Service Representative Jobs

Service Representative Overview


Customer service representatives respond to a customer’s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative’s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements


Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry’s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market


Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary


The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.
RSS

1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 39645
CUSTOMER SERVICE REPRESENTATIVE (Teller) Part Time: Western State Bank is seeking candidates to join our customer service team in Devils Lake, North Dakota, to create an exceptional customer experience by providing service and solutions to our valued customers. The CSR will process banking transactions, identify customer needs, and connect customers to internal partners who can assist in meeting t...
A local leading Financial Services organization is actively seeking several experienced Financial Services Representative -- Customer Service Representative -- CSR -- Call Center Representative in Canton for a long-term temporary assignment. Financial Service Representatives interact with shareholders to provide information in response to inquiries regarding their accounts and services to handle a...
Position: Customer Service Representative Duration: 3 Months Contract to hire Location: Jericho, NY **** Please respond back with your updated resume and details to ***** **** **** You can also reach me at #: 703-659-1579 **** Job Description: Under limited supervision, processes incoming calls. Receives, evaluates, and answers customer inquiries (phone) of a moderately compl...
Planet Fitness has some of the best employees in the industry. If you are energetic, passionate and dedicated, then we've got a place for you! Our fast-paced environment is dedicated to providing the best customer service in a fun, rewarding environment. Our wicked cool staff is what makes Planet Fitness a great place to work. Our New Philadelphia Club has the following positions available : * Me...
Job Description: Description: Professional, yet Fun Environment ? Flexible Shifts ? Call Center ? Working with Several Clients during their Holiday Season ? Excellent Training Program ? Seeking Detailed Individuals ? Retail Experience a Plus ? Excellent Training Program for Detailed Individuals ? Retail Experience a Plus ? 75 Positions to Fill!!! We are an equal employment opportunity employer an...
Planet Fitness has some of the best employees in the industry. If you are energetic, passionate and dedicated, then we've got a place for you! Our fast-paced environment is dedicated to providing the best customer service in a fun, rewarding environment. Our wicked cool staff is what makes Planet Fitness a great place to work. Our New Philadelphia Club has the following positions available : * Me...
Customer Service Representative CSR We have an opening for a Customer Service Representative on 1st and 2nd shift. This person will be responsible for processing the customers ship/rec. paperwork, create, review, and close job orders, resolve product or service issues with the customer, accountable for customer inventory, answer phones and contribute to the team. Skills/Qualifications: Customer ...
Nashville-based Insurance Company seeks several Licensed Customer Service Representatives to work at their In-bound Call Center. Required: Active TN license in Life a & Health Good listening skills High attention to detail Self-motivating Call center experience preferred This position will pay $18.75/hour; assignment duration will be 5-6 months. You will be need to be able to work any 8 hou...
Brand: Aaron's Req# C04011R Description: Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment...
Brand: Aaron's Req# C0300ZX Description: Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment...
Brand: Aaron's Req# C0300ZJ Description: Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment...
Brand: Aaron's Req# C110131 Description: Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment...
Brand: Aaron's Req# C020143 Description: Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment...
Brand: Aaron's Req# C1000Z2 Description: Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment...
At Kohl’s, we’re always looking ahead to creating the next great thing. Since 1962, our people have been our biggest asset and every great thing we do is thanks to the great people we hire. Do you love . . . to create a positive customer experience? Are you energized by . . . the challenge of engaging and connecting with customers? Do you enjoy . . . providing personalized and creative solutions...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your ...
Job Purpose: Growing company is seeking an to fill entry level position in our front office. Applicants should have strong background in Microsoft Office Package and medical billing experience is a plus. Be proficient with office equipment and have strong customer service skills. This position is Part-time 3 days a week 8:00AM-4:30PM. Applicant MUST have a clean criminal background, be able to pa...
CHShas an exciting opportunity in our Crop Nutrients division. We are looking for a Customer Service Representativeto provide a high level of customer service to support sales, supply and logistics. You must have excellent communication skills, both verbal and written, along with excellent customer service skills. You will: Build strong customer relationships through direct customer contact via ...
Summary: Responsible for providing quality and efficient customer service to customers Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs. • Provide daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner. Provide continual evaluation of processes and ...
WELL ESTABLISHED, INDUSTRY LEADER SERVICE BUSINESS HAS STORE FRONT OPENING FOR SALES-ORIENTED INDIVIDUAL WITH CUSTOMER FRIENDLY PERSONALITY MEET AND GREET CUSTOMERS, PROCESS ORDERS, SUGGEST ADD-ON SALES COMPETITIVE PAY + BONUSES EXCELLENT HOURS OPPORTUNITY FOR ADVANCEMENT REQUIREMENTS Must be customer focused & driven. Must Have Excellent Sales Ability Excellent Communication Skills Req...

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.60.60-214
eTrustLogo