Customer Service Jobs - Page 6

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 101 to 120 of 166877
The Collector is part of an enthusiastic and motivated team of collections professionals that helps us service and retain customers. Using our customer-service oriented approach, you will be working with our Cash Store customers who are past-due on their short-term consumer loans. KEY RESPONSIBILITIES Make outbound phone calls to set up effective and immediate payment arrangements that resolve t...
This is a temp to perm position. MUST BE ABLE TO START IMMEDIATELY, within days. If you have to give 2 weeks notice to your current employer, this will not work as this is an immediate start. Ideal applicant will have experience in order processing with some sort of company product: manufacturing, distribution, ecommerce, retail experience or similar. Must have excellent data entry skills. Serves...
Ajilon is currently recruiting for a Medical Communications Specialist job in Muncie, IN. Previous experience in the health care industry is preferred however candidates with a college degree and two years of customer service experience will also be considered. Candidates will be taking and receiving calls from uninsured patients and evaluating if they qualify for financial assistance. Requiremen...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
BASIC FUNCTION: Position is responsible for transporting patients and their belongings, hospital equipment, laboratory specimens, expired patient and medical charts to designated areas throughout the hospital campus as needed. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served. Must demonstrate knowledge of the principles of growth and dev...
BASIC FUNCTION: Position responsible for performing direct and indirect patient care as outlined in the Skills Inventory, under the direct or indirect supervision of a Physician. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served. Must demonstrate knowledge of the principles of growth and development as it relates to the different life cyc...
EOS CCA is a national Accounts Receivable Outsourcing (ARO) company headquartered in Norwell, Massachusetts with regional offices in Rochester(NY), Chicago(IL), Dallas(TX), Denver(CO) and Novato(CA). In total, EOS CCA employs over 1200 employees across North America. EOS CCA is a division of the EOS Group, one of Europe's largest ARO companies with over 40 subsidiaries, 4,000 employees and an ope...
EOS CCA is a national Accounts Receivable Outsourcing (ARO) company headquartered in Norwell, Massachusetts with regional offices in Rochester (NY), Chicago (IL), Dallas (TX), Denver (CO) and Novato (CA). In total, EOS CCA employs over 1200 employees across North America. EOS CCA is a division of the EOS Group, one of Europe's largest ARO companies with over 40 subsidiaries, 4,000 employees and a...
Ajilon is currently recruiting for a Medical AR Follow Up job in Martinsville, IN. This opportunity requires two to five years of previous experience in medical AR following in a physician office setting. In this role you will be reaching out to patients and physicians to resolve outstanding medical claims. You will also be communicating both over the phone and via email with customers. Requireme...
Service Center Representative CLAIM YOUR FUTURE AS A GREAT PERFORMER! Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the...
Ajilon is recruiting for a Medical Insurance Verification Specialist job in Muncie, IN. The ideal candidate will have 2-5 years of previous experience in insurance verification or medical front office. Located in a busy billing office in Muncie, this position will be responsible for verifying insurance as well as following up on outstanding medical bills. Requirements of the Medical Insurance Ver...
EOS CCA is a national Accounts Receivable Outsourcing (ARO) company headquartered in Norwell, Massachusetts with regional offices in Rochester(NY), Chicago, Dallas, Denver and Novato(CA). In addition, EOS CCA has an operational presence in Canada via our sister organization, EOS NCN, with offices in Montreal, Toronto, Edmonton, Calgary and Vancouver. In total, EOS CCA employs over 1,125 employees ...
Join the Leader in the Home Healthcare Industry! Let us be Your Road to Success Rotech Healthcare Inc. is seeking a dedicated Customer Service Representative who wants to be part of a company that makes a difference in patients' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable me...
WELL ESTABLISHED, INDUSTRY LEADER SERVICE BUSINESS HAS STORE FRONT OPENING FOR SALES-ORIENTED INDIVIDUAL WITH CUSTOMER FRIENDLY PERSONALITY MEET AND GREET CUSTOMERS, PROCESS ORDERS, SUGGEST ADD-ON SALES COMPETITIVE PAY + BONUSES EXCELLENT HOURS OPPORTUNITY FOR ADVANCEMENT REQUIREMENTS Must be customer focused & driven. Must Have Excellent Sales Ability Excellent Communication Skills Req...
MUST HOLD A CURRENT PROPERTY AND CASUALTY LICENSE TO QUALIFY Provides field service to designated accounts in support of agent activities and maintains high service standards. Secures and submits required renewal underwriting information. Processes change requests for auto ID cards, change confirmations and customer requested cancellations. Actively solicits increases in coverage or rounding ...
Looking to utilize your customer service skills in a professional atmosphere? ABR Employment Services has a great opportunity for a full time, try-before-hire Medical Scheduling and Customer Service position! Are you looking to utilize your customer service and administrative skills? Not feeling fulfilled in your current position? Do you have two years of customer service experience? ABR Emplo...
Alamo Respiratory Services/ Texas Home Medical, Inc.​ is an independently owned and operated company dedicated to providing the best home medical and respiratory services available.​ We are committed to providing equipment that meets the standards of our industry, while providing patient services based on our respect of our individual patient’s rights.​ Our commitment to quality healthcare begins...
Position Scope: The Director of Service works together with executive management to define the services strategy. They are responsible for developing the tactics as well as planning and managing the execution of the objectives necessary to achieve the strategic goals. They are responsible for customer satisfaction and ensuring service is delivered within the established Service Level Agreements. ...
Your responsibilities will be servicing small to midsize retail, real-estate and hotel clients. The policies range from f 5k to 75k . At this agency the employee comes first. This position offers an open door policy and excellent training. You will be processing, pricing and other service needs of the clients. Excellent communication skills are a must. Your should have recent commercial lines e...
Purpose of Position Assist consumer and business level customers with troubleshooting and technical support of their cellular telephone, and warranty related services. About the Company Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 110,000 computerized workstations, with more than 149,000 em...

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