Customer Service Jobs - Page 3

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 41 to 60 of 13924
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 3,100 bright, career-minded individuals across the U.S., Mexico and Canada. At Ulin...
Customer Service Representative Up to $20 per hour, based on experience Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 3,100 bright, career-minded individuals across the U.S., Mexico and Canada. At Ulin...
REPORTS TO: Retail Sales Manager NOTE: This position is located in Chicago, IL and the Sales Rep will cover retail locations in IL, IA and WI. GENERAL PURPOSE: Acts as the interface between the customer and company in a geographic region and is responsible for training and increasing market share with accounts in a geographical district. ESSENTIAL DUTIES AND RESPONSIBILITIES: Interact with Strateg...
Adecco is currently recruiting for Fraud Prevention Specialists to work with one of Austin¿s most influential Technology Companies. Adecco is a leader in recruiting and workforce solutions with more than 900 offices in North America. We offer employment opportunities at any stage in your professional career. Adecco offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary...
Are you ready to continue to make a difference in the educational software industry? Are you savvy with customers? And, are you fascinated with software products? If so, then this job is for you … we want to talk to you! The Product Support Specialist will provide quality product support with a high degree of customer service, in-depth product knowledge, and timeliness.  Up to $17.00 an hour depen...
Regardless of college major or professional experience, nearly 100% of our full-time employees start out in our Management Training Program. This allows everyone to learn our business from the ground up and understand how they play a significant role in seeing it succeed. Once you've completed your initial orientation and training, you'll be assigned to a branch office in your home area and the ha...
Overwiew The CSE is a member of the TTL vertical and will report to VP of TTL, Americas. The CSE is responsible for the overall relationship, satisfaction and growth for assigned accounts; and the CSE is the voice of the customer providing governance over service delivery to ensure optimal performance is achieved. The CSE is further responsible to ensure ongoing strategic planning is performed for...
Are you a Customer Service expert? Do you enjoy problem solving and communicating with others on a daily basis? If you answered yes to the above questions Manpower has the perfect position for you! Our client is currently seeking individuals with excellent customer service skills to fill in-bound call center positions at $13 an hour. Work with an established national company that is respected thro...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and...
Summary of Position: Responsible for day-to-day store operations including and not limited to scheduling, training and supervising employees. Also responsible for store profitability, budget, expense control, inventory levels, shortage control, customer service and safety. Requirements (including and not limited to): Enthusiastic attitude for customer service. Flexibility to accommodate sudden sch...
Minsa Corporation is seeking a motivated, energetic, detail oriented bilingual Customer Service Representative. Duties include: Maintaining contact with Customers and sales staff on a daily basis Ensuring orders that are placed through Customers and sales staff are placed in the system Follow up with Corn Receiving and Warehouse staff to ensure orders have been shipped Checking Customer Service em...
Responsibilities With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon. Here, you’ll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of cust...
Req Number 70048640 Job Title Idea Translator Admin Area Saudi Aramco Affairs Business Line Operations & Business Services AOC Job Category Public Relations King Abdulaziz Centre Position Description The candidate will play a leading role in facilitating creativity based projects. He/she will ensure the unleashing of the keystone project’s participants full potential in turning ideas in to an impa...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and...
Responsibilities About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and...
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