Customer Service Jobs - Page 10

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 181 to 200 of 171981
Description As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient com...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Description: Position Description: In this position you will be part of a reporting and incentive solutions team responsible for designing/developing, programming, maintaining and publishing reports for the purpose of managing customer incentive programs. Position will assist with developing a standard and consistent process for report creation and distribution; role will support overall in...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Description DISH's 11 U.S.-based Customer Service Centers provide 24/7, award-winning service to millions of customers throughout the nation. Customer Service Representatives act as excellent information resources for billing, programming and troubleshooting questions, while Sales agents focus on selling DISH services and building new accounts. Requirements A successful Customer Service Represe...
You're ambitious and confident, ready for a challenge and looking for the right opportunity. You want a career with a company that enables you to achieve your highest potential while rewarding you for your efforts. Ameriprise Auto & Home Insurance is a division of Ameriprise Financial, a FORTUNE 500 ® company, and one of the fastest growing insurance companies in the country. Through our exclusive...
Ajlon Professional is partnering with a medical facility. We are currently recruiting Certified Medical Coders for our new client’s Certified Medical Coder Job in Chicago, IL. Qualified candidates must have three years’ experience in hospital medical coding. Evaluation and Management experience is highly desired. If you are looking for an exciting opportunity with a highly reputable company, this ...
Description: Position Description: In this position you will be part of a reporting and incentive solutions team responsible for designing/developing, programming, maintaining and publishing reports for the purpose of managing customer incentive programs. Position will assist with developing a standard and consistent process for report creation and distribution; role will support overall in...
**Candidates must be bilingual in Mandarin and or Cantonese and English The starting pay will be $29,800 plus 7% shift differential. JOB SUMMARY: Serves as first contact with Claims customers. Takes Notice of Loss for routine claims from policyholders, claimants and others. Utilizes computerized system(s) for information gathering; takes manual loss reports as necessary. Makes claim referral dec...
Job ID EPMPS-10041577 Emerson Company Rosemount Country United States State/Province Minnesota City Chanhassen Publish Start Date Aug 25 2014 Job Level None Specified Job Description To provide technical support for assigned Emerson Process Management products. B/S or B/A in Engineering or Technical with Two (2) years of relevent work experience. Or B/S or B/A in Business degree combined ...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Our healthcare client in the Verona area is in need of a TEMPORARY Front Desk Administrative Assistant job available for their busy medical office. This job is open due to heavy work load, and they need someone with a high level of professionalism. Responsibilities for this job include: • Answering high volume calls and scheduling patient appointments • Verifying patient’s insurance benefits •...
Position Description: Open Positions for Career-Minded People. Be a champion for customer service! Are you ready to start your career with a company that offers growth, challenge and a commitment to excellence? Raymour & Flanigan is a leading furniture retailer in the U.S. and is searching for a career minded customer care associate that can make a difference to the customer shopping experience...
American Personnel has partnered up with a healthcare client in the Watertown/Waltham area and we are in seek of a Bilingual Customer Service Representative. This requires excellent communication skills, knowledge of dental terminology and close attention to detail. This is a temporary-permanent position for the right candidates and is looking to hire immediately. Responsibilities: *Taking inco...
Position Description: Hiring temporary, bi-lingual (Spanish)work-at-home agents to work with Teleflora At Teleflora, we're proud to have been connecting customers with the nation's best florists for more than 70 years. All of our floral arrangements are professionally arranged by a local florist using only the freshest flowers available, and each gift is personally delivered in a vase - in most ...
EOS CCA is a national Accounts Receivable Outsourcing (ARO) company headquartered in Norwell, Massachusetts with regional offices in Rochester(NY), Chicago(IL), Dallas(TX), Denver(CO) and Novato(CA). In total, EOS CCA employs over 1200 employees across North America. Our Dallas regional office is seeking Collections Specialists who are positive, professional, and have a strong work ethic, to join...
American Personnel has partnered up with a Rapidly growing company along the South Shore and we are currently in seek of entry level customer service representatives to provide unparalleled customer satisfaction to customers by answering inbound calls, and directing requests to proper channels. Duties and Responsibilities: Answer inbound calls from customers Communicate issues to internal depar...
Job ID EPMPS-10041461 Emerson Company Rosemount Country United States State/Province Minnesota City Chanhassen Publish Start Date Jul 10 2014 Job Level None Specified Job Description To provide technical support for assigned Emerson Process Management products. Provide technical product support. • Provide intermediate level pre-sale and post sale technical support for designated product ...
Description: Position Description: Health care isn't just changing. It's growing more complex every day. ICD10 replaces ICD9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and health care organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities. Who are we? Optum360. ...
Customer Service Intake Associate CLAIM YOUR FUTURE AS A GREAT PERFORMER! Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is...

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