Service Representative Jobs

Service Representative Overview


Customer service representatives respond to a customer’s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative’s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements


Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry’s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market


Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary


The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.
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1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 23208
Fire Central Solutions, LLC Service Sales Representative Job Description Summary The Service Sales Representatives primary function is the marketing and selling of service offerings to end users of life safety systems including, but not limited to: fire alarm, security, nurse call, sprinkler, and sound systems within an assigned territory. Responsibilities Represent the company in a positive and p...
The HVAC Service Sales Account Representative is responsible for the sale of JC Cannistraro LLC service offerings to owners, primarily at the Director level. The successful candidate will promote the JC Cannistraro LLC value proposition to building owners by providing technical solutions and operational expertise. This individual will build and manage long term customer relationships/partnerships...
JOB POSTING Dispatcher/Customer Service Representative Titan Virginia Ready-Mix - NOVA Titan Mid-Atlantic has an immediate opening for a Dispatcher/Customer Service Representative in its Northern Virginia region. This is a salaried non-exempt position reporting to the Dispatch Supervisor. The primary responsibility of this position is to facilitate the highest level of customer satisfaction includ...
*THIS POSITION REQUIRES SUCCESSFUL COMPLETION OF A CREDIT CHECK TO BE CONSIDERED*CANDIDATE MUST NOT HAVE MORE THAN 1 DELINQUENT, PAST DUE, OR ACCOUNT IN COLLECTIONS IN THE LAST 24 MONTHS (non medical)* A Client Service Center Representative (Inbound) is responsible for effectively responding to inquiries regarding Workforce Solutions services and automated systems. Inbound agents work with client'...
Insurance Account Manager / Customer Service Representative - Commercial Insurance, commercial, customer service rep, customer service representative, csr, account manager, license, p&c, p & c, property, casualty, underwriter The Hamilton Group, LLC is a large regional insurance brokerage located in Cedar Knolls, NJ. We have been providing professional insurance services for over thirty years, rep...
Choctaw-Kaul (CK) Distribution Company is expanding and is in need of a talented Customer Service Representative with a diverse skill set in their Chicago distribution office. Please consider the following details. Company Overview: CK has been in business for 102 years as a manufacturer, distributor and integrated supplier of maintenance, repair and operations (MRO) products and supply chain serv...
Cornerstone Staffing is currently staffing for Customer Service Representatives with Arts and Graphics Experience for a company in the Dallas area!! CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. Our collective team of more than 30 professionals has amassed more than 300 years of experience in the staffing industry. If you are a job seeker looking for short-ter...
Position Description Summary: This is a PART-TIME, temp-to-hire, Customer Service Representative/Administrative Assistant position. The Position would be working first shift for about 15 to 20 hours and average and sometimes more. The right person would be flexible with their hours. Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolv...
Great with people? Tired of sitting behind a desk? Ready to put your skills to use? 312 Marketing is looking for energetic candidates to interview for our entry level sales and marketing position. The entry level sales and marketing position is within our management training program. In the entry level we look to teach people (with no sales experience) basic sales and marketing techniques. Once th...
Customer Service Representative needed at the Hecht-Stout Insurance in Dunlap, Illinois. Insurance producer license and 1 year insurance experience required to be a part of this growing and dynamic Independent Insurance Agency....
Job Description Join our collaborative team of dedicated individuals-and love what you do. Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust. Voted a Top Workplace two years in a row in Colorado Springs. Customer Service Call Center Representative As a Customer Service Call Center Representative, you may...
Job Description Join our collaborative team of dedicated individuals-and love what you do. Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust. Voted a Top Workplace two years in a row in Colorado Springs. Customer Service Call Center Representative As a Customer Service Call Center Representative, you may...
Company Confidential Houston, TX, 77033
POSITION DESCRIPTION Descriptive Title: Customer Care Representative F.L.S.A: Non-Exempt Location: Houston, TX BASIC FUNCTION: To provide the highest level of customer care to our internal and externalstakeholders; utilizing best-in-class skills and all available informational resources to meet and surpass our customer expectations in areas of the business within the Customer Care Team’s scope of...
Summary / Primary Role: CMI Logistics LLC., a wholly owned subsidiary of Odyssey Logistics & Techonolgy, is looking for a Customer Service Representative who will be responsible for performing all tasks that are involved in the shipping/receiving of CMI Logistics LLC. This includes the following metal product, but not limited to: Bars, Coils, Bar Rods, Sheets, Plates and other product form. Princi...
RESPONSIBILITIES: Our client located in Edison, NJ is currently looking for Customer Service Professionals. The customer service representative will be the one point of contact for all clients and should be accustom to providing shipment updates, back order updates, and dealing with and issues that may arise throughout the order process. Also the customer service representative should be able to h...
RESPONSIBILITIES: Our client located in Iselin, NJ is currently looking for Customer Service Representatives. The customer service representative will be the one point of contact for all clients and should be accustom to providing shipment updates, back order updates, and dealing with and issues that may arise throughout the order process. Also the customer service representative should be able to...
As we celebrate our first 20 years in business, Hays Companies continues to be one of the fastest growing privately owned full service brokerage firms in the U.S. We provide services in all major risk management and insurance coverage disciplines, employee benefits and retirement planning for businesses of all sizes. We strive to be the premier insurance brokerage, focused on building client partn...
Customer Service Representative – Rapid City, South Dakota Littelfuse is the worldwide leader in circuit protection products and solutions with annual sales over $750 million in 2013. The Littelfuse portfolio, backed by industry leading technical support, design, and manufacturing expertise, has made significant investments in R&D and Distribution to ensure that we not only have the world’s broade...
Unique opportunity to assist the largest newborn photography company nationwide in driving sales while building relationships with new moms. Mom365 has immediate opportunities available to work in our Customer Care Center. As a Bilingual Customer Service Representative you will aide in establishing relationships with mom and families by answering inquiries, handle objections, and help mom identify...
Frontline Source Group - temporary staffing and direct hire firm – is looking for a Customer Service Representative for our Dallas, TX client on a contract to possible hire basis. Responsibilities: Answer incoming calls using multi-line phone system in a professional manner Assist customers with service requests via email and web response Administrative duties such as data entry, filing, scanning,...
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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4038 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3348 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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