Customer Service Jobs - Page 7

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 121 to 140 of 12567
Valley Events is the leading Event Promotions Firm in Nashville, TN. Our focus on customer service is unparalleled! 

Our goals are simple; every consumer must benefit from our promotions, every client must benefit from our services and every representative must benefit from our training and team spirit.

Our challenge: We are continuously expanding our client base as well as the number of territo...
Valley Events, Inc. is a privately held marketing firm, specializing in Retail Promotions throughout Tennessee. We are planning to expand into 2 additional locations next year. We work with clients from leading industries across the country with a strong focus in the promotional retail event industry! We have an internal training program where we are looking to create our next generation of branch...
Hello, My name is Kyle and I am a Corporate Recruiter for The Fountain Group. We are a national staffing firm and are currently seeking a Customer Support Specialist. This position is located in Tampa, FL. Details for the positions are as follows: Job Description: This is an integral position that requires strong organizational skills and being the point of contact for all of our contractors. The...
Tulsa's leading local event-based direct marketing company hosts multiple promotional events for top client brands to implement top marketing strategies and increase consumer brand awareness. The company is looking to staff upcoming events with up to 5 new representatives looking to start full-time entry-level positions with the opportunity to receive paid training in skills such as marketing, pro...
. Superior Group is looking for a Corporate Sales Coordinator to work with our client in San Diego, CA. This person: Provides individually customized administrative support to assigned sales representatives and to Sales Admin Supervisor to assist in the operations of the business and to ensure sales force is able to concentrate primarily on generating sales. Acts as alternative point of contact wh...
Send Resume to ***** Our client is currently seeking a Customer Service Representative This is a 3 month Contract position, with a possibility to extend Our client is a leading provider of financial services, with operations in 29 countries and more than 29,000 employees worldwide. They have more than $2.4 trillion in lendable assets, and are the number 1 provider of US mutual fund cu...
Customer Service Representative for High-Growth Industry Leader Job Label:AZ Parts - CSR-2 For the customer service professional looking to have a measurable impact on the present and future business of an industry leader, look no further! AZ PARTSMASTER is looking for a Customer Service Representative to join us in our office in Phoenix, AZ. Job Purpose: Customer Service: To facilitate customer o...
Company Confidential New York City, NY, 10017
PATIENT SERVICE REPRESENTATIVE / MIDTOWN MANHATTAN: LARGE DEPARTMENT IN HOSPITAL SEEKS QUALIFIED PATIENT SERVICE REPRESENTATIVE WITH MEDICAL OFFICE EXPERIENCE LONG-TERM TEMPORARY POSITION (6 MONTHS-1 YEAR) PERMANENT POTENTIAL FOR OUTSTANDING CANDIDATE VERY IMMEDIATE HIRE $16 / HOUR MONDAY-FRIDAY 5AM-6PM JOB DUTIES: SCHEDULE PATIENT APPOINTMENTS VERIFY PATIENT’S INSURANCE ELIGIBILITY & AUTHORIZATIO...
Inside Sales Representative Perfection Servo, a division of SunSource, specializes in the repair of hydraulic and electronic components. Since 1979, we have provided superior service to domestic and international manufacturers from every industry imaginable. The growth and success of Perfection is due to the partnership that forms between our customers and employees, and at the core is trust. We u...
Spirit Expeditions is hiring for haunted history tour guides. You will be responsible for guiding a group through the downtown area, while talking about serial killers, urban legends and ghost stories. You must be outgoing, energetic and reliable. We work every Friday and Saturday nights from 7:30 to 10:00 pm...
Looking for high energy, out going, and eager to work employees!!!! 25-35 hours a week for afternoon to earlier evening hours Duties consist of speaking with customers, examining clothes and using a computer. We offer a bonus program, vacation days, and a fun work environment Hourly pay range $9 to $11 Must have resume to apply...
Looking for high energy, out going, and eager to work employees!!!! 25-35 hours a week for afternoon to earlier evening hours Duties consist of speaking with customers, examining clothes and using a computer. We offer a bonus program, vacation days, and a fun work environment Hourly pay range $9 to $11 Must have resume to apply...
Dudley Perkins Company is a 100 year old Harley-Davidson Motorcycle Dealership founded in San Francisco in 1914 by Dudley Perkins, Sr. Dud Senior was a flat track and hill climbing racer who truly did what he loved to do – spent his life around Harley-Davidson motorcycles. Three and four generations later, we continue his legacy today with our premier dealership in South San Francisco where, as we...
Position: Customer Service (Seasonal) Location: At-Home Opportunity Summary: Holidays are a great time to deliver smiles to our friends and family, and what better way than sending fresh flowers, plants and gift baskets. We are obsessed with providing the highest level of service to our customers and are the winner of the Stella Service award in 2013. Our seasonal Customer Service positions are Fu...
Silicon Valley (East Palo Alto)
ABOUT THE JOB To be the customer advocate by partnering with the Store Management Team and leading the Front Line Team to improve the meeting with the customer before, during and after the store visit. Ensure a positive customer experience by delivering effective internal services to secure IKEA as the best home furnishings company in the local market. YOUR ASSIGNMENT Your tasks will include: Mana...
LISI MEDICAL in Escondido is committed to excellence in the manufacturing of medical devices related to human life improvement. We are seeking top talent to join our team as a Customer Service Representative II. This is a an entry level position for a recent college graduate as it is a great learning opportunity in terms of seeing the inter-workings of a manufacturing business and systems and proc...
Clinical Applications Specialist As the Clinical Applications Specialist your primary responsibilities are to perform on-site application studies for all Nova products, work closely with Nova field sales representatives, work with new customers after the sale to streamline validation requirements on Nova products and ensure a successful, smooth transition to Nova technology. You will also review,...
Company Confidential North Canton, OH, 44720
CUSTOMER SERVICE TEAM LEAD SUPERVISOR We are an organization built on solid ideas and smart, motivated people. We continue our rapid growth by utilizing teamwork, diversity in our workforce and by celebrating success. Our fast-paced yet comfortable, casual work environment empowers our staff to pursue their own ideas and inspires them to excel. So if you’re looking for a place where you can grow,...
# of Positions 93 Job Type Para-professional/Support Full/Part Time Full-Time Shift Any/All Weekends Required Both Why State Farm®? Our commitment to customers makes us the No. 1 insurer of cars and homes in the United States and an insurance leader in Canada. This same commitment to our work force is how we got here and how we stay here. Our 90-year track record highlights State Farm as an employ...
Transco Business Technologies, a leader in the office technology solutions arena, and a subsidiary of Xerox Corporation; is looking for a technician to service copiers and printers in the greater Bangor area. Incorporated in 1961, Transco Business Technologies has grown to be one of Maine's largest office solution providers. We are a locally run company trusted by the region's businesses. Our empl...
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