Customer Service Jobs - Page 3

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
RSS

1000+ Customer Service jobs found on Monster.

Jobs 41 to 60 of 187089
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Play a vital role in the customer banking experience at Chase! As part of JPMorgan Chase, a leading global financial services firm, Chase has over 5,000 locations where our Tellers are the first and most frequent point of contact with our customers. Through face-to-face interactions with customers, you will have the opportunity to provide top-notch customer service by handling financial transacti...
Our client’s rapid expansion has created opportunities for growth and advancement for our entry level Customer Consultant. Our clients develop each consultant into future Customer Relations Managers through their training program. They will then go onto lead and manage their own new offices. We, The Job Window, is looking to connect motivated individuals to work in a fast paced sales and marketin...
Customer Service Manager We are seeking a motivated and experienced customer service supervisor who is enthusiastic, hardworking and capable of overseeing a staff of seven. Our company strives to provide the best customer service possible. We are looking for a like-minded, self-motivated, and confident individual with a passion for excellent customer service. Applicants with an up-beat, friendly,...
Working at Chase means making a real difference every day for your customers, your community and yourself. How? By putting others first, doing what?s right and creating solutions that make lives better. Build your career on our strong foundation and help shape what?s next for you and for us. Chase, a leading provider of diverse financial services worldwide, is actively seeking team members to crea...
Our client’s rapid expansion has created opportunities for growth and advancement for our entry level Customer Consultant. Our clients develop each consultant into future Customer Relations Managers through their training program. They will then go onto lead and manage their own new offices. We, The Job Window, is looking to connect motivated individuals to work in a fast paced sales and marketin...
Company Info: Destination Rewards, a Deluxe Corporation family company, provides revolutionary loyalty and incentive programs to achieve high-level customer engagement and add a powerful value proposition. Job Description: This position works with Destination Rewards, a Deluxe company, providing customer service in a call center environment. Destination Rewards has developed a patented, innovat...
Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...
Our client’s rapid expansion has created opportunities for growth and advancement for our entry level Customer Consultant. Our clients develop each consultant into future Customer Relations Managers through their training program. They will then go onto lead and manage their own new offices. We, The Job Window, is looking to connect motivated individuals to work in a fast paced sales and marketin...
Convenience Products International Customer Service Supervisor Convenience Products manufactures premium-quality spray polyurethane foam insulation, sealants, and adhesives for use in commercial, industrial and residential construction and home improvement. Our products are used by professional contractors and installers. Position Summary: Responsible for all aspects, of exporting to foreign l...
Description: Position Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group, hi Health Innovations we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their hearing loss challenges and their opt...
Description DISH's 11 U.S.-based Customer Service Centers provide award-winning service to millions of customers throughout the nation. Customer and Technical Service representatives act as excellent information resources for billing, programming and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. Requirem...
Customer Service Opportunity Find your ideal customer service job now! Spherion®, a recognized leader in the recruiting and staffing industry, is seeking energetic customer service representatives with a desire work in a fast-paced call center environment for leading businesses in the Redding, CA area. We have a variety of flexible, temp-to-hire and permanent job opportunities available now! Job...
BakeMark is seeking qualified candidates for a Customer Service Representative position at the following distribution location: Seattle, WA Customer Service Representative Summary Job Description: § Download SPS orders into NDS system after review and correction of Edit List. § When necessary, manually enter orders into order entry system. § Review and correct Order File Status Report. § Tran...
Company Confidential COLUMBUS, OH, 43215
CUSTOMER RELATIONS REP START IMMEDIATELY FULL TIME, TRAINING PROVIDED AVERAGE $18-20 avg. per hr. Call 614-388-9264 This listing brought to you by The Columbus Dispatch and www.columbusjobs.com/monster....
Customer Care Specialist Circulation Department The Herald-Tribune is looking for driven and qualified applicants to join our local Customer Service team. This position for a seasonal part-time Customer Care Specialist requires applicants that possess the following qualifications: Strong customer service skills including active listening and dispute resolution Excellent telephone and commun...
About Us Pigeonly is a technology company where we focus on building products to solve real problems for everyday people, mostly for markets and demographics that no one generally wants to touch. Our suite of products and services includes a desktop and mobile application that allows our customers to send printed photos to their loved ones. Our product roadmap includes expanding into and disrupt...
CUSTOMER SERVICE EXPERIENCE WANTED! Retail Customer Service Associate Position Open! If you have great people skills and enjoy working with the public, we want to meet you! The Job Window is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a hig...

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Popular Customer Service Articles

Sample Resume for a Customer Service Representative Article Rating
Do you leave customers smiling? Then check out this sample resume for a customer service rep to see how to make your resume reflect your talents.
Customer Service Resume Tips Article Rating
When it comes to creating a resume that gets results, these tips can help you be your own best customer service provider.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.50.56-317
eTrustLogo