Telecommunications Help Desk Analyst Jobs in Maryland
Currently, there are no Telecommunications Help Desk Analyst jobs available in Maryland which match this search. You may wish to explore similar job titles on the Customer Service jobs in Maryland page or view related jobs below.
Salary Information Hourly Rate: $12.46 - $29.48 Summary The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services. Responsibilities Duties may include, but are not limited to, the following: Answer incoming calls from customers with order inquiry and/or tr...
Title: Help Desk Specialist ( Multiple Contractor Positions) Location: NASA, Goddard Space Flight Center, Greenbelt, Maryland 20771 Citizenship: US Citizenship is required Job Description •Provide support to end users on a variety of IT related issues •Provide phone and in-person support to users, including e-mail, LAN/WAN, directories, standard desktop images and applications Responsibiliti...
Help Desk Specialist, Intermediate – SEVIS Level 2 Application Services Apply directly at: http://ch.tbe.taleo.net/CH08/ats/careers/requisition.jsp?org=TREXCORP&cws=1&rid=3215 LOCATION: Washington, DC. EDUCATION: Associates Degree in a technical discipline. Three years of Help Desk field experience can be substituted for the degree. EXPERIENCE REQUIRED: 2 - 5 years of directly related experien...
Help Desk Technician, Lead Apply directly at: http://ch.tbe.taleo.net/CH08/ats/careers/requisition.jsp?org=TREXCORP&cws=1&rid=3190 Location: College Park, MD Education: Bachelor’s Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience Experience Required: 1-3+ years of directly related experience supporting...
We are looking for a Customer Service & Help Desk Representative to be our front line representative to our clients who are the world’s top owners, managers and marketers of shopping centers. If you love going to the mall, look forward to dealing with customers and clients, have a strong work ethic and attention to detail, then you should apply for this job. Initially, this is a part-time work fr...
At Yorktel we don’t make video, we make video work. We design, integrate and manage world-class video solutions that enable visual communications – anytime, anywhere, anyway. From video conferencing to streaming video, media services to digital signage, Yorktel makes video work – for you.Our philosophy is clear: Simplify. Innovate. Connect. We are seeking a Help Desk Tech to provide Voice over IP...
Help people stay healthy! Work in a position that rewards your performance with bonuses in addition to your regular salary! This is a unique position which requires a candidate who is able to combine their patient care skills with their desire to help a health care practice grow and exceed their goals. We are looking for a self -starter who is invested in becoming an essential member of a team. ...
COMPANY DESCRIPTION Chesapeake NetCraftsmen is a consulting company dedicated to doing quality work and continuously improving. Our experienced staff has consulting and training expertise in high-end routing, network design, switching, collaboration, QoS, network management, network security, IP multicast, technical courseware development, and other related areas. Our vision is to be nationally ...
The Ritz-Carlton Hotel Company, L.L.C. Moscow, MD
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott. Job Summary Native Russian is a must. Assist staff with expediting pro...
Provide Tier 1 and 2 support to end users of a custom, web-based business system via email, phone, and in-person. Monitor help desk ticket activity, assign issues to others as needed, and ensure timely close out of tickets. Advise management and development team on user issues and help-desk trends. Execute test cases/procedures, report findings, and verify that discrepancies are resolved. Plan and...
Inovalon is currently recruiting an Implementation Project Analyst to revise and maintain all aspects related to multiple, simultaneous client implementation plans and schedules. This position will support the Implementation Director and Project Manager(s) by preparing client ready materials and implementation timelines across multiple product lines, and performing other back office functions to s...
Description: Delivering the best customer experience starts with you. You're looking for a place where you will be empowered to be your best. When you join UnitedHealthcare's Provider Services Group, you'll be part of a team committed to reshaping the way health care works for millions. You'll join us on a mission to not only deliver the best customer service in the health care industry, bu...
Description: You want more challenge. You want more opportunity. You're looking for that chance to connect more with the customers you support. UnitedHealth Group Customer Care Centers are home to a team focused on identifying and exceeding our customer's expectations by building strong relationships. We're always finding ways to improve our service experience and need thoughtful and considerate ...
Are you an experienced Customer Service representative with excellent communication skills and a drive to advance your career? Do you want a work/life balance? Take advantage of our globally-ranked training programs to help you transition into a rewarding Sales career! Our Sales Agents come from various backgrounds and we have many successful Agents that do not have sales or insurance experience,...
What Are You Worth? Beginning a sales career with American Income Life Insurance Company is your Opportunity Unlimited: YOU are in control of how much you earn and how successful you become. We are currently looking for service-minded individuals to fill several sales positions in your area. Incentives & Recognition · Conventions and sales incentive trips to exotic locations · Production award...
An investment management company serving institutional investors, workplace retirement plans, financial intermediaries and their clients, Calvert Investments offers more than 40 equity, bond, cash, and asset allocation strategies, of which many feature integrated environmental, social, and governance research. By combining rigorous analysis with independent thinking, our disciplined approach to mo...
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healt...
PRIMARY OBJECTIVE: The Customer Support Engineer will provide help desk support to diagnose and repair VTC and AV equipment, including: ISEC, codecs, projectors, screens, displays, wiring, cabling, control systems, and the entire complete AV package. The Help Desk’s responsibilities are telephone support from Ultra office facilities supporting clients remotely and onsite dispatch as required to r...
Posted Title:Technical Support Engineer - Scrum Location:Elkridge, MD Hours: 8:30 a.m. – 5:30 p.m. EST Join our team and experience ANCILE! It's exciting to work for a company where innovation, passion and customer focus is at the core of the business. At ANCILE, we creatively explore new ideas, products, and processes – we are never satisfied with the status quo. In fact, we run our company w...
Marten Transport Baltimore, MD
Company Description: Life Wireless is a telecommunications company that provides a government supported service to the low income community with Free cellular service and Free cellular phones. This Lifeline Service is funded by the Universal Service Fund and administered by the Universal Service Administrative Company (USAC) of the Federal Government. There is no cost to individuals who qualify an...
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Telecommunications Help Desk Analyst
$27,040.00 - $68,640.00
Typical Salary for Telecommunications Help Desk Analyst in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Telecommunications Help Desk Analyst
Analyzes telephone help desk operation to ensure efficient response to customer inquires.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Improves caller capabilities by providing additional documentation; recommending training courses.
Maintains help desk database by entering caller statistics, inquiries, and responses Avoids legal challenges by monitoring compliance with service agreements.
Popular Telecommunications Help Desk Analyst Articles
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