Customer Service Jobs - Page 5

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 81 to 100 of 188449
Career Showcase is a Job Fair Company that specializes in Customer Service, Marketing, Sales, Retail, Financial Services and many others. We partner with many fortune 500 companies to help them find the best talent the market has to offer. Companies come to our fairs to interview and hire the BEST of the BEST professionals, account executives and managers. Our fairs are open to recent college gra...
Adecco, the global leader in workforce solutions, is currently assisting eBay Enterprise in their search to fill multiple Work From Home - Customer Service jobs near Minneapolis, MN. As a Customer Service Representative you will be assisting customers with varying levels of questions, inquiries, or requests. You will be able to work at home after attending a two week training class in Minneapolis,...
Adecco is assisting a local company in Westerville source for a temporary to permanent call center opening. If you meet the qualifications below, please contact ***** with your resume and if you have any additional questions contact the Polaris office (5885) at 614-586-0490. Description: If you have a passion for customer service, ability to work a flexible shift, and are ...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
CUSTOMER SERVICE & APPOINTMENT COORDINATORS Adecco is currently assisting a local client in their search for driven Appointment Coordinators. This company excels in providing a FUN, FAST PACED environment to demonstrate your skills and have potential for ADVANCEMENT within a high-growth company. Best candidates will be hardworking, BONUS driven Customer Service Appointment Coordinators. Bonuses a...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Our client in San Francisco is looking for 8 Pharmacy Techs for a 5-6 month contract, possibly contract to hire. If you are interested, please apply today!!! Our client is looking to move quickly. Pharmacy Services Operations Associate Provides efficient and accurate responses to external customers (physicians, office staff, pharmacy providers, members and brokers) and internal team members. Res...
Are you experienced in sales, marketing and/or high-volume recruiting and networking? Are you innovative and able to build strong relationships? Afni is looking for someone experienced in talent acquisition recruitment to develop and execute highly effective, result-driven strategies to recruit and select qualified and diverse candidates to meet business needs in a high-volume recruiting call cen...
If you are an insurance professional who wants to make an impact and reap the benefits as you grow your career, Lamb Financial Group provides a unique opportunity! We are a rapidly expanding insurance agency specializing in human service organizations, and currently have an excellent opportunity for a Commercial Lines Associate Account Manager to join our regional office in Conshohocken, PA. We b...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Adecco is assisting a local client in their search to fill Bilingual - Call Center Representative - Customer Service jobs in Columbus, IN. This is a long-term temporary to hire opportunity. As a Customer Service Representative will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. If you meet the qualifications...
Adecco is currently assisting eBay Enterprise in their search to fill multiple Call Center Representative jobs in Brunswick, GA. These are long term seasonal opportunities. You will be assisting customers with varying levels of questions, inquiries, or requests. Previous call center experience is a plus but not required. Apply Now if you meet the qualifications listed below! Please contact the Bru...
Corporate Overview: Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organizations in more than 100 countries — including more than half of the Fortune 1000® — use Kronos to control labor costs, minimize compliance risk, and improve workforce productivity. Kronos customers include enterprises large and small across diverse industries worl...
Corporate Overview: Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organizations in more than 100 countries — including more than half of the Fortune 1000® — use Kronos to control labor costs, minimize compliance risk, and improve workforce productivity. Kronos customers include enterprises large and small across diverse industries worl...
Adecco is currently assisting eBay Enterprise recruiting for Call Center Representative - Customer Service jobs in Eau Claire, WI. These are long term seasonal opportunities. As a Customer Service Representative you will be receiving inbound calls and assisting customers with varying levels of questions, inquiries, or requests. Previous call center experience is a plus but not required. Apply Now ...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
Are you seeking a fun and competitive environment? Do you enjoy helping people get the most out of their natural talents? At Afni, our call / contact center Operations teams put talent to work. We are problem solvers who work close to the action and make a difference every day. If you are a highly driven professional who is able to identify needs, speak up, and make changes, then you will love bei...
Customer Support Specialist - Location: Fillmore, CA Utilizes customer service, professionalism and self direction to assist our customers....
Adecco is currently assisting a local client in their search to fill a Customer Service Representative job in Columbus, IN! This is a temporary-to-hire opportunity. As a Customer Service Representative you will be responsible for monitoring shipments of open orders based on the customer requested ship date. Apply Now if you meet the qualifications listed below! Responsibilities for this Customer ...
Hello Job Seeker, We are currently helping our investment bank client find an Reconciliation Analyst for their team. This is a full time 6 month contract. 8am-5pm Mon-Fri. This is a great opportunity for those looking to make a change or even for recent graduates looking for corporate enterprise experience in the investment banking industry. Day to Day: The Reconciliation Service Group provides...

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