Service Representative Jobs

Service Representative Overview


Customer service representatives respond to a customer’s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative’s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements


Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry’s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market


Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary


The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.
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1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 239694
Provider of satellite entertainment programming to U.S households Customer Service Representative, Inbound Sales and Upgrades Company Overview: DIRECTV is at the forefront of technology, content and customer service. As we deliver the ultimate entertainment experience, we know that our employees are our biggest assets. A nationwide team of over 16,000, our employees use their unique diverse...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Miami, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive inbound...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Bilingual Customer Service Representatives / Call Center Representatives - English / Spanish in Plantation, FL. Earn $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Des...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Bilingual Customer Service Representatives / Call Center Representatives - English / Spanish in Plantation, FL. Earn $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Des...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Plantation, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive in...
Paid Vacations Paid Training Competitive Compensation 401K Match Health/Vision/Dental Benefi ts Much More CUSTOMER SERVICE REPRESENTATIVE QUALITY ASSURANCE REPRESENTATIVE Positions available in Tullytown PA & Southampton PA 113 Main Street Tullytown, PA 19007 Location of Event: JOB FAIR December 4 & 6 Best of Bucks Winner for 2013 Rated #1 Heating Oil Company in PA for 2013 SATURDAY 12/6/14 10am-1...
Job Summary: Our Front Counter Customer Service Representative (Cable Store Representative) position is a key company position that contributes to MaxxSouth's vision of being the industry leader in customer service through quality, courtesy, and teamwork. This position is responsible for educating and assisting our customers so they can make informed decisions about our products and services whic...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Customer Service Representative Amarillo, TX Full-Time $40,000 - $50,000 Apply Apply Customer Service Representative Amarillo, TX Full-Time $40,000 - $50,000 Apply Job Details Customer Service Representative - CSR - Bilingual, Spanish If you are a Customer Service Representative and Bilingual i...
Financial Service Representative / Customer Service Representative A large financial institution in the area is currently hiring for Investment Specialists with call center experience. We are looking for professional candidates that hold an active Series 7 license; Series 63 or 66 is preferred. These positions have the opportunity for growth and long term advancement. The opportunities are locate...
Our client in Bethel Park, PA has an immediate need for a Licensed Insurance Customer Service Representative, CSR for a long term temp assignment. Duties: Candidate will be working in the Life and Health department handling Life and Disability policies. Heavy phone work assisting callers with question about their policies, process applications, billing, process policies etc. Assignment is inde...
Are you motivated, team-oriented and committed to providing a superior level of customer service? Do you have an interest in learning about mutual funds and retirement plans, or deepening your existing knowledge? Client Services Representatives at Capital Group are strong problem-solvers and possess a genuine desire to help our shareholders and financial advisors. There is no sales involved in th...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! Dimension Marketing is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high ...
Company Confidential Longview, WA, 98632
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! POSITION IS LOCATED IN RIVERSIDE! If you have great people skills and enjoy working with the public, we want to meet you! Clover Rose Marketing is seeking a full-time Customer Service Representative who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environmen...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4040 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3350 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
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