Telecommunications Help Desk Analyst Jobs
Currently, there are no Telecommunications Help Desk Analyst jobs available which match this search. You may wish to explore similar job titles on the Customer Service jobs page or view related jobs below.
Company Information: Venicom is one of the leading telecommunications Master Agents in business today. First opening in 1998, we were pioneers in the evolution of the multi carrier model. Our strategic relationships with RBOCs and major CLECs ensure that our pricing and support is best in class. Venicom is dedicated to providing the best possible service at every phase of the sales cycle. Whethe...
For immediate consideration please send your resume to ***** Help Desk Analyst The Sr. Service Desk Analyst position provides assessment and resolution of incidents across the computing environment. The analyst must be able to work at a fast-pace while providing high-quality troubleshooting and technical assistance in order to bring about a satisfactory resolution to our cus...
Texas Parks and Wildlife Department Austin, TX, 78719
General Description Benefits Supplemental Questions This position is responsible for operating the Agency Help Desk. Receives calls for assistance relating to the utilization of computer equipment and software. Provides moderately complex Level-I system support, problem analysis and resolutions in support of the Agency’s Local Area Network (LAN), Wide Area Network (WAN), Integrated Financial Sy...
M> Consulting is a management and technology consulting company that has been providing services to global clients in key industries since 2005. The firm credits its success to its emphasis on professionalism, deep expertise and unwavering focus on superb client service. With a strong pedigree from “Big 5” consulting practices, coupled with an entrepreurial culture, it is no wonder that M> Con...
The selected candidate will be afforded the opportunity to choose whether they are based out of our Detroit office or our Lansing office. Internal or External Customer service and relationship management, first line of support, desktop technology support and help desk, site support. With general guidance and coaching, provides analytical support to a specific group of customers on business appli...
iQuasar (pronounced i-kwey-zahr) www.iQuasar.com is a Northern Virginia headquartered technology company dedicated to provide world-class products, services, and solutions to our customers in US and globally to our expanding customer base in North America, Africa, and Asia. We specialize in Telecommunications and Information Technology Consulting, Staffing, Software Development, Managed Consulting...
Vencore is a proven provider of information solutions, engineering and analytics for the U.S. Government. With more than 40 years of experience working in the defense, civilian and intelligence communities, Vencore designs, develops and delivers high impact, mission-critical services and solutions to overcome its customers most complex problems. Headquartered in Chantilly, Virginia, Vencore emplo...
Perform management, maintenance and customer support functions of wireless device accounts. Manage customer orders and service for national wireless voice and data services on an integrated cellular instrument, smart-phone, or computer laptop. Prepare usage reports that shall contain, at a minimum, each connection transaction listing the account name, duration of connection or amount of data tra...
Ebay New York, NY
As a member of the Information Technology Services team, primary responsibilities include providing technical support including troubleshooting, maintaining and deploying desktop, mobile devices and Cisco desktop phones to the internal customers for SL Green. The primary role of the Technical Analyst is to answer and log all calls and e-mails requests on the internal Helpdesk. The candidate must ...
WellPoint, Inc. Westchester, IL, 60154
This position is located in Westchester, IL AIM Specialty Health (AIM) , a proud member of the WellPoint family of companies, is a leading specialty benefit management company with more than 20 years of experience and a growing presence in the management of radiology, cardiology, oncology, sleep medicine, and specialty pharmacy benefits. AIM Specialty Health is committed to making health care ser...
Sophisticated Systems Inc Houston, TX
Job Description: IT Help Desk Analyst – IT Desktop Analyst – IT Desktop Support– IT Service Desk Analyst– IT Help Desk Support– IT Desktop Support Analyst – Level 3 Tech Support SSI is seeking one Help Desk Analyst who possesses technical knowledge of software applications and hardwareenvironments and receives direction in order to independently install, monitor/maintain, configure, upgrade, and...
BCforward Tampa, FL
BCforward is seeking a highly motivated and experienced Help Desk Analyst I Location: Tampa, FL 33607 Duration: 1 Month Only Hourly Rate: $20/HR SUMMARY: Responsible for receiving all telephone or automated requests for IT assistance, ensuring that the request or problem is accurately recorded and fulfulled within established timeframes. MAJOR JOB DUTIES AND RESPONSIBILITIES: Handles basic ...
WellPoint New York, NY
Amerigroup, a proud member of the WellPoint family of companies, is focused on serving Medicaid, Medicare and uninsured individuals and families. We improve access to quality health care for the financially vulnerable, seniors and people with disabilities. Here, you can do work that matters and offers opportunities for personal and professional growth. Together, our associates are transforming he...
WellPoint, Inc. Austin, TX, 78719
Amerigroup , a proud member of the WellPoint family of companies, is focused on serving Medicaid, Medicare and uninsured individuals and families. We improve access to quality health care for the financially vulnerable, seniors and people with disabilities. Here, you can do work that matters and offers opportunities for personal and professional growth. Together, our associates are transforming h...
Masco Corp. Richmond, VA, 23234
No Agencies Please. Service Partners is looking for a Help Desk Analyst at our corporate headquarters in Richmond, VA. This is the ideal position for someone with strong communication skills who wants an opportunity to work with people at all levels of the organization. The ideal person will have strong customer service skills, be comfortable working on the front line of IT support helping with...
America's Remote Help Desk Baltimore, MD
Company Description America's Remote Help Desk is one of Baltimore's fastest growing companies, as recognized by Smart CEO Magazine in 2014 and 7 out of the last 10 years by expanding its presence and creating growth opportunities for its employees. In addition, ARHD has also won awards for Best Places to Work by the Baltimore Sun, Baltimore Business Journal and Baltimore Magazine. Operating as a...
Portfolio Recovery Associates, Inc. Norfolk, VA, 23510
PRA Group (NASDAQ: PRAA) is a world leader in acquiring non-performing consumer debt. The companies of PRA Group return capital to global banks and other creditors to help expand financial services for consumers in North America and Europe. PRA Group companies collaborate with customers to create affordable, realistic debt repayment plans in compliance with consumer protection laws and provide a b...
Phoebe Putney Memorial Hospital Albany, GA, 31707
Job Summary The Help Desk Analyst I is responsible for the coordination and execution of the Information Systems Help Desk and Computer Operation functions. The primary goal of the Help Desk Analyst I is to provide quality frontline support with a high degree of customer satisfaction, technical expertise, and timeliness. All activities will be performed in support of the strategy, vision, and val...
Berkshire Hathaway Energy Company Des Moines, IA, 50301
This is a multi-level posting. Candidates may be considered for any of the posted levels, depending on their level of experience and depth of expertise. The technology resource center analyst provides technical expertise and guidance in supporting end-user problems with desktops, laptops, servers, peripherals, telecommunications, the mainframe, applications and hardware. Primary Job Duties and R...
Robert Half Birmingham, AL
Salary $17.00 to $19.00 per hour Description Bolster your IT experience with this full-time, hands-on, extremely involved contract position, located in Birmingham! One of our clients has an IMMEDIATE need for an Information Systems Analyst for a 6-12 month contract engagement. If your skills position you for this role, we'd love to meet you! For expedient consideration, candidates should email...
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Customer Service Career Tools
Telecommunications Help Desk Analyst
$27,040.00 - $68,640.00
Typical Salary for Telecommunications Help Desk Analyst
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Telecommunications Help Desk Analyst
Analyzes telephone help desk operation to ensure efficient response to customer inquires.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Establishes service by walking callers through new installations and configurations.
Resolves issues by researching documentation; troubleshooting hardware, software, or feature problem; guiding client through corrective steps; escalating problems to second level; tracking status of problems and solutions.
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