Support Engineer Jobs in Richardson, Texas
Job Summary: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems, billing inquiries, submits return merchandise authorizations, and promotes aftermarket sales. Answers telephone calls, and responds to emails, faxes and voicemails within prescribed service levels. Handles moderately complex questions on function and usage of product with the...
RESPONSIBILITIES: Kforce has a client seeking a Voice Customer Support Engineer to join their team in Dallas, TX. Responsibilities: Provide senior level consultation to independently debug complex IP Contact Center Problems Act as a senior level focal point for large account network problem resolution Act as a technical expert and go to resource for the team Provide support on a world-wide b...
JOB SUMMARY: The Associate Technical Support Engineer provides tier 2 support to Omnitracs’ customers. This position remotely supports Omnitracs’ systems and resolves software, hardware, application and data issues for the company’s customers. ESSENTIAL RESPONSIBILITIES AND DUTIES: Provide 2nd level customer technical support and resolution via e-mail and telephone Provide remote support to re...
Technical Support Engineer - Hub Admin Company – Omnitracs, LLC is the leading provider of fleet management software applications, information services, and hardware platforms. The company’s intuitive technologies, including solutions for safety and compliance, fuel efficiency, driver retention, GPS fleet tracking, and fleet maintenance, enable its customers to solve common fleet problems and ach...
Stadium Vision Support Engineer Stadium Vision Support Engineer 6 month contract to hire Located in Richardson TX The Customer Support Engineer will be responsible for performing StadiumVision troubleshooting across the overall system inclusive of the head-end and Connected Stadium to identify issues impacting standard Stadium Vision operations for customers globally. Must have experience in ...
Network Computing Technologies “The Experts in IT” is currently seeking a skilled Desktop, Server and Network Technician with the drive and determination to support our client base. The ideal candidate for the position is a problem-solver and has a proven track record of working within a team environment to successfully address challenging issues, and is accustomed to leveraging technical training...
ZTE USA, Inc. is a wholly owned subsidiary of ZTE Corporation, based in Shenzhen, China, and publicly traded in both the Hong Kong and Shenzhen Stock Exchange. ZTE Corporation is one of the largest telecommunication companies in Asia with offices in more than 160 countries and a workforce of 85,000 employees globally. To support our rapid expansion in the US market, we are looking for qualified ca...
Fujitsu is a leading provider of customer-focused information technology and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position us to deliver comprehensive solutions that open up infinite possibilities for our customers' success. Fujits...
TECHNICAL PRODUCT SUPPORT ENGINEER Acts as primary contact for AMX dealers in resolving technical issues through troubleshooting. Provides technical support to dealers, manufacturers, and employees; programs, debugs and tests all aspects of equipment and software; and tracks, logs, and reports customer interactions and product issues. Position Responsibilities Provides technical support to Deal...
Key Responsibilities & Duties Manage multiple connectivity relationships; Ensure questions and problems are resolved in a timely manner; Provide organized and clear communication with front, middle and back office personnel; Maintain and update all API documentation. Critical Knowledge, Skills & Experience Resourcefulness and self-reliance in identifying and solving problems; Comfortable in...
Support Engineer Company Background: Top Image Systems provides technology to enterprises worldwide to automatically transform any information entering the organization into useful electronic data, delivering it directly to the relevant business system for action. General Description: TIS is looking for an experienced, knowledgeable Support Engineer who will be responsible for supporting the c...
Technical Support Engineer Ericsson Inc. Plano, TXhas an opening for the position of Technical Support Engineer in Plano, TX to provide technical support to enterprise customers, partners, and internal staff. To apply, email resume to ***** and MUST reference Job ID# 14-TX-TSE5-2248. The Dallas Morning News - 01/11/2015...
JOB SUMMARY: The Technical Support Engineer working within the Data Management and Analysis group to integrate Omnitracs products and services to/from customer back office and legacy applications and develop new applications according to internal and external customer needs and specifications. ESSENTIAL RESPONSIBILITIES AND DUTIES: • Develop web applications for internal customer reporting and ...
Ericsson Overview Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in w...
Enterprise Senior Network Engineer (Technical Support and Services) - CCIE required (R&S or Security) Location : Plano, TX SUMMARY : This position requires intensive hands-on experience in Enterprise Networks or Data Center. CCIE is required. The Huawei Enterprise Delivery & Service Business Group is in need of a Senior Network Engineer to join a newly established, high energy, highly collabora...
Windows Technical Support Engineer Skills: IIS, SQL, TCP/IP, Active Directory, Desktop, Windows Server Salary: $30,000 – $40,000 Location: Dallas, TX 75231 Summary: Our client is the leader in their software suite, and is on the rise. Our client has been around since the early 2000’s and has built a large client base with companies such as Target, Best Buy, and GameStop. They have a small sup...
Position Title: Tier II Support Engineer Location: Richardson, TX Duration: Long Term Interview: Phone Only Tier II Support Engineer: We are looking for a Tier II support engineer for a major OEM in Richardson, TX. Candidates for this role will be a part of a product launch supporting an Enterprise Femto project for a wireless operator. Duties for this role include: Handling messages betwe...
Skills and Experience : The applicant will require a background in Linux systems, Networking and Firewall technologies. JNCIA , CCSA qualifications are preferred Experience in a similar role is essential, with 3+ years Firewall experience in a similar support role. The candidate will need to be prepared to be flexible in approach to work content and responsibilities, along with out of hours an...
Job Description - [Engineer/ Sr. Engineer] 1Job Details Position: Engineer / Sr. Engineer Grade: 6 – 7 Career Stage: Experienced Location: Noida, India Interfaces: ITTE N&V Operations (IPWAN) Reporting Manager: Manager Networks, ITTE N&V, EGI 2Role Definition The candidate is responsible for working on both proactive and customer reported incidents, which includes layer 3 and layer 2 trou...
Must Have HVAC Experience. Goodman is seeking a professional, skilled individual for our Technical Support Specialist position located in Carrollton, TX. Tech successful candidate will be required to provide first contact via phone fielding technical support requests from contractors, distributors, engineers, and end users for Daikin’s US domestic product lines. Provide pre and post sales Technic...
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Customer Service Career Tools
Technical Support Engineer
$37,440.00 - $85,000.00
Typical Salary for Technical Support Engineer in Richardson
Source: Monster.com Careerbenchmarking Tool
Education / Training
Source: Monster.com Careerbenchmarking Tool
Technical Support Engineer
Maintains computing environment by providing onsite hardware and software system support; identifying system improvements; upgrading, installing, and configuring systems; monitoring system performance.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Documents actions by completing forms, reports, logs, and records.
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