Customer Service Jobs - Page 5

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 81 to 100 of 14792
Title: Customer Service Job in West Chester, OH. Summary: We have a job opening for a Customer Service Professional in West Chester, OH. This position will be responsible for answering consumer inquires, customer resolution and pricing. The Customer Service job duties and responsibilities include: • Answers incoming calls- customer service calls and requests • Identify and escalate unresolved issu...
Healthcare Administrative Assistant job opening in San Francisco, CA One of Ajilon’s top San Francisco clients is seeking a Healthcare Administrative Assistant for an ongoing temporary role. This temporary position can easily be accessed by all forms of public transit. This is a great opportunity to work for a reputable healthcare provider. The ideal candidate for this position will have previous...
We are looking to recruit a motivated individual for a Medicare/Medicaid Medical Biller/Collector job in Chicago, IL. You must have at least three years’ experience in government billing and collections. You must also be able to work well in a high productivity environment. If you are interested in working for a company that has a great reputation this is the job for you. Responsibilities for the...
Ajilon Professional Staffing is hiring for a Customer Service Representative for a contract position in the Tacoma Area. This is an excellent opportunity for someone with a minimum of 1 year of customer service experience, ideally in a call center environment. One of the primary responsibilities will be providing the first line of customer care and will handle a variety of customer service calls a...
Discharge Specialist job opening in San Francisco, CA One of Ajilon’s top San Francisco clients is seeking a full-time Discharge Specialist for a temporary role at a large medical center. This temporary position offers quick and easy accessibility by public transportation and the opportunity to work in an exciting, engaging environment. The ideal candidate for the Discharge Specialist position wil...
Customer Service Representative for the Underwriting Department needed for Great Company in Western Suffolk County! RESPONSIBILITIES: Qualified candidate will be answering questions concerning a policy status or billing error. Will be analyzing applications and screen applicants based on certain criteria. Will also be ensuring that policy transactions such as renewals or quotes are issued and chan...
Title: Technical Support job in Tempe, AZ Summary: New job opening for Technical Support in Tempe, AZ. This position is supporting commercial customers with software support and technical troubleshooting of the company’s product. This is an unscripted call and requires immense amounts of technical problem solving and customer service focus. Qualified candidates will have experience trouble shootin...
Healthcare Staffing Manager in Chicago, IL Our client, a healthcare company, is looking to fill an internal role as a Healthcare Staffing Manager in Chicago, IL. This company is young and growing, incredible work life balance, close team with great energy, flexible start and stop time. The ideal candidate will have a minimum of three years of staffing or recruitment experience. This person will be...
Customer Service Representative Job in Oceanside, CA Ajilon Professional Staffing is looking to fill a temporary to direct hire Customer Service Representative job in Oceanside, CA. This is a temporary to direct hire opportunity with our client paying between $14-$15/hr. You will be responsible for handling all customer inquiries, orders, and shipping questions in an extremely fast-paced environme...
Bilingual Customer Service Representative –CSR- Call Center Representative Job in Phoenix, AZ The Customer Service Representative Duties and Responsibilities include: A local leading organization is currently seeking an entry level Bilingual Customer Service Representatives in Phoenix, AZ for a temporary to hire position. Customer service representatives will handle inbound phone calls dealing wit...
Ajilon Healthcare Professional Staffing is looking to fill contract positions for Patient Registration Jobs in the St. Louis, MO. Candidates must have a minimum of 2-3 years of experience in patient registration. The Patient Registration Job Responsibilities are: • Handle inquires and patient intake • Ensure all papers are properly filled out and input into system • Enter and verify patient demogr...
We are looking to fill a Patient Access Call Center Representative job in Chicago, IL. You must have three years of experience in this role and have supported a high volume centralized medical call center. Also, you must be able to multitask, take direction, and be able to work at an acceptable speed. If you are interested in a position with a reputable organization, then this is the opportunity f...
Customer Service Representative Job in Phoenix, AZ A fantastic organization in Phoenix is looking to hire several outstanding customer service representatives. They are looking for motivated and outgoing individuals with at least one year of customer service experience. In this role the representative would be taking incoming calls from clients who have broken utilities. Once the problem is identi...
We are currently looking to fill a temporary Customer Service Billing Representative job opportunity for an exciting East Bay company located in the Pleasanton area. Candidates should have three or more years of experience in billing and collections in a call center environment. The Customer Service Billing Representative will be responsible for handling incoming phone calls, emails, and ticket in...
Title: Tempe, AZ Customer Service Representative job Summary: Brand new job opportunity for a Customer Service Representative in Tempe, AZ. The opening is supporting the company's customer base with inbound calls, assisting customers with information requests, data entry of customer information into company database, as well as email correspondence to follow up with resolutions. This position is h...
Ajilon is hiring for a part-time, Evening Loan Counselor for a local company located in downtown Seattle WA. This is an excellent opportunity for someone with a minimum of four years of experience working in customer service in a banking setting. The primary responsibility will be consulting with bowers to resolve delinquent loans. In addition you will be responsible for reporting on the status of...
Medicaid Billing Consultant Job in Chicago, IL Our Chicago Client is seeking a Medicaid Billing Consultant to assist the billing team with the new government(Medicaid) process. This is an excellent opportunity to come in and work closely with the team on a new Medicaid Billing processes. Job Responsibilities: The Medicaid Billing Consultant will assist and advise current staff on the Medicaid Proc...
Ajilon is now hiring for a temporary Grant Support Specialist job located in Seattle, WA. This position is mostly responsible for specific departmental projects as the need arises such as the issuing and monitoring of the growing subcontracting activity as part of the Grants and Contracts Administration Team. Duties for the Temporary Grant Support Specialist job include: • Preparing subcontract ag...
CPC Medical Coding Specialist Job in Oak Park, IL We have partnered with a large Ambulatory Care Center in Oak Park that is seeking to fill a Medical Coding position. This is an excellent opportunity to join a Healthcare Facility that is experiencing immediate growth! Great Pay and benefits for this direct hire opportunity! Job Responsibilities: Uses ICD9, CPT4 and/or HCPCS coding systems to selec...
Ajilon is hiring for a Medical Receptionist for a well-known medical facility located in Seattle WA. This is a fantastic opportunity for someone with a minimum of three years of experience with Medical Reception. The primary responsibilities will be to act as a mediator between the doctor and patients, and to manage data regarding patient information. The Medical Reception job duties include: • Op...
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