Customer Service Jobs - Page 6

Customer Service Employment Information

Customer Service Industry Overview

Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market

Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it?s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries

Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.

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1000+ Customer Service jobs found on Monster.

Jobs 101 to 120 of 171101
We are looking to recruit an experienced individual to fill a Medicare Hospital Collector job in Chicago, IL. You must have at least three years’ experience in Medicare collections. You must also be able to work well in a high productivity environment. If you are interested in working for a company that has a great reputation this is the job for you. Responsibilities for the Medicare Hospital Col...
A temp-to-hire Insurance Follow-up job in Brecksville, OH is currently being recruited by Ajilon Professional Staffing. The ideal candidate will have at least one year of experience working in the healthcare field. You will be working with commercial payors, with about 50% of the time on the phone and 50% online research. Responsibilities of the Insurance Follow-Up job are: - Work with commercia...
Ajlion Professional is partnering with a major hospital. We are currently recruiting Certified Medical Coders for our new client’s Certified Medical Coder Job in Chicago, IL. Qualified candidates must have three years’ experience in medical coding. Evaluation and Management experience is highly desired. If you are looking for an exciting opportunity with a highly reputable company, this is the per...
We are currently recruiting for an exceptional Financial Human Resources Specialist in the northshore area of Chicago. This is an exciting and unique opportunity to utilize people skills combined with analytical skills. In order to be considered for this role, you must have at least 5 years of experience in a similar setting, and must possess a Bachelor's Degree in Business, Human Resources or Fin...
Medicare Collector Job, Lombard, IL. A growing billing practice in Lombard, IL. has an immediate need to fill two Medicare Collector jobs. Our client requires a minimum of two years’ experience doing billing/collection for orthopedics, physical therapy or durable medical equipment and is conducting interviews right away! Our client offers a great work environment, opportunity for growth and compe...
We are looking to recruit an experienced individual to fill a Manager of Health Insurance Operations job in downtown Chicago, IL. You must have a Bachelor’s Degree in Business Administration and five to seven years of experience working in the health insurance industry. Also, you must have at least three years of successful management experience and be bilingual in English/Spanish. If you are inte...
Human Resources Generalist Job in Overland Park, KS Contract-to-Hire Ajilon Staffing is searching to hire a Human Resources Generalist to add to their company which is consistently growing. This company is based in Overland Park, KS and we are looking to hire someone that has at least 3 years of General Human Resources experience. If you are looking to work with a company that has an excellent re...
We have a contract Human Resources Administrative Assistant job opportunity in Buffalo Grove, IL. Candidates MUST have at least one year of HR Administrative experience. In this role, you will be responsible for supporting internal employees going out on extended leave of absence, posting positions to the job boards, and reviewing resumes. You will be required to have solid proficiency in Microsof...
Accounting Principals has partnered with a fast growing medical company in need of customer service representatives in the Oklahoma City, OK area. The customer service representative position requires a bachelor’s degree as well as excellent written and oral communication skills. This company provides an excellent opportunity for growth within the company as well as exceptional benefits after conv...
We have a contract-hire Recruiting Assistant job opportunity in Buffalo Grove, IL. Candidates MUST have at least one year of HR Administrative experience. In this role, you will be responsible for posting to job boards, reaching out and scheduling interviews for potential candidates, submitting candidates to open positions, and completing references. This organization offers a smaller team-environ...
Medical Claims Examiner in Indianapolis, IN Ajilon is currently recruiting for an experienced Medical Claims Examiner job in Indianapolis, IN. Three to five years of previous medical claims adjudicating experience is required for this position. Previous experience in third party claims is preferred. This position will be processing a high volume of claims as well as researching issues and documen...
We are currently recruiting Certified Evaluation and Management Medical Coders to fill our Medical Coding job in Chicago, IL. Qualified candidates must have three years’ experience in medical coding. Evaluation and Management experience is a MUST. If you are looking for an exciting opportunity with a highly reputable company, this is the perfect place for you. Responsibilities for Certified Evalu...
Position Description: Pharmacy OneSource, a key business within Wolters Kluwer Health, is a leading provider in the hospital pharmacy market and helps health-systems and health care professionals improve patient outcomes and prevent harm with our Software as a service (SaaS) solutions. Pharmacy OneSource was recently named one of the best places to work in Washington and one of the fastest growin...
Position Description: Wolters Kluwer Health, Clinical Drug Information (CDI) Lexicomp is part of Wolters Kluwer Health, CDI, a leading provider of information, business intelligence and point-of-care solutions for the healthcare industry. Wolters Kluwer Health is part of Wolters Kluwer, a market-leading global information services company with 2011 annual revenues of €3.4 billion ($4.7 billion...
Position Description: Wolters Kluwer Health, Clinical Solutions Wolters Kluwer Health's Clinical Solutions business unit delivers clinical decision support disease information, drug information, patient surveillance, disease management, clinical terminology management and intuitive documentation and coding solutions to the global point of care market. Our 24 x 7 online medical content and softwa...
Position Description: Wolters Kluwer Corporate Legal Services (CLS) operates a distinctive, global portfolio of market-leading legal services companies, including CT Corporation, NRAI, BizFilings, CT Lien, Corsearch, and TyMetrix. It serves 70% of the Fortune 500, 90% of the AmLaw 100, 80% of the 100 largest U.S. banks and hundreds of thousands of small business owners. As pioneers of the legal c...
TruGreen® is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed to providing personalized att...
TruGreen® is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed to providing personalized att...
TruGreen® is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed to providing personalized att...
To learn more, contact Stacie at 352 433 6419 If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINES...

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