Customer Service Jobs - Page 4

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 61 to 80 of 14025
Healthcare Administrative Assistant job opening in San Francisco, CA One of Ajilon’s top San Francisco clients is seeking a Healthcare Administrative Assistant for an ongoing temporary role. This temporary position can easily be accessed by all forms of public transit. This is a great opportunity to work for a reputable healthcare provider. The ideal candidate for this position will have previous...
We are looking to recruit a motivated individual for a Medicare/Medicaid Medical Biller/Collector job in Chicago, IL. You must have at least three years’ experience in government billing and collections. You must also be able to work well in a high productivity environment. If you are interested in working for a company that has a great reputation this is the job for you. Responsibilities for the...
Ajilon Professional Staffing is hiring for a Customer Service Representative for a contract position in the Tacoma Area. This is an excellent opportunity for someone with a minimum of 1 year of customer service experience, ideally in a call center environment. One of the primary responsibilities will be providing the first line of customer care and will handle a variety of customer service calls a...
Discharge Specialist job opening in San Francisco, CA One of Ajilon’s top San Francisco clients is seeking a full-time Discharge Specialist for a temporary role at a large medical center. This temporary position offers quick and easy accessibility by public transportation and the opportunity to work in an exciting, engaging environment. The ideal candidate for the Discharge Specialist position wil...
Title: Tempe, Mesa, Chandler, Gilbert, AZ Medical Collections / Billing Jobs Open House! Summary: We are having a Medical Collections / Billing OPEN HOUSE July 28th for openings in Tempe, Mesa, Chandler and Gilbert, AZ! Interested applicants are welcome to come by our office between 9am – 1pm. Our address is 1201 S. Alma School Rd Suite 16-250, Mesa, AZ 85210. PLEASE park in the Visitor parking ne...
Title: Customer Service Representative jobs in Tempe, AZ Summary: Brand new job opportunity for a Customer Service Representative in Tempe, AZ. The opening is supporting the company's customer base with inbound calls, assisting customers with information requests, data entry of customer information into company database, as well as email correspondence to follow up with resolutions. This position...
Title: Technical Support job in Tempe, AZ Summary: New job opening for Technical Support in Tempe, AZ. This position is supporting commercial customers with software support and technical troubleshooting of the company’s product. This is an unscripted call and requires immense amounts of technical problem solving and customer service focus. Qualified candidates will have experience trouble shootin...
Healthcare Staffing Manager in Chicago, IL Our client, a healthcare company, is looking to fill an internal role as a Healthcare Staffing Manager in Chicago, IL. This company is young and growing, incredible work life balance, close team with great energy, flexible start and stop time. The ideal candidate will have a minimum of three years of staffing or recruitment experience. This person will be...
Customer Service Representative Job in Oceanside, CA Ajilon Professional Staffing is looking to fill a temporary to direct hire Customer Service Representative job in Oceanside, CA. This is a temporary to direct hire opportunity with our client paying between $14-$15/hr. You will be responsible for handling all customer inquiries, orders, and shipping questions in an extremely fast-paced environme...
Medical Billing Specialist Job in Tinley Park, IL We have recently partnered with a Medical Business Office in the Tinley Park area that is seeking a Medical Billing Specialist! This is an excellent opportunity to join a growing practice! If you have at least 2 plus years medical billing experience (specialty based) in either Surgical, Orthopedics, OB/GYN, Opthalmology, ENT or Internal Medicine, w...
Customer Service Jobs in San Diego County, CA Ajilon Professional Staffing is seeking multiple Customer Service Representatives to fill Temporary jobs in San Diego County, CA. A reputable healthcare network is looking to immediately fill customer service positions. Candidates will be responsible for customer service, verifying insurance, providing reception and check-in services and scheduling dut...
Ajilon is now hiring for a temporary Grant Support Specialist job located in Seattle, WA. This position is mostly responsible for specific departmental projects as the need arises such as the issuing and monitoring of the growing subcontracting activity as part of the Grants and Contracts Administration Team. Duties for the Temporary Grant Support Specialist job include: • Preparing subcontract ag...
CPC Medical Coding Specialist Job in Oak Park, IL We have partnered with a large Ambulatory Care Center in Oak Park that is seeking to fill a Medical Coding position. This is an excellent opportunity to join a Healthcare Facility that is experiencing immediate growth! Great Pay and benefits for this direct hire opportunity! Job Responsibilities: Uses ICD9, CPT4 and/or HCPCS coding systems to selec...
Title: Medical Claims Job in Clifton, OH Summary: We have a job opening for a Medical Claims Professional in Clifton, OH. This position will be responsible for processing claims. The Medical Claims Professional job duties and responsibilities include: • Perform routine and complex processing of medical claims • Strong knowledge of ICD-9/10 Codes • Knowledge of Medicare/Medicaid • Ensure claims are...
Ajilon is hiring for a Medical Receptionist for a well-known medical facility located in Seattle WA. This is a fantastic opportunity for someone with a minimum of three years of experience with Medical Reception. The primary responsibilities will be to act as a mediator between the doctor and patients, and to manage data regarding patient information. The Medical Reception job duties include: • Op...
We are looking to a recruit a dedicated individual to fill a Self Pay Medical Collections Specialist job in North Chicago, IL. You must have at least two to three years’ experience in self pay Collections. You must also be able to work well in a high productivity environment. If you are interested in working for a company that has a great reputation, this is the job for you. Responsibilities for t...
Administrative Support Manager in Chicago, IL Our client, a multinational financial institute, is looking to fill an Administrative Support Manager position in Chicago, IL. This company offers professional growth opportunities, generous benefits package with several plans to choose from and over four weeks of paid time off. This individual will supervise and lead a team of 15 administrative suppor...
Ajilon is recruiting for a Medical Billing and Follow Up job in Muncie, IN. The ideal candidate will have 2-5 years of previous medical collections and follow up experience in a medical setting. Located in a busy billing office in Muncie, this position will be responsible for commercial and government insurance collection as well as working edits and no response claims. Qualifications -2-5 years o...
Title: Insurance Verifications Specialist job in Mesa, AZ Summary: Mesa, AZ company looking to add an additional Insurance Verifications Specialist to their team! This opening is verifying patient’s insurance prior to medical services and in a high volume setting. The usual daily work load consists of insurance verifications for 60+ patients via phone and online web portals. The Insurance Verifica...
We have a contract International Human Resources Generalist job opportunity in Evanston, IL. Candidates MUST have at least three years of HR experience, specifically on an international basis. In this role, you will be responsible for coordinating with US Immigration, maintaining employee personnel files, and dealing with employee relations. You will be required to have solid understating of inter...
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