service Representative Short Description: Respond to customer requests and questions regarding service, products and account information, analyzing and rectifying customer concerns using established procedures in English and one other language such as Spanish or French. Duties/Responsibilities: ? Confer with customers by telephone or in person to prov...
Job Description: Immediate need for customer service representative that is a professional with accounting experience. Position will need a great customer service skills and the ability to work in a fast paced environment. Ability to multi-task is a must! Position requires customer service, order entry, credit/debit experience, matching packing slips with bills, and detailed data entry. We are an...
Job Description: We are currently seeking a client service representative who serve as the owner of a subset of assigned suppliers. This is a great entry-level opportunity with a global leader in business commerce solutions! Candidates must possess a Bachelor's degree in Communications, Business, or a relevant field. The candidate should have excellent verbal communication skills & professional ph...
Job Description: Immediate need for Bilingual Spanish Customer Service Representative seeking a great working environment, paid training and an opportunity for growth. Dependability, bilingual Spanish and customer service focused will be keys to success in this well known organization. Will be responsible for answering incoming calls, entering information and researching data for this insurance co...
Job Description: Well-Known company is looking to hire a Bilingual Spanish Customer Service Representative w/warehouse, manufacturing, distribution or logistics background. JOB DUTIES: Ideal candidate will be responsible for interacting with drivers, confirming deliveries, making sure that the deliveries arrived on time and with no damages, and other logistics responsibilities. In addition, will m...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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