Call Center Trainer Jobs in Texas

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998 Texas Call Center Trainer jobs found on Monster.

Jobs 1 to 20 of 998
At CSC Serviceworks Family of Companies, we have one simple goal – to create customers for life! We understand that you are the key to achieving our goal. You are encouraged to challenge yourself, share your expertise, and grow both professionally and personally. You will be part of improving every customer interaction by providing the “CSC Experience” to make sure everyone has a great experience....
Frontier Communications Allen, TX, 75002
Conduct ongoing coaching session on an as needed base per tech, to provide overall support to technician · Conduct monthly observation to insure technical/customer service quality and to capture training opportunities · Meet formally with techs monthly to review stats and to develop a plan to achieve results · Meet with entire team once per month for the purpose rewarding, team building, boosti...
Examination Management Services, Inc. Hewitt, TX, 76643
Skills/Experience (required): •Minimum of one year experience with training in a classroom environment •Excellent verbal, written and telephone communication skills •Strong organizational skills •Excellent attendance and work record •Highly motivated and professional •Works well under stressful situations and deadlines •Proficient in Microsoft Office products •Adaptable to change •Works w...
Builds customer loyalty by improving the skills of call center customer service agents by facilitating procedural, systems, and soft-skills training. Provides direct supervision of class participants. Monitors performance, coaches for improvement, and provides feedback to team members. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and le...
Sears Holdings Corporation SAN ANTONIO, TX
Builds customer loyalty by improving the skills of call center customer service agents by facilitating procedural, systems, and soft-skills training. Provides direct supervision of class participants. Monitors performance, coaches for improvement, and provides feedback to team members. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and le...
TruGreen® is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 200 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed to providing personalized att...
SITE TRAINER Location: Frisco, TX Start Date: ASAP Salary: $38,000 - $48,000 Join a growing and dynamic team! A top North American contact center company is looking for an ambitious, motivated professional with excellent communications skills to join their team as a Trainer for one of their largest clients. As our Trainer you will be responsible for delivering training modules and running cla...
CLEAResult, Inc. Austin, TX, 78719
Overview: The Call Center Supervisor is responsible for organizing and directing the daily activities concerning the call center operation. This individual is responsible to manage, train, and guide call center agents to execute their tasks. This position is responsible to resolve problems and complaints. The supervisors monitor call center agent performance and analyze reports. They prepare and ...
Spherion Corporation Killeen, TX
Job Description Call Center Job Posting – Temporary Supervisor Killeen, Texas Job Description: Manages the daily activities of the department's agents who provide inbound or outbound interactions of a call center that operates 24/7. Responsible for ensuring resources are utilized efficiently, in accordance with contact center objectives and in ways that consistently promote customer quality an...
The TruGreen Companies L.L.C. Lewisville, TX
Job Location: Lewisville, TX TruGreen® is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 200 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed...
Centene Corporation El Paso, TX, 79910
Position Purpose: Monitor real time call flow; provide guidance and direction to call center personnel to ensure call metrics and standards are met or exceeded according to operational policies and procedures. Coordinate and manage workflow processes during assigned call center shifts and escalate issues requiring real-time actions to designated supervisor. Analyze and advise supervisor of perso...
Navarre Corporation Garland, TX, 75040
Speed Commerce needs a Seasonal Call Center Supervisor . Responsible for the daily one-on-one supervision of all Customer Service Representatives on assigned team. The primary function of this position is to ensure the service delivered to our customers is of the highest quality, through the management of operational activity of the team. Provide superior customer relations and expediency when dea...
Capital One Plano, TX, 75023
Coaches and develops associates in call center environment to improve productivity, efficiency and effectiveness. Communicates with managers and associates to drive customer experience based on observations. Monitors and scores associate calls. Serves as a liaison between associates and managers to help drive associate engagement and increase department morale. Responsibilities: - Assists with d...
TruGreen® is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 200 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed to providing personalized att...
Navarre Corporation Garland, TX, 75040
Speed Commerce needs a Seasonal Call Center Lead . Responsible for the daily one-on-one supervision of all Customer Service Representatives on assigned team. The primary function of this position is to ensure the service delivered to our customers is of the highest quality, through the management of operational activity of the team. Provide superior customer relations and expediency when dealing w...
AmTrust Financial Services, Inc. Bedford, TX, 76021
About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrust...
our Company Group offers strategic advice to help you with the complex problems related to your global services. Through our practical consulting, original research and industry resources, we help you get the maximum value from your back- and middle-office services. Our advisors — equipped with our function-specific research — possess the comprehensive knowledge in wide range of areas including I...
Why Join the Storm Tight Family? At Storm Tight we are not your typical company, we provide flexible and professional opportunities in a great working environment. If you want to work with others that are passionate and enjoy your job; then look no further! We offer: · Guaranteed Salary plus Performance Based Pay Scale · Paid on-the-job Training & Direct Deposit · Supportive & Motivating Staf...
Baylor Health Care System DALLAS, TX
Description Administrative Manager, Call Center and Referral Coordination Responsible for supervising the operations of the HTPN call center, referral coordination, and patient portal. Manager will establish and maintain service level objectives and provide feedback to middle and upper management concerning customer service and satisfaction with call center and patient portal services. Job Func...
our Company Group leads clients to solutions that put them on the pathway to best outcomes, ones that help gain short-term success, while achieving long-term objectives. We do this by leaving preconceptions and predetermined agendas behind. Instead, we use facts to drive outcomes. Taking this approach, we help clients capture performance improvement regardless of the service delivery approach. J...

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Education Career Tools

Call Center Trainer

Salaries

$22,880.00 - $57,200.00
Typical Salary for Call Center Trainer in Texas
(140 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
31.4%
Bachelor's
30.2%
High School
14%
Master's
11.6%
Associates
10.5%
(86 Respondents)
Source: Monster.com Careerbenchmarking Tool

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