Customer Service Jobs - Page 10

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 181 to 200 of 188527
Customer Service Representative – Part time hours (20-25/week) · Work with Market Merchandisers and ensure market database integrity · Answer phones promptly and assist customers on related problems · Assist with varying accounting functions · Assist drivers and warehouse with weekly inventory audits · Coordinate scheduling with service team members · Backup other Customer Service Representa...
The Job Window is looking for an Entry Level Customer Relations Assistant / Entry Level Client Relations Assistant for a rapidly expanding campaign focused on consumer engagement and customer satisfaction. The strong demand for our specialized marketing strategy has created an opportunity for continuous growth both locally and nationally. In order to satisfy our current client base and the future ...
Position Summary The Helper rides on the vehicle and assists a Driver in providing prompt, courteous and complete waste removal services for customers who reside on a designated residential route. The Helper is responsible for safely loading waste and poly carts, as well as carrying bags and containers to the vehicle for disposal. The position assists the Driver in maneuvering his or her vehicle ...
Accountability: This position reports to the Customer Service Manager Duties/Responsibilities: · Respond promptly to all incoming customer inquiries · Apply product and industry knowledge to assist customer with questions and issues · Receive, validate and accurately enter customer purchase orders · Maintain proper records of transactions, sales orders, and cancellations · Maintain customer ...
You don’t have to have a sales background to be successful in this role! In fact, several successful National Income Life Insurance Sales Professionals have come from various different backgrounds. Consider a career change from Customer Service, Real Estate or the Military to name a few. What Are You Worth? Beginning a sales career with National Income Life Insurance Company is your Opportunity ...
You don’t have to have a sales background to be successful in this role! In fact, several successful National Income Life Insurance Sales Professionals have come from various different backgrounds. Consider a career change from Customer Service, Real Estate or the Military to name a few. What Are You Worth? Beginning a sales career with National Income Life Insurance Company is your Opportunity ...
An experiential marketing company is looking for an Account Director (AD) to work in their Fort Lauderdale, FL headquarters. The AD will be accountable for leading a team and overseeing the company’s relationship with their client while strategically maintaining and growing business. As the Account Director, you will be the champion of thought leadership and you will own the client relationship w...
The Tier 1 Support Technician is responsible for providing distinctive customer service experience to PlumChoice customers. In this role the individual is empowered to facilitate customer inquiries at the first point of contact using tools provided. Through effective diagnosing of computer systems the individual will present customers with solutions. Responsibilities: Provide remote technical su...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Customer Service Representative IMMEDIATE OPENINGS! APPLY ONLINE TODAY APPLY IN PERSON (Mon thru Fri, 9am - 7pm AND Sat 9am - 2pm) Address: 5215 Wiley Post Way Salt Lake City, UT 84116 Phone: 801- 656 - 6241 Company Overview: C3 is a global provider of contact center services for corporations who view customer care as a strong component of their growth and brand development strategies. C3 bu...
Background: For over 50 years, our firm has partnered with financial service professionals to implement wealth transfer and wealth protection strategies employing life insurance, long term care insurance and annuity products. Title: Internal Marketing Support Reports to: Supervisor Location: St. Louis, MO Purpose of Position: This person is responsible for supporting the company’s various...
Customer Service Representative · Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. · Duties may include processing complaints, filing supply requests for customers and centers, and tracking customer package requests. · Must pass type test with 30wpm net. · Must complete Windows navigation assessment. CANDIDATE MUST BE...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Accuro is searching for a Products and Services Coordinator (Bilingual) in St Petersburg, FL for our client, one of the most respected energy companies in the country. JOB RESPONSIBILITIES · Responsible for direct phone communication with external customers and internal departments, assuring that customer’s needs are met while exceeding expectations · Resolving inquiries that may include answer...

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