Support Analyst Jobs

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86 Support Analyst jobs found on Monster.

Jobs 1 to 20 of 86
Company Confidential Greenville, SC, 29601
Application Support Analyst - This role supports an online application and provides technical fixes to simple code and database issues. Excellent customer service skills are required, as you will be dealing with international partners on the phone and over email. Bachelor's degree is required! Description: Support online web application and complete basic configuration changes to existing systems...
NEWSCYCLE Solutions delivers the broadest range of technology solutions for the global news media industry, including content management, digital advertising, circulation, and audience relationship management. The company's innovative solutions and professional services help media organizations engage audiences through Web, print, mobile, and social media channels. NEWSCYCLE Solutions helps more t...
Summary of Responsibilities: The Product Support Analyst - Loan Program Pricing acts as a mortgage industry specialist relevant to the use and application of Ellie Mae products and services. As a Product Support Analyst you will deliver complete resolutions, in a timely manner, and consistently, to address clients’ questions and concerns with the user interface, documents, and tools available in ...
SoftPro has an opening for a Real Estate Customer Support Analyst. In this position you will be responsible for providing telephone support to operations as they implement SoftPro Select to various sites across the country. This position is located at our office in Santa Ana, CA. The hours for this position are 9:00 - 6:00. In this position, you will: Provide closing and/or title phone support f...
Software Support Analyst Vertex Inc. is the leading provider of corporate tax software and services worldwide. By combining advanced technology, sophisticated software, and an exceptional team of experienced tax experts, we help our customers unlock huge process and productivity gains, limit risk, and make tax a more integral, strategic contributor to business success. Our offerings are showcased...
When you see someone in need of assistance, are you that person whose immediate instinct is to find a way to help? Do you have a passion for building relationships with people? Are you at that point in your career where you want to do something you are passionate about? Then you just might want to check out this great opportunity we have for you. Why this is the job for you: Quality over quantit...
TractManager, Inc Job Description – SQL Support Analyst Job Summary: The Client Services department manages support for customers from inception to termination and plays an integral part in sustaining and maintaining satisfaction with the services that are provided. The types of support include day-to-day database maintenance, special projects, Customer Care support and research/testing of expa...
When you see someone in need of assistance, are you that person whose immediate instinct is to find a way to help? Do you have a passion for building relationships with people? Are you at that point in your career where you want to do something you are passionate about? Then you just might want to check out this great opportunity we have for you. Why this is the job for you: Quality over quantit...
Software Support Analyst WPPI Energy, a Sun Prairie-based municipal electric utility, seeks an individual to fill the position of Software (Customer Information) Support Analyst. This position is in the Business & Technology Solutions Department and provides support for a utility billing and meter data management software as well as first level assistance to the software users. The ideal candida...
Description: Position Description: As an Entry Level Technical Support Analyst you will work as a part of a dynamic team involved with providing technical support and issue resolution to external customers which may include users of all types and skill levels. Responsibilities may include email support, phone support, documentation, password reset assistance, as well as more advanced troubleshoo...
Customer Support Analysts within the team are responsible for investigating customer reported application issues and communicating conclusions, workarounds, and recommendations to customers via email or telephone. In addition, the Customer Support Analyst will respond in a timely manner to customer inquiries, providing professional and courteous service. On any given customer reported issue a Cus...
Description: Position Description: UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) The Support Resource...
Dobson Technologies Job Description: Technical Support Analyst Date: March 18, 2014 Job Description Number: TSA 2014 Reports to: Technical Support Analyst FLSA Classification: Hourly Location: OKC Essential Functions: Responsible for providing technical support including advanced desktop support, tier 1 support for: servers, networking equipment, VoIP and data transport networks Monitorin...
Company Confidential Syosset, NY, 11791
Job Summary This position is responsible to handle all First Tier calls generated from the local pharmacies utilizing Micro Merchants applications. Tasks performed by this position are expected to be executed as per direction from the Supervisor and/or Help Desk Manager. Principal Responsibilities: (Essential Function) Arrive to work promptly and consistently Required to handle at least 20 ca...
SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPro is located in North Raleigh and is a great alternati...
I. Job Summary The Customer Support Analyst is responsible for first line support of all applications, services, programs, and hardware/software that can directly or indirectly impact a customer. Oversee the daily workflow of the off-shore call center and SLA adherence Resolve Customer issues Provide support for off-shore call center escalations, coaching Agents on issue resolution Escalate t...
abeo is a nationwide medical billing and software company focused on delivering anesthesiology groups and ambulatory surgery centers with medical billing, transcription and coding services; financial and consulting business services; and billing management software. We are currently looking for a part time Support Analyst in our Oklahoma City, Ok office. This position will be responsible for cust...
Product Support Analyst- Mortgage Underwriting Position Summary: The Industry Product Support Analyst 2 act as a mortgage industry specialist relevant to the use and application of Ellie Mae products and services. The Industry Client Care Agent I delivers complete resolutions, in a timely manner, and consistently, to address clients’ questions and concerns with the user interface, documents, and...
About Allure Global Solutions: Allure Global Solutions, Inc. is an enterprise software development company providing software solutions, and comprehensive services and support for its array of Digital Media and Point of Sale Solutions. The company, located in Atlanta, provides an unprecedented array of products for theatres, restaurants, convenience stores, theme parks, stadiums, arenas, and othe...
Job Description Job Title: TechnicalSupport Analyst Reports To: Support Manager Department: Client Services Summary: Providesconsultation, training, instruction, trouble-shooting, and problem-solving to users for hardware, software, network and related computer systems and peripheral devices.while helping to ensure highly efficient company information systemsby performing the following duties....

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Customer Service Career Tools

Technical Support Engineer

Salaries

$31,740.00 - $87,740.00
Typical Salary for Technical Support Engineer
(404 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
45%
Some College Coursework Completed
18.8%
Associates
15.2%
Master's
9.1%
High School
3.9%
Certification
3.9%
Vocational
2.3%
(309 Respondents)
Source: Monster.com Careerbenchmarking Tool

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