Service Representative Jobs

Service Representative Overview

Customer service representatives respond to a customer?s questions and complaints while providing essential information about the company, products, sales, order processing and services. They may perform this duty in person, by phone, email or through Internet chat. The service representative?s duties may vary by industry, but many businesses, from manufacturing to food service, require some form of customer contact and service in order to thrive. Service representatives are needed in a wide range of industries and may be given a variety of titles such as Energy Customer Service Representative or Insurance Customer Service Representative.

Service Representative Education Requirements

Customer service representative positions generally require only a high school diploma. A minor amount of on-the-job training is typically provided by the hiring company. The training provided usually lasts for about two weeks. Customer service positions in the industry of finance or insurance may require licensing and/or certifications. This is because this industry?s customer service personnel must be consistently up to date on continually changing regulations that affect the business. The types of licensing and certifications required will vary by state and in some cases may involve the need for additional training and testing.

Service Representative Job Market

Statistics show that jobs for service representatives are expected to increase by 12.6 percent between now and 2022. This means that approximately 298,700 new jobs will be opening in this field. Those aiming for customer service positions in the insurance and finance industry should expect to meet greater competition for these jobs, which also pay better.

Service Representative Salary

The median salary ranges between $12.71 and $16.44 per hour with the lowest 10 percent of all salaries for this field being below $9.38 and the highest 10 percent receiving $24.00 hourly. Service representative salaries vary depending upon experience as well as industry. The highest salaries found for this career are in the finance and insurance industry. Mid-level salaries are found in the technical and credit intermediation industries, and the lowest salaries are found in the administrative and support services. Salaries for customer service positions in the finance and insurance industries range from $31,000 to $56,000 per annum with the mean being $38,000 yearly.

RSS

1000+ Service Representative jobs found on Monster.

Jobs 1 to 20 of 279786
The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer’s travel n...
Customer Service Representative - CSR - Call Center - Milton-Freewater We’ve all been there… you have a question or concern with your account or a transaction. You pick up the phone to dial that 1-800 customer service number. Did you know that you might just be speaking to one of the more than 50,000 SYKES Customer Care Professionals from around the globe… and that person might just be right here...
Customer Service Representative - CSR - Call Center - Eugene Overview: We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial that 1-800 customer service number. Did you know that you might just be speaking to one of the more than 50,000 SYKES Customer Care Professionals from around the globe… and that pe...
Customer Service Representative The Customer Service Representative (CSR) ensures that the first interaction a client has with our organization is first rate in terms of service quality. The CSR provides options for service appointments, sales appointments and is required to hold call center performance metrics that is required in the organization. Primary Responsabilities · Maintains the scrip...
PFS Group A Nationwide Patient Account Management Firm. Based in Houston, Texas, with satellite offices in Crystal City, Texas, Denver, Colorado, and Fresno, California, we currently work with 25+ clients who operate more than 100 hospital facilities — from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our cl...
We’ve all been there… you have a question or concern with your account or a transaction. You pick up the phone to dial that 1-800 customer service number. Did you know that you might just be speaking to one of the more than 50,000 SYKES Customer Care Professionals from around the globe… and that person might just be right here in your home town? That’s right... SYKES is currently hiring local, car...
Job Title: Patient Services Representative & Spanish Speaking Patient Service Representative Business Unit: Care Coordination Reports to: POD Manager Quantum Health is one of the Best Places to Work in Columbus and the USA. We are passionate in our mission to deliver outstanding service to our customers by helping them control their healthcare journey. We are looking for an enthusiastic, caring...
Commercial Lines (Insurance Agency) Customer Service Representative / CSR / 2-20 Licensed SUMMARY: The Commercial Lines (Business Auto, Workers Comp., General Liablity, etc.) Customer Service Representative is responsible for the retention and servicing of existing commercial lines insurance clients by providing a high standard of service. Candidates must have a minimum of 2 years prior experien...
Job Description: Insurance Agent / CSR Account Executive Main Goals are Retention of Existing Clients, Rewrites and New Business Production from referrals. Homeowners Experience required. Good communications and verbal skills. Job Requirements: 440 or 220 License Job Criteria: Start Date: ASAP Position Type: Full Time Permanent Years of Experience Required: 2+ Education Required: Licens...
CareersUSA, a leader in the staffing industry with over 33 years of experience, has another job opportunity for you: Our client is seeking Customer Service Representatives / Call Center Representatives in Miami, FL. Earn $8.00 to $9.00 per hour at these full-time, temporary and temp-to-hire positions. Work 40 hours per week, Monday - Friday, 9:00 AM to 5:00 PM. Job Description: Receive inbound...
Company Confidential Peoria, AZ, 85382
Experience: 2-5 years commercial insurance experience and be proficient submitting Acord applications to multiple insurance carriers with the capability of communicating with customers via phone and email. Knowledge and skills: Must have experience in commercial lines insurance coverage for auto, general liability, professional liability, inland marine, property and workers' compensation. Must ha...
Hours 8:00AM - 4:30PM • Responds to routine inquiries from customers regarding assigned products. • Resolves problems and complaints according to established guidelines. • Effective oral and written communication skills necessary to interact with all levels of internal and external contacts. • Ability to identify and evaluate customer inquiries and problems and determine the appropriate action...
Job Description: This Experienced CSR Call Center Representative Position Features: This Excellent Customer Service Rep Position Features: Fun environment, growth into other exciting departments and the opportunity to train and mentor other team members. Competitive Salary and Benefits. Growing San Diego Company seeking experienced Customer Service Representatives with professional and friendly ...
JOB TITLE: Representative II, Customer Operations Support (Senior Customer Service Representative) At Cardinal Health, we’re developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Customer Operations Support Wha...
CUSTOMER SERVICE EXPERIENCE WANTED! Retail Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! The Job Window is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a hig...
CUSTOMER SERVICE EXPERIENCE WANTED! Retail Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! The Job Window is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a hig...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! POSITION IS LOCATED IN SACRAMENTO, CA! If you have great people skills and enjoy working with the public, we want to meet you! Momentum Advertising Inc. is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center enviro...
CUSTOMER SERVICE EXPERIENCE WANTED! Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! Iron City Executives is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high...
Virginia Farm Bureau Mutual Insurance has an excellent opportunity available for a career oriented, customer focused individual. The Customer Service Representative/ Member Service Specialist is responsible for: Providing assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products. Working with our County Board of Directors Promoting Farm Bur...

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Popular Service Representative Articles

Sample Resume for an Entry-Level Customer Service Representative Article Rating
View our sample resume for an entry-level customer service representative for ideas on how to communicate your customer service skills.
Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2015 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2015.5.0.7-214
eTrustLogo