Customer Service Jobs - Page 8

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 141 to 160 of 12008
Our client, a leading business to business communications group in the Springfield area, is searching for a Call Center Representative to join their team on a long-term temporary basis. This job is open due to heavy work flow and is a great opportunity to network with a growing organization! Job responsibilities include: • Heavy outbound B2B (business to business) calls to clients for lead generat...
Ajilon is now hiring for a Sales Support Specialist for an innovative, fast growing retail company located in downtown Seattle. The position is long term and will be support a growing sales team with the management of customers and orders. This opportunity offers longevity, growth, competitive pay and a cohesive working environment. Qualifications: • A minimum of 3 years of customer service/sales...
Ajilon Professional Staffing is seeking an Inbound Customer Service Representative (CSR) to fill a job opportunity in Phoenix, AZ. The CSR position receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the cust...
Ajilon Professional Staffing is seeking a Dispatcher to fill a job opportunity in Phoenix, AZ. The Dispatcher position under the supervision of the Customer Service Supervisor is responsible for coordinating activities of employees engaged in delivering product. The Dispatcher Job Duties and Responsibilities include: -Confers with field personnel to establish delivery schedules -Confers with custo...
*OPEN HOUSE* Ajilon has an open house in Skokie, IL area! RIGHT NOW we are recruiting for Inside Sales/Customer Service/ Account Management. We are looking for active job seekers who have experience and are qualified for these roles. We would like to invite you to join our open call on Wednesday, April 23rd! Positions available for immediate consideration! - Customer Service - Inside Sales Represe...
We are looking to recruit a dedicated individual to fill a Customer Service Representative Job in Chicago, IL. You must have at least two years of experience as a customer service representative. You will be responsible for handling customer orders, sales support, and fielding customer inquiries. Strong knowledge of Microsoft Office, EDI, and Customer Service ERP modules is required. Customer Serv...
Our client is currently conducting a search to fill a sophisticated Director of Call Center Operations job located in New York City, NY. To be considered a candidate for this position, you must be enthusiastic and need five or more years’ experience in this industry with at least three years in a leadership role working in a large call center environment. If you seek a career in a results-driven e...
Position Description: Weichert Workforce Mobility, Houston Region, is hiring a Client Service Director to work onsite at one of our largest clients in the Houston area. This position, reporting directly to the Vice President, Operations, is ideal for the candidate who has an extensive background in operations and account management within the Relocation industry. Responsibilities include, but are...
Customer Service Representative Lane Transit District, one of the top transit systems in the nation in safety, overall performance, and innovation, is recruiting for the position of Customer Service Representative. This position is responsible for providing route and schedule information, selling and distributing fare instruments, maintaining fare inventory and cash fund, and providing exceptional...
First Class People. First Class Culture. First Class Careers. SkyWest Airlines Upgrade to a First Class Career at SkyWest Airlines Now Hiring Part Time Cross Utilized Agents Excellent travel privileges on our partner airline UNITED EXPRESS Operated by SkyWest Airlines For details on this position and to apply, please visit our website www.skywest.com/careers SkyWest is a committed equal opportunit...
SERVICE/REFINISHER TECHNICIAN Ethan Allen, local furniture store, looking for customer service technician. Experience with furniture refinishing required and basic upholstery knowledge. Must have excellent people skills, be organized, have computer skills and good follow thru. 30-40 hr/week. Some benefits available. ETHAN ALLEN Email PDF Resume to: ***** Carolyn Mann 614-888-8865 x222...
L1 Customer Analyst Self motivated, excellent communicator with customer support and some technical skills wanted. Visit besttransport.com/careers.html for more information. Send resume to ***** This listing brought to you by The Columbus Dispatch and www.columbusjobs.com/monster....
CUSTOMER SERVICE REPRESENTATIVE Sylvania, Ohio manufacturer of printing plates and cutting dies is looking for a part time customer service representative. Duties will include quoting, order entry & customer follow ups. Applicants must have experience in customer service, MS office programs, excellent communication & organizational abilities. Familiarity with packaging & printing industry a plus....
Service Representatives Customer Service Representative Lincare, a national respiratory company seeks a Service Representative and a Customer Service Representative. Service Representative position includes servicing patients in their home for oxygen and other medical needs. Candidates must have a warm personality, be over the age of 21. Must be able to lift 80 lbs on a regular basis and over 120...
CAL FARLEY'S Strengthening Children and Families Since 1939 Boys Ranch, located 36 miles NW of Amarillo has the following job opportunities: * ADVENTURE SPECIALIST * SINGLE HOUSE PARENT * SUMMER RECREATION ASSISTANTS For additional information visit our website at: www.calfarley.org or call 806-533-1253. (EOE)...
Concession Work - 5 hours a day 20 hours week, weekends included. Apply at High Plains Bingo, 3701 Plains, Mon.- Thu., 10:30am-3pm...
We are currently seeking a Full-time Customer Service Rep who aspires to excel in his/her role by offering the best customer service in helping members and/or pharmacy personnel with their pharmacy-related questions. Requirements include, but are not limited to, a minimum of one-year of call center experience, strong customer service skills, and the desire to deliver outstanding customer service....
ENTRY LEVEL MARKETING - MANAGEMENT - ADVERTISING - CUSTOMER SERVICE - SALES New Vision Marketing & Management is a consistently growing company providing marketing, advertising AND consulting services to large corporations. We identify and develop new streams of revenue for our clients through unique advertising strategies including lead generation, events, promotions, and innovative marketing sol...
Operations Agents Prospect Airport Services DFW Airport To work at the Ticket Counter at DFW Airport. Requirements: Long Periods of standing, ability to lift baggage, & skills necessary to interface with customers Apply Today ***** The Dallas Morning News - 03/23/2014...
Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: * Attracts potential customers by answering product and service questions; suggesting information about other products and services. * Opens customer accounts by recording account information. * Maintains customer records by updating account information. * Resolves product or...
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Answers for Customer Service Jobs

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I'm 19 years old and this is my first ever job & it's at CVS Pharmacy so I'm assuming it's going to be an entry level job. I'm getting orientation training. Basically, I'm confused as to what do I ...

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