Customer Service Jobs - Page 8

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 141 to 160 of 171763
MUZI MOTORS SERVICE PORTER/GREETER Muzi Motors is looking for 2 full time porter/greeters to meet and greet all customers arriving for service. Completion of a multi-point inspection form is required for each customer. Quality control (road tests) of certain vehicles as determined by the service office. Basic detailing/washing of certain vehicles may be required. Assistance with snow removal is ...
IMMEDIATE CAREER POSITION FRIENDLY AND PROFESSIONAL ATTITUDE REQUIRED COMPUTER LITERATE, WORD, EXCEL, DATA BASE EXPERIENCE EXCELLENT BENEFITS ON THE JOB TRAINING ANSWER TELEPHONE, WAIT ON WALK-IN CUSTOMERS WHOLESALE PEST CONTROL SALES MAINTAIN CUSTOMER ORDERS, TRACK ORDERS POST ORDER INFORMAITON CUSTOMER REPRESENTATIVE EXPERIENCE IS REQUIRED HOURS: 8 AM TILL 5 PM PROFESSIONAL ATTITUDE A...
Location: Dublin, OH Division Overview: Electronic Payments provides solutions for electronic billing and payments, online funds transfer, person-to-person payments and personal financial account aggregation services to the financial services industry. Our award-winning solutions are developed based on extensive user testing and are offered in multiple delivery models to serve more than 3,500 fi...
Public Relations/Communications Associate Enterprises Corp has an immediate need for a PR & Marketing Communications Associate to join our growing team. We offer a competitive compensation package, excellent benefits and room for advancement! We are a rapidly-growing promotional marketing company, applying a customer-friendly, direct, results-driven approach to our marketing research and sales. ...
Overview: As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, res...
Overview: As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, res...
Location - Clearwater, FL Application Deadline - ASAP Terms of Contract - Full Time, Part Time Rate of Pay - Starting at $8.00/HR to $10.00/HR, Health/Vision/Dental Benefits, for Various Accounts ____________________________________________________________________ Come work for 24-7 Intouch RESPONSIBILITIES: • Provide exceptional customer service and problem solving by responding to all Inb...
"Come and get to know us!" Collections Wednesday, September 24, 2014 6:30pm-8:30pm Come get to know us a little better? join us for an opportunity to network with our Collections leadership at our Wiseman campus to learn more about Chase, our people and what it?s like to work here. Working at Chase means making a real difference every day for your customers, your community and yourself. How? B...
MTM is a growing company providing non-emergency medical transportation for the disabled, underserved, and elderly populations and is looking for talented and dynamic individuals to join our team. Our people are our competitive advantage and the reason we are industry leaders. MTM is a company experienced in transportation network development and management that relies on our staff to make the di...
Software Support Analyst Vertex Inc. is the leading provider of corporate tax software and services worldwide. By combining advanced technology, sophisticated software, and an exceptional team of experienced tax experts, we help our customers unlock huge process and productivity gains, limit risk, and make tax a more integral, strategic contributor to business success. Our offerings are showcased...
About Aon Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and techni...
Well established Consumer Lending Company is now hiring Customer Service/Loan Processors Loan Processing: Experience is not required, but having great customer service skills is a MUST! Job description: - Act as the first point of contact for all new perspective borrowers - Verify all customers information provided - Review documents such as Bank statements, Pay stubs, credit reports etc... ...
GENERAL: This exciting position has the responsibility for performing various duties associated with outbound freight and customer service. The Logistics Specialist frequently interacts with customers Customer Service Sales Operations Sales Representatives our four compounding centers and freight carriers. This is a great opportunity for an individual looking to grow with a fast-growing healthcar...
MorphoTrust USA, Inc. is the leading U.S. provider of identity solutions designed to simplify, protect, and secure the lives of the American people. Our solutions support the goal of “One Person, One Identity”: verifying that applicants are who they claim to be, reducing fraud, enhancing national security, and delivering the highly secure credentials and processes on which Americans depend. We del...
Do you enjoy talking on the phone? Do you have a pleasant and professional voice? Do you have a friendly personality? No sales involved - Simply set sales appointments! You will receive great training for 3 weeks -earning $10/hr PLUS $100-$200/week training bonuses! Upon completion of training program: *get a raise to $11/hr base (up to $12/hr with perfect attendance) *Earn $25,000 to $45,000 Inco...
Sprint - Retail Store Manager and Assistant Store Manager Location - Greater Bay Area Retail Store Manager Position Summary Manages the overall daily operations of a store including hiring, discipline, and scheduling of employees to ensure cost effective and quality store operations. Sets the tone for store culture and environment to ensure success in all aspects of sales and customer service...
Paramount Transportation Systems – Houston is looking for Domestic and International Move Coordinators to join its team. This position will price, plan, organize, route and manage household goods shipments for PTS’s clients and assist in total customer satisfaction through prompt, professional and friendly interaction with PTS clients and their relocating families. Job Duties Arrange accurate a...
If you enjoy working with the public, possess excellent interpersonal and telephone skills and have a happy, outgoing personality, this Storage Counselor job is for you. Sales or rental related experience is a plus. We are a large, well-established, fast paced storage facility in Point Richmond, and have a small friendly office with a staff of five. You will be doing a variety of tasks, including...
If you enjoy working with the public, possess excellent interpersonal and telephone skills and have a happy, outgoing personality, this Storage Counselor job is for you. Sales or rental related experience is a plus. We are a large, well-established, fast paced storage facility in Point Richmond, and have a small friendly office with a staff of five. You will be doing a variety of tasks, including...
Job Description: This customer service Position Features: ? foot in the door with industry leader ? outstanding, personalized training ? opportunities for advancement Immediate need for customer service talent seeking a work/life balance (M-F corporate hours) working at an industry leader who offers personalized training and opportunities for advancement. Proven track record of delivering out...

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