Telecommunications Help Desk Analyst Jobs in Chester, Pennsylvania
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Attention night owls! Modis is seeking a help desk analyst with strong experience in a enterprise level environment. Our client desires to hire this candidate on a long term basis with potential to hire as an employee. For immediate consideration, please submit your resume in Word document to ***** Responsibilities · Under direct supervision, act as first point of contact to respond...
Help desk Analysts – Night-Shift (Sunday Through Wednesday) Suburban Philadelphia PA = Are you a Help desk Analyst / Technical Support Analyst seeking to be a part of a company recognized as a leader in their industry? If so, Modis has opportunities with Philadelphia area clientele looking for you! Presently, we have several needs for contractors for a long term opportunity, some of which have pos...
Job Responsibilities: Provide technical software, hardware and operational support and informal training to customers for business applications. Provide call center support for both IT and business related incidents. Record tickets in ticketing system and ensure customer satisfaction for every escalated and non-escalated ticket. Troubleshoot and restore service for routine incidents. Analyze, iden...
Job Title: Help Desk Analyst Job Code: RCI-MAN-1933-1 Job location: Philadelphia, PA 19103 Duration: 4 Months Temp to Perm JOB DESCRIPTION: Responsible for achieving target proficiency and target utilization Supports the identification, pursuit and implementation of expanded opportunities. When needed, support new sales efforts Works closely with Account Executive on all client matters and escalat...
Title: Desktop Support Analyst Term: Permanent Hire Pay: $45,000-55,000 (DOE) Searching for a Desktop Analyst to support an internal user base within an enterprise technical environment in center city. Experience working on a Help Desk and/or providing technical support is required as is familiarity working as part of an escalation process. The successful candidate will provide professional techni...
Help Desk Representative¶Tech Support¶customer service¶career change¶communications¶software support¶helping others¶liberal arts¶business¶computer science¶Acrobat Reader¶Adobe Photoshop¶Anthropology degree¶Anthropology major¶Business degree¶Business major¶CCNA¶Communicationsdegree¶Communications major¶Computer Consultant¶Comp Sci degree¶Comp Sci major¶Computer Science degree¶Computer Science major...
Take calls from Crew and contractors for IT break/fix related issues. Duties and Responsibilities: Take at least 40 calls per day on average Meet goal for available time Ensure timely arrival to work; no lateness or attendance issues Ensure all tickets are categorized correctly Escalate all SLC impacting issues in an appropriate and timely manner Required Skills: (Level Q, 1CALL Analyst) - Undergr...
Hello Job Seeker, We are currently helping our client find qualified candidates for a Help Desk Position in the Wilmington area. Pay: DOE/no less than $15/hr Duration: This is a 1.5 year contract position which does have the potential to be a permanent career path This is a pretty standard Help Desk Representative role and if you are interested in being submitted for consideration please respond t...
Candidate will be providing telephone and desk-side support for all software programs and applications supported by the client. Log all calls into client-wide help desk issue call tracking database and must be able to prioritize, analyze and not only resolve problems but do what is necessary to prevent problems from recurring. Required Skills: 1-3 years in IT - This can also be while in school doi...
System/Network Analyst 2 Position Overview Seeking an experienced System/Network Analyst to provide Intel server support in a healthcare environment. Candidate must have excellent customer service skills via telephone, email and face-to-face contact. Candidate must also have strong analytical skills and will be expected to help set strategic and tactical technology roadmaps. The primary skill sets...
Company: Siemens Medical Solutions USA, Inc. Division: SMS - Health Services Location:Remote/Virtual, anywhere in the US with 50% travel requirement Req ID: 133924 Position Title: Remote Healthcare Business Intelligence Systems Analyst Experience Level: Mid Level Education Required: Bachelors Degree or equivalent experience Travel Required: Yes Company Description: Siemens’ Healthcare Sector is on...
Liberty Mutual Insurance At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. As of December 31, 2012, Liberty Mutual Insurance had $36.9 billion in annual consolidated revenue. Our financial strength and profitability...
GENERAL NARRATIVE DESCRIPTION: This position performs the duties involved in computer technical support. These duties include responding to support requests via the help ticket system and performing assigned projects. Projects and requests will involve computer setup & configuration, hardware & software trouble shooting, following inventory procedures, some end user training, and communication wit...
Saint-Gobain, the world leader in the habitat and construction markets, designs, manufactures and distributes building materials, providing innovative solutions to meet growing demand in emerging economies, for energy efficiency and for environmental protection. Saint-Gobain is a welcoming, solid, open-minded company that offers long-term career opportunities. About CertainTeed Through the respons...
Credit Risk Support Analyst In this role, you will primarily support the JPMorgan Asset Managements Domestic credit business. You will work directly with Capital Advisors, Analysts, Underwriters and Credit Officers throughout the credit approval process. Your primary responsibilities and functions are as follows: Facility / Transaction Processing Partner with Capital Advisors and Analysts to captu...
About Aon Risk Solutions Aon Risk Solutions, the global risk management business of Aon plc (NYSE: AON), is the worldwide leader in risk advice and insurance broking. Guided by the Aon Client Promise®, our teams help clients achieve profit, growth and continuity by delivering the best tailored and innovative risk solutions. We empower results through unmatched tools and capabilities, including the...
Life-changers work here CareFusion Life-changers find innovative ways to improve our customers' ability to provide healthcare to their patients. One way is our search for bold and inspired employees across the globe. Are you ready to change lives? Join our 15,000 employees to help clinicians solve some of healthcare's most critical challenges. Meet one of our Life-changers. http://www.youtube.com/...
ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. The company is recognized as one of the "World's Most Ethical Companies" by the Ethisphere Institute, one of the "World's Most Admired Companie...
JOB TITLE: Technical Analyst (Contact Center) Telecommunications Philadelphia, PA POSITION SUMMARY: Aptara is seeking a Contact Center Technical Analyst with experience designing and supporting call center applications. This position will be primarily responsible for supporting the contact center platform and all adjunct systems on a day to day basis. Must have hands on experience assessing busine...
1952, Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,5000 adults with psychiatric or developmental disabilities, drug and alcoho...
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Telecommunications Help Desk Analyst
$27,040.00 - $68,640.00
Typical Salary for Telecommunications Help Desk Analyst in Chester
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Telecommunications Help Desk Analyst
Analyzes telephone help desk operation to ensure efficient response to customer inquires.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Resolves issues by researching documentation; troubleshooting hardware, software, or feature problem; guiding client through corrective steps; escalating problems to second level; tracking status of problems and solutions.
Creates, develops, and executes call center reports; analyzes center call volume and statistics.
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