Customer Service Jobs - Page 6

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 101 to 120 of 12513
Our client is currently hiring for a direct hire Customer Service Representative Job in Chicago, IL. You must have a minimum of three years experience in a customer service role with data and order entry experience. Manufacturing experience is preferred. You must have advanced Microsoft office skills with great attention to detail. This is a direct hire opportunity. Experience with an ERP system i...
Ajilon Professional Staffing is looking for Customer Services Representatives for a manufacturing company in Chanhassen, MN. Our client is looking to fill a couple new positions for their call enter team. Responsibilities: This position is temp to hire • Duties: 50% phone support and other 50% is order entry. • Attention to detail is critical as they ship products around the world. • Typical worki...
Accounting Principals has several temporary Customer Service Specialist jobs available in Albuquerque, NM! To qualify, you must have at least one year of experience and be available to start immediately. If you’re looking to hone your people skills or work with a one of a kind healthcare facility, then this is the perfect fit! Depending on experience, the pay is between $11.00 and $11.50 per hour....
Medicare DME Biller/Collector Job in Lisle, IL We are looking to fill a Medicare DME Biller/Collector Job in Lisle, IL. You must have three years of experience in this role and have knowledge of Durable Medical Equipment appeal process. This is an exciting opportunity that will allow you to work on claims that are denied or rejected and resubmit them for payment. This is a temp-to-hire opportunity...
Exciting Bilingual Customer Service Representative job with a company experiencing awesome growth in Littleton, CO. Ideal candidate would read and write in both English and Spanish and have over 3 years of customer service experience. This role will include taking inbound orders and questions from existing clients and require exceptional attention to detail when placing orders. Responsibilities fo...
Medical Self Pay Collector Job in Chicago, IL We are looking to fill a Medical Self Pay Collector job in Chicago, IL. You must have two to three years of experience in this role and have knowledge supporting the financial services department. This is an exciting opportunity in a busy woman's health facility. Medical Self Pay Collector job responsibilities include: -Understands and adheres to all p...
Title: Bilingual Customer Service Summary: We have a job opening for a Bilingual Customer Service Professional in West Chester, OH. This position will be responsible for answering consumer inquires, customer resolution and pricing. The Bilingual Customer Service job duties and responsibilities include: • Answers incoming calls- customer service calls and requests • Identify and escalate unresolved...
Account Manager job in Coral Springs, FL The Account Manager is the first point of contact to clients and is responsible for a variety off tasks including order processing, forecasting, pricing updates and project management. Duties: * Manage communication with large customers about operations, ordering and customer service. * Provide sales quotes * Communicate new pricing with clients * Generate...
Title: Customer Service job in Harrison, OH. Summary: We have a job opening for a Customer Service Professional in Harrison, OH. This position will be responsible for answering consumer inquires, customer resolution and pricing. The Customer Service job duties and responsibilities include: • Answers incoming calls-technical, warranty and all other customer service calls and requests • Communicate...
Medical Collections Specialist Job in Evanston, IL We are working with a multi-office Medical Specialty Group that is seeking a Medical Collections Specialist to join their team! This is a great opportunity for someone that has worked in Medical Collections and or Billing for a specialty practice! Excellent location and a great environment! Job Responsibilities include the following: -Following up...
Position Description: Do you have excellent customer service skills and a passion for helping others? Would you like to start a new career and not just a new job? We offer company paid training where you’ll learn new skills such as confirming insurance coverage and conducting initial investigations of new, incoming loss reports. This is an excellent opportunity to enter the insurance claims fiel...
If you are searching for an Investment/Financial Advisor job in greater St. Louis, Missouri, then read on, this may be just for you! If you have a minimum four years’ experience in a client-focused role, and hold Series 7 & 65 licenses, then you may be the perfect candidate! Add your ability to be a “hunter” and your drive to bring in new business, and we definitely want to speak with you. You wil...
Ajilon is now hiring for a Data Entry job for a reputable consulting company in downtown Seattle, WA. This position will require the ability to accurately input and verify alpha and numeric data from a variety of sources into a computer database. This opportunity is a 4 month contract job and offers a foot in the door with a stable, forward thinking company that appreciates employee contributions....
We have a Customer Service Representative Job available in Skokie, IL courtesy of Ajilon Professional Staffing. To be considered for this role you will need at least two years of Customer Service experience and must have strong communication and multi-tasking skills. In this role you will be handling and resolving any customer issues and/or complaints. Anyone considered for this role must be knowl...
Ajilon is looking for Payment Posters for contract and contract-to- hire positions in the Chesterfield, MO area right now! Candidates must have at least 2 years of experience of payment posting in a healthcare environment. If this sounds like you, please continue to read below: Responsibilities may include: • Posting Payments (hospitals or Physicians) • Handling denials/rejections/appeals • Handli...
This is a great Medical Collections Job available with Ajilon Professional Staffing in the South County area in St. Louis, MO right now! We are seeking individuals with at least three years of experience with medical collections in a small to medium size company. If this sounds like you please read further! This company provides great training opportunities as well as invaluable job experience. Th...
Patient Access Representative Job in Chicago, IL We are currently looking to fill a Patient Access Representative Job for a Chicago hospital. You must have three years of experience in this role and have strong communication and customer service skills. Candidates will be moving about the facility greeting and servicing patients. The client prefers individuals with pleasant and upbeat personalitie...
Our Fortune 500 client is seeking highly motivated operations candidates to fill a temporary to hire position immediately. They have a number of openings and are seeking talented individuals with the potential to be promoted in the next year. Starting duties include data entry, appointment setting and customer service. This role is critical to the team and is a great, high exposure position. Our c...
Title: Export Customer Service Job in West Chester, OH. Summary: We have a job opening for an Export Customer Service Professional in West Chester, OH. This position will be responsible for carrying out all customer service activities such as responding to inquiries, processing orders, and handling complaints in a prompt courteous and effective manner. The Export Customer Service job duties and re...
Title: Bilingual Customer Service Job in Sharonville, OH. Summary: We have a job opening for a Bilingual Customer Service Professional in Sharonville, OH. This position will be responsible for answering consumer inquires, customer resolution and pricing. The Customer Service job duties and responsibilities include: • Answers incoming calls- customer service calls and requests • Identify and escala...
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Answers for Customer Service Jobs

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