Customer Service Jobs - Page 3

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 41 to 60 of 175207
Ajilon is currently recruiting for a Medical Communication Specialist job in Indianapolis, IN. Previous experience in the health care industry is preferred however candidates with a college degree and two years of customer service experience will also be considered. Candidates will be taking calls from patients and assisting them with scheduling and answering questions related to their medical car...
HR Coordinator Job in South Plainfield, NJ Ajilon Professional Staffing is conducting a highly confidential search for an HR Coordinator Job for a highly recognized International Brand for Women's Fashion/Fragrance/Skin Care... • Labor relations/Union experience/understanding • Perform orientations • Answer employee inquiries • Manage the relationship with a 3rd party for temporary labor need...
We are currently recruiting Certified Medical Coders for our new client’s Certified Medical Coder Job in Chicago, IL. Qualified candidates must have three years’ experience in medical coding. Evaluation and Management experience is highly desired. If you are looking for an exciting opportunity with a highly reputable company, this is the perfect place for you. Responsibilities for Certified Medic...
We are currently looking to recruit an experienced individual to fill our Certified Medical Coder-RHIT job in Chicago, IL. Qualified candidates must have three years’ experience in medical coding. Evaluation and Management experience is highly desired. If you are looking for an exciting opportunity with a highly reputable company, this is the perfect place for you. Responsibilities for Certified ...
Customer Service job in San Diego, CA Ajilon Professional Staffing is working closely with our growing client in the pharmaceutical industry to fill a temporary to direct hire Customer Service job in San Diego, CA. This is a temporary to direct hire opportunity paying $12-$14 per hour, depending on experience. You will have daily interaction with C-Level Executives and VP’s getting great exposure...
We are looking to recruit a dedicated individual for a Medicare and Medicaid Biller and Collector job in Chicago, IL. You must have at least three years’ experience in government billing and collections. You must also be able to work well in a high productivity environment. If you are interested in working for a company that has a great reputation this is the job for you. Responsibilities for the...
Position Description: Customer Care Coordinator - Bilingual Omron Automation and Safety is looking for an energetic and focused Bilingual Customer Care Coordinator in Hoffman Estates, IL for organizing and maintaining customer accounts of Omron customers. The responsibilities of this position include support of internal & external customers through data entry, email & telephone communications. ...
Digital Media Strategist The Digital Media Strategist is a key function in the Planning team in building media plans, sales decks, participate in RFP brainstorms and creating advertising packages to meet Sales and Client KPIs. This individual will identify digital products, recommend the media mix, and provide success metrics to Sales post campaign launch. This role requires a high attention to d...
Family Support Specialist(s) 2 Immediate positions available to identify, recruit and work directly with a designated caseload of students linked with the Erie County Department of Social Services. For a full description visit our website: www.ccwny.org or forward resume with Job #201494 to: Catholic Charities, 741 Delaware Ave, Buffalo, NY 14209. EOE/M/F This job listing brought to you by The Ni...
Company Confidential Enid, OK, 73701
Retail Come Grow With Us! Dollar General is a national discount retailer with over 11,000 stores employing more than 94,000 people. We offer the challenge and growth opportunities you desire. We are seeking an energetic & hands-on team player to fill an important role at our store in the Enid area. We are hiring Store Manager Candidates! If you are looking for a fulfilling career with competitive ...
WE'RE HIRING! Our dealership is offering a $1,000 Employment Bonus for a people-oriented person that can easily multi-task by assisting in greeting our service customers, listen to their description of the problems or service needed, & prepare a computer generated repair order. Applicants must also be very proficient in keyboarding and telephone skills. This is a full-time position that includes a...
RESTAURANT Cashiers & Keno Attendant Full/part time, days and nights. Apply in person Tue-Fri. only. Twin Oaks Restaurant 100 Sabra St, Cranston, R.I. 02910...
About the Company Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 110,000 computerized workstations, with more than 168,000 employees across 230 contact centers in 62 countries and conducts programs in more than 63 different languages and dialects on behalf of major international companies opera...
Career Showcase is a Job Fair Company that specializes in Accounting, Banking, Customer Service, Human Resources, Marketing and Sales recruiting. We partner with many fortune 500 companies to help them find the best talent the market has to offer. Companies come to our job fairs to interview and hire the BEST of the BEST professionals, account executives and managers. Our fairs are open to recent...
Description Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results. Requirements A successful Marketi...
Are you ready to work with some of the most prestigious clients in the Financial Services industry? SS&C Technologies, Inc. is a leader in the delivery of investment and financial management software and leading global provider of on-and-off shore fund administration services to the Hedge Fund and Institutional Financial Services Investment industry. Founded in 1986, SS&C has offices around the wo...
This position is located in our UT, Sandy facility The CMS Customer Service Representative I (CSR) is responsible for delivering general Marketplace information to callers. The CSRs use basic office equipment and technology such as telephones, email, and web browsers to perform their duties. The processes that the CSRs must follow are well defined and documented in standard operating procedures a...
Description The Customer Retention Department is unique in that it has elements of Marketing, Operations, Strategy and Advanced Analytics. The department is highly visible with the Executive Leadership and drives one of the top key metrics for DISH - customer churn rates. Marketing: We create and manage all customer communication touch points to include web, email, print, television commercials ...
This position is located in our UT, Sandy facility The CMS Customer Service Representative I (CSR) is responsible for delivering general Marketplace information to callers. The CSRs use basic office equipment and technology such as telephones, email, and web browsers to perform their duties. The processes that the CSRs must follow are well defined and documented in standard operating procedures a...
Red Spot Interactive provides a software and services platform that connects advertising and small business operations to generate peak ROI performance across the entire business. Red Spot’s success recently earned spot #554 on the Inc. 5000 fastest growing companies list in 2013. Join our rapidly growing team and grow personally and professionally as Red Spot Interactive changes the way local bu...

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