Call Center Trainer Jobs in Illinois

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710 Illinois Call Center Trainer jobs found on Monster.

Jobs 1 to 20 of 710
ACCOUNTABILITIES: Plan, organize, and direct a wide range of training activities, active involvement in any transitions and knowledge transfers are expected. Conduct orientation sessions and arrange on-the-job training for new employees. Maintain and improve job skills of employees, and help prepare for jobs requiring greater skill, improve Genpact specific training skills in order to position US...
Description: GENERAL RESPONSIBILITIES: Responsible for all duties relating to training. SPECIFIC RESPONSIBILITIES: • Responsible for Instructor-led, performance-based training for front-line employees and related management. • Analyze specific employee results based on training programs. • Develop and implement training programs to incorporate business strategies, competencies and professiona...
Organizational Culture and Vision As one of the fastest growing Healthcare Services Companies, there is no better place than Catamaran in which you can join an elite group of professionals to enhance your skills and grow your career. Our vibrant, fast-paced environment will enable you to pursue opportunities that allow you to collaborate, innovate, and learn. Overview The Clinical Call Center T...
Are you seeking a fun and competitive environment? Do you enjoy helping people get the most out of their natural talents? At Afni, our call / contact center Operations teams put talent to work. We are problem solvers who work close to the action and make a difference every day. If you are a highly driven professional who is able to identify needs, speak up, and make changes, then you will love bei...
Fresenius Medical Care Elmhurst, IL
PURPOSE AND SCOPE: The Inpatient Services RN functions as part of the Inpatient Services health care team to ensure provision of quality patient care in accordance with FMS policies, procedures, and training. Supports FMCNA’s commitment to the Quality Enhancement Program (QEP) and Quality Assurance Initiative (QAI) Activities, including those related to patient satisfaction, through the delivery ...
Fresenius Medical Care Elmhurst, IL
Description Lead, inspire, motivate and develop a team of strong, versatile performers. Brighten prospects for patients as well as your career. Help others, and enhance your potential for success with a premier healthcare organization. Connect with your goals and change lives with Fresenius Medical Care North America. Use your passion for excellence to drive positive change—one patient at a ti...
Fresenius Medical Care Elmhurst, IL
PURPOSE AND SCOPE: The Inpatient Services RN functions as part of the Inpatient Services health care team to ensure provision of quality patient care in accordance with FMS policies, procedures, and training. Supports FMCNA’s commitment to the Quality Enhancement Program (QEP) and Quality Assurance Initiative (QAI) Activities, including those related to patient satisfaction, through the delivery ...
Fresenius Medical Care Elmhurst, IL, 60126
PURPOSE AND SCOPE: The Inpatient Services RN functions as part of the Inpatient Services health care team to ensure provision of quality patient care in accordance with FMS policies, procedures, and training. Supports FMCNA’s commitment to the Quality Enhancement Program (QEP) and Quality Assurance Initiative (QAI) Activities, including those related to patient satisfaction, through the delivery ...
Fresenius Medical Care Elmhurst, IL, 60126
Description Lead, inspire, motivate and develop a team of strong, versatile performers. Brighten prospects for patients as well as your career. Help others, and enhance your potential for success with a premier healthcare organization. Connect with your goals and change lives with Fresenius Medical Care North America. Use your passion for excellence to drive positive change—one patient at a ti...
About DeVry University: About DeVry University Founded in 1931, DeVry University is one of the largest, private sector universities in North America, with more than 76,000 students enrolled in the United States and Canada. The university’s mission is to foster student learning through high-quality, career-oriented education integrating technology, business, science and the arts. With more than 9...
DeVry Education Group Naperville, IL
Job Description DeVry Education Group is actively seeking an experienced Call Center Manager with a minimum of 3-5 years of management experience to join our Naperville Online Services team. Strong communication skills along with a vast knowledge of contact center dynamics, workforce management principles, processes/tools and the ability to supervise, motivate and train staff, including organizin...
About DeVry University: About DeVry University Founded in 1931, DeVry University is one of the largest, private sector universities in North America, with more than 76,000 students enrolled in the United States and Canada. The university’s mission is to foster student learning through high-quality, career-oriented education integrating technology, business, science and the arts. With more than 9...
Group of medical clinics headquartered in Northbrook, IL is looking for an experienced Call Center Manager with proven track record of success to join our growing team. The successful candidate will utilize creative and analytical skills to solve new and complex issues; direct, consult and assist all levels of management and staff. Main responsibilities: - Hire and train new staff members - Ens...
Call Center Section Manager You will report to: Department Manager Shift: Mon - Fri 2:00 am - 10:30 am The Operations Team: A collection of knowledgeable, charismatic individuals tasked with handling a majority of Enova's customer interactions. Operations team members are trained to handle any and all queries regarding various Enova brands, providing customers with the answers they need to wor...
Call Center Section Manager You will report to: Department Manager Shift: Tues-Fri 10:30am to 7:00pm, Saturday 8:30am- 5pm The Operations Team: A collection of knowledgeable, charismatic individuals tasked with handling a majority of Enova's customer interactions. Operations team members are trained to handle any and all queries regarding various Enova brands, providing customers with the answ...
Reed Business Information Lombard, IL
Job Description Description/Function: This position requires a person who has extensive experience in managing a staff that engages with our Sources (professionals working in the Construction Industry and customers) in a heavy business to business outbound call center environment. The right candidates for this position will have a history of being hands on leaders when it comes to the training, ...
Chase Elgin, IL
Job Description The Fraud Recovery Team Manager will supervise a staff of 16+ Service Specialists. The Fraud department is a customer centric organization with a focus on high quality interactions and service. Additionally we focus on avoiding fraud losses, recovering funds, and various support functions. Responsibilities of the Team Manager include, but are not limited to leading their team th...
Rush University Medical Center Chicago, IL, 60612
Do you have excellent customer services skills, medical office experience and the ability to manage a high-volume of phone calls?If this describes you, you may be the right candidate for theSchedule Coordinatorposition in our Call Center at Rush University Medical Group. Position Highlights: Performs clinic activities including scheduling, message taking, greeting and acknowledging patients thro...
Centene Corporation Westmont, IL, 60559
Position Purpose: Perform quality review to ensure a high level of customer service Perform quality check and audits of inbound and outbound calls to ensure adherence to policies and procedures and high level of customer service Provide feedback on quality review to call center employees and management Identify and monitor trends and quality risks and serve as a resource regarding quality conce...
TCF Bank Palos, IL
Team Lead, Dialer/Customer Service/Call Center (Gateway One Lending amp; Finance) Tampa, FL-00HGK Description SUMMARY:Assist Dialer Management with maintaining the “front line” in the Dialer Department by assisting agents with questions, identifying opportunities for process improvements, and providing training for new and seasoned agents on a daily basis. RESPONSIBILITIES: Train all Dialer Ag...

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Education Career Tools

Call Center Trainer

Salaries

$22,880.00 - $57,200.00
Typical Salary for Call Center Trainer in Illinois
(140 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
31.4%
Bachelor's
30.2%
High School
14%
Master's
11.6%
Associates
10.5%
(86 Respondents)
Source: Monster.com Careerbenchmarking Tool

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