Support Analyst Jobs

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94 Support Analyst jobs found on Monster.

Jobs 1 to 20 of 94
When you see someone in need of assistance, are you that person whose immediate instinct is to find a way to help? Do you have a passion for building relationships with people? Are you at that point in your career where you want to do something you are passionate about? Then you just might want to check out this great opportunity we have for you. Why this is the job for you: Quality over quantit...
Description: Position Description: The United Support Center (USC) is the IT Service Desk for UnitedHealth Group. The USC team supports more than 100,000 domestic and international employees while operating 24x7 year-round, including all holidays. While taking in excess of 125,000 calls per month the USC offers first level technical support for: 4,000 plus systems and applications, servers,...
Job Title :Tech Support Analyst (Help Desk)(Indirect)(Professional) Job Duties : Administer computer accounts and passwords. ,Analyzes situations and data requirements ,Answers IT Support Center phone calls ,Supports IT-endorsed hardware and software applications Skill Sets: Required: Desired: Education Level: Undergraduate Degree Oral Communication: Excellent Written Communication: Excellen...
NEWSCYCLE Solutions delivers the broadest range of technology solutions for the global news media industry, including content management, digital advertising, circulation, and audience relationship management. The company's innovative solutions and professional services help media organizations engage audiences through Web, print, mobile, and social media channels. NEWSCYCLE Solutions helps more t...
This position is based at the corporate office and is responsible for providing clinical, analytical and problem-solving support to all the clinicians utilizing the Clinical Data Systems. Required to screen and prioritize all requests, and monitor, track, and resolve trouble calls. Other responsibilities include providing support for the Clinical Services team, and collaborating with all departmen...
Summary The Bilingual Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. It is a Helpdesk Support position that requires the candidate to speak fluently in both English and Spanish. Responsibilities Duties include, but are not limited to, the following: ...
The Applications Support Analyst is an exciting opportunity within Epiq’s Electronic Discovery division. Application Support Analysts provide 1st, 2nd and/or 3rd level support to clients (principally law firms and the in-house legal departments of Fortune 500 corporations) using Epiq’s proprietary software solutions as well as third-party software applications. Additionally, the Application Suppor...
Intacct makes small and midsized businesses (SMBs) and CPA firms more productive and improves company performance by providing award winning cloud computing financial management and accounting applications. We are the preferred provider of financial applications for AICPA (the trade association of the accounting profession) and focus only on one thing – delivering the most comprehensive cloud fina...
WorkWise, a leading Milwaukee area technology solution company, develops software solutions for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications. We provide an inspiring, healthy and fun work environment for our employees. For four consecutive years, WorkWise was recognized by the Milwaukee Journal Sentinel as one of the area’s Top Workplaces and has been ...
Company Confidential Braintree, MA
Customer Support Analyst ( level 2 ) Full time role! Handle incidents that require in-depth troubleshooting Resolve reported issues Develop best practices and analysis Interact with Level 1 Customer Support, App Dev and Business Support Teams Support: - Investigate and diagnose production issues - Revolve tickets directed from Level 1 and ensure fixes are implemented ensuring minimal downti...
abeo is a nationwide medical billing and software company focused on delivering anesthesiology groups and ambulatory surgery centers with medical billing, transcription and coding services; financial and consulting business services; and billing management software. We are currently looking for a part time Support Analyst in our Oklahoma City, Ok office. This position will be responsible for cust...
Brooksource is searching for a technical support analyst for a 3 month contract to hire opportunity with one of our clients in the Pittsburgh, PA area (15220). This is an exciting opportunity to join a global Fortune 500 company in the printing and electronics industry. As an analyst you will be supporting the workstations, printers and network of a 500+ employee facility. Daily Responsibilities:...
Please send your resume to ***** Duration: 3 months Job Description: Delivers second level remote hardware and software support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software, as well as desktop applications that are beyond the scope of the clients first le...
"Customer Support Analyst" The Customer Support Analyst (auditing and analytics) will be responsible for auditing and adjusting analytic solutions for our customers and partners. The analysis process is a multi-phased work stream where analysts work with customers and service engineers to identify issues and assure the accuracy of the data produced by our software. Analysts need to be very fluid ...
When you see someone in need of assistance, are you that person whose immediate instinct is to find a way to help? Do you have a passion for building relationships with people? Are you at that point in your career where you want to do something you are passionate about? Then you just might want to check out this great opportunity we have for you. Why this is the job for you: Quality over quantit...
Company Profile: EC Infosystems is a very successful, rapidly growing niche player providing electronic transaction processing software and services to the energy industry. Our product suite includes (EDI) Electronic Data Interchange and Billing / Customer Information System (CIS) software and services solutions to Utilities and Energy Companies, in the Deregulated Energy Industry. Formed in 1995,...
Company Overview Braxtel Communications provides comprehensive customer contact center solutions that enable organizations to more easily, effectively and economically manage their customer interactions, inbound or outbound, across multiple channels. Braxtel is a privately owned company and a wholly owned subsidiary of Homisco Inc. who are based in Melrose, Massachusetts USA. The Role We are se...
The CSI Companies is currently looking or a Technical Support Analyst in Seattle, WA. The Technical Support position helps customers optimize their products and services, resolve technical issues or questions, and stay informed about products and services. This position offers an engaging combination of important responsibilities, including customer service, training, technical support, troubles...
PDX, Inc. is a software development company that develops software for pharmacies across America. We have been in existence for nearly 30 years. We offer a casual working environment. PDX also has excellent benefits to include health, dental, vision, paid time off and an exceptional 401k matching program. The primary responsibility of this role is to provide outstanding support to our customers i...
Company Confidential Syosset, NY, 11791
Job Summary This position is responsible to handle all First Tier calls generated from the local pharmacies utilizing. Tasks performed by this position are expected to be executed as per direction from the Supervisor and/or Help Desk Manager. Principal Responsibilities: (Essential Function) Arrive to work promptly and consistently Required to handle at least 20 calls per day to include making...

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Customer Service Career Tools

Technical Support Engineer

Salaries

$31,740.00 - $87,740.00
Typical Salary for Technical Support Engineer
(404 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
45%
Some College Coursework Completed
18.8%
Associates
15.2%
Master's
9.1%
High School
3.9%
Certification
3.9%
Vocational
2.3%
(309 Respondents)
Source: Monster.com Careerbenchmarking Tool

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