Service Representative Jobs in Waltham, Massachusetts
SERVICE OPERATIONContact Center Customer Service Representative At J.N. Phillips our Customer Service Representatives not only provide exceptional customer service, but they also find solutions and problem solve on behalf of our customers to ensure simplicity and convenience. In our busy call center, you will interact with customers, insurance carriers and agencies as well as consumers and servi...
Join the Employer of Choice! JN Phillips Auto Glass Commercial Division, the leader in auto glass replacement is currently seeking applicants interested in joining our Woburn MA team. This Customer Service Representative (CSR) position is one that requires exceptional customer service skills as well as PC and data entry proficiency. Duties include scheduling auto glass repairs and replacements, i...
Organization Overview: Commonwealth Care Alliance is a rapidly growing nonprofit organization providing integrated health care and social support services to people with complex medical needs. Our patients are seniors and persons with disabilities covered under Medicaid or both Medicaid and Medicare. Our innovative care model is nationally recognized for its effectiveness in improving health outc...
-Busy inbound call environment -Answer customers' inquiries and issues regarding account maintenance, discrepancies in billing, funding, service, etc. -Maintain existing client relationships by providing exemplary customer service, product knowledge, empathy and professionalism. -Coordinate necessary processing changes needed for customers such as bank changes, correcting records and adjusting ...
Ironside Insurance Group has multiple openings for a Customer Service Representative. As an Ironside Insurance Group Service Representative, you will be a key point of contact for our customers, answering questions, addressing concerns, and supporting Ironside Insurance Group’s goal of ensuring our customers receive proper protection with affordable products. As a Customer Service Representative...
Yardi Systems, an employer of choice in Waltham, MA, is hiring for multiple Customer Service Representatives to join their growing team! As a Customer Service Representative, you will work mainly with the end-users of Yardi’s web-based resident screening application to provide them the time-sensitive answers and guidance they seek. **Hours for these positions are: 1) 8:30am- 5:00pm EST, Tuesday...
Ability and motivation to learn new technologies quickly with minimal support and guidance Strong troubleshooting skills Excellent verbal and written communication skills with the ability to communicate across various levels, both internally and externally Excellent customer service, interpersonal, organizational and communication skills Ability to work in a fast-paced environment; meeting or ...
Birds Hill Pharmacy is looking for a full-time pharmacy technician who is reliable, hard-working, and willing to learn. We offer good working hours, benefits, and an enjoyable working environment. Full training is provided. No nights, no Sundays, no major holidays! Anyone who has worked for a chain drug store would especially enjoy this opportunity. The position would entail aspects of data entry...
Customer Service Representative Boston, MA and Canton, MA- 100 positions. 12+ months contract • Fluent in Spanish/English or English written and spoken required. • Previous customer service experience. • Ensures the highest level of customer support for customer calls. • Resolves difficult and frequently unique customer questions and complaints, through resolution and closure. • Demonstrate...
Burlington Area Bilingual Call Center Agents Needed Immediately for Healthcare Communications project! Our client, a world class healthcare communications organization is seeking several bilingual (English-Spanish) call center agents with a medical administrative background! Program Overview: The agent’s job will be to remind a designated list of patients to schedule an important healthcare scr...
Interested in a job where the sky’s the limit? If so, we are seeking Customer Information Service Representatives to serve as ambassadors between our client and the customers who use their services. This role requires you to provide customer care on the products our client is marketing. It is your responsibility to provide excellent customer service to the company’s clients. As a representative yo...
The Job Window is seeking an Entry Level Direct Customer Service Representative for one of the leading Promotional Advertising and Retail Marketing Firms in the area. Our focus on customer service is unparalleled! The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and t...
Customer Service Openings Are you sports minded and driven? Are you looking for excitement? Castle is one of the leading customer service firms in Boston. We work directly with our clients in the home improvement industry and provide them with quality leads to increase their sales. Castle is currently looking for marketing associates to train on the basics of sales and promotions. Our goal is t...
CUSTOMER SERVICE EXPERIENCE WANTED! Retail Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! The Job Window is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a hig...
National Customer Service Representative - Entry Level National Customer Service Representative – Entry Level “Find something you love to do and you’ll never work a day in your life” Voted Best Place to Work by the Boston Business Journal – 2007, 2008, 2011, 2012, & 2014! Dynamic environment – Continuous Learning – Opportunity for Growth Located in downtown Boston, this is a great place for e...
Customer Service Associate Description: Play a key role in the development and execution of the Customer Service function for a high-growth, industry-leading technical staffing company. The primary function of the Customer Service Associate is to manage relationships with customers and vendors throughout their customer lifecycle. This includes a great deal of phone work interaction with all part...
Customer Service Representative Job Description American Personnel has teamed with an up and coming technology services client in the Boston area to fill a Customer Service Representative role. The ideal Customer Service Representative will provide top tier support for existing end users as well as trial users for our suite of products. Customer Service Representatives will have at least one ye...
**WE ARE LOOKING TO INTERVIEW FOR THIS ROLE BY WEDNESDAY, FEBRUARY 26** Customer Service Representative Job Description American Personnel has teamed with an up and coming technology services client in the Boston area to fill a Customer Service Representative role. The ideal Customer Service Representative will provide top tier support for existing end users as well as trial users for our suit...
Seeking Customer Service Representative for seasonal position. Gain valuable work experience in a fun, corporate environment! ABOUT DANCING DEER Dancing Deer Baking Company has been in business for 20 years, and is recognized as one of the food industry’s premier bakery and gift brands (selling clean-ingredient and kosher-certified cookies, brownies, cakes and baking mixes) in the corporate gift...
**We are looking to fill this position and interview by Wednesday, February 26** This “Google Like Company” is looking for an organized and energetic Customer Service Representative who has the ability to troubleshoot technical issues and escalate them to the appropriate channels. Responsibilities: Provide customer service to current end users and trial users including troubleshooting and techn...
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Customer Service Career Tools
Customer Service Representative
$24,960.00 - $44,000.00
Typical Salary for Customer Service Representative in Waltham
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Customer Service Representative
Provides customer service by providing product and equipment knowledge; responding to customer requests; responding to customer inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Opens customer accounts by recording account information.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
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Sample Resume for an Entry-Level Customer Service Representative
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Sample Resume for a Customer Service Representative
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New Beginnings for Your Cover Letter
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