Call Center Trainer Jobs in Virginia

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634 Virginia Call Center Trainer jobs found on Monster.

Jobs 1 to 20 of 634
“Inspired, driven, passionate innovators. Defining the future of global payments…together” ACI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,000 financial institutions, retailers, billers and processors around the world. ACI software processes $13 trillion in payments and securities transactions for more than 250 of the leading global retailers,...
RESPONSIBILITIES Automotive Dealership Call Center. Captures and evaluates how well the call center agents adhere to internal policies and procedures and interact with customers in phone and email interactions. Develop, design and implement and oversee the quality monitoring program. Responsible for ensuring high-quality customer service and customer experiences. Conduct regular satisfaction ...
Fios Call Center Trainer â?? CONTRACT â?? Leesburg, VA Fios Call Center Trainer Summary & Requirements: Deliver classroom "hands-on" training for FiOS triple play installation and maintenance including voice, data, and video services for residential and small business customers. Build and alters training labs to accommodate new training initiatives and changes in current curriculum. Requiremen...
Instructional Design/Trainer GENERAL SUMMARY: Position is a consultant to the research staff of a not-for-profit government consulting organization located in McLean, VA. Position will be located at a Director of National Intelligence work location in the Washington DC metropolitan area. PRINCIPAL DUTIES AND RESPONSIBILITIES: (Essential Job Functions) ü Significant training background to incl...
Xerox Corporation Richmond, VA
Description Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing se...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
Advantage Sales and Marketing, LLC Norfolk, VA, 23510
Summary The Senior Call Center Trainer manages the roll-out of the Client’s call center training programs by building value add partnerships with each center while providing coaching and training support for a specified period of time. Responsibilities: Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual sit...
Kaiser Permanente Springfield, VA
Description *This is an on-call Clinical Pharmacist to support Medicare MTM and Drug initiatives during OPPR go live.* Provides customer focused clinical pharmaceutical care which includes but is not restricted to primary care and anticoagulation services. Communicates with providers to influence optimal drug information to patients and health care providers. Participates in patient and provider...
Job Description : Primary deliverer of services associated with assigned RMA Helpline Contact Center Programs. Oversee staff activities and performance toward required deliverables on assigned programs, with a key focus on staff customer service. Provide staff management and leadership to ensure that projects proceed on time and within designated budget. Manage staff according to program metrics ...
INBOUND CUSTOMER SERVICE POSITIONS! InfoCision has a great opportunity for temporary employment! We will train you! Pay: $9.50/hour Length of assignment: Maximum of 12 weeks Schedule: 20 hours a week Requirements: - Good speaking skills - Basic computer knowledge - Ability to work 20 hours a week Call today for your interview and let them know you are interested! 1-800-210-6269 E...
SUMMARY Provide leadership, operational support and management activities for Call Center Representatives and supporting staff focused on open order management, fraud management, chargebacks and returns processing. RESPONSIBILITIES Ensure administrative procedures are comprehensive, trained to all relevant staff and adhered to Monitor workloads to ensure all areas remain current and that any ba...
SUMMARY The Manager, Call Center will manage all day-to-day aspects of the Call Center including resource planning, staff scheduling, service performance, reporting, staff development and discipline. RESPONSIBILITIES Provide trained staffing and other resources to meet the agreed service expectations of all clients. Ensure that all workload responsibilities are assigned to trained staff. Ensure...
Your Talent. Our Vision. At Amerigroup , a proud member of the Anthem, Inc. family of companies focused on serving Medicaid, Medicare and uninsured individuals, it’s a powerful combination. It’s the foundation upon which we’re creating greater care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care ....
Location MedExpress Headquarters Full-Time/Part-Time Full-Time Category Operations - Call Center Description General Position Summary: Responsible for the supervision of Call Center staff. Position requires an in depth understanding of the health care billing and call center/Customer Service processes and tools. MedExpress Core Responsibilities: Has a contagious and positive work ethic, i...
Students will provide computer help desk support (Tier 1) to students, faculty and staff of Fairmont State University and Pierpont Community & Technical College. Students will be trained to provide support for hardware, software, printing and networking issues and to answer and direct switchboard calls. Students may be sent to offices or labs to provide on-site assistance. Students will be expecte...
Provides customer focused anticoagulation clinical pharmaceutical care which includes but is not restricted to primary care and anticoagulation services. Communicates with providers to influence optimal drug information to patients and health care providers. Participates in patient and provider educational programs to positively impact patient compliance and provider prescribing practices. Oversee...
Primary deliverer of services associated with assigned RMA Helpline Contact Center Programs. Oversee staff activities and performance toward required deliverables on assigned programs, with a key focus on staff customer service. Provide staff management and leadership to ensure that projects proceed on time and within designated budget. Manage staff according to program metrics and internal budget...
Kaiser Permanente Falls Church, VA, 22040
Provides support to KPMAS Mohs surgeon. This includes accurately preparing and processing histologic specimens for microscopic evaluation and review by the Mohs surgeon. Maintains appropriate quality controls, and ensures the department is operating in accordance with all standards set forth by OSHA, CLIA and other regulatory agencies. Essential Functions: • Processes, embeds, cuts and stains qu...
Kaiser Permanente Falls Church, VA
Description Provides support to KPMAS Mohs surgeon. This includes accurately preparing and processing histologic specimens for microscopic evaluation and review by the Mohs surgeon. Maintains appropriate quality controls, and ensures the department is operating in accordance with all standards set forth by OSHA, CLIA and other regulatory agencies. Essential Functions: • Processes, embeds, cuts ...
Hilton Hotels Corporation Las Vegas, VA, 89118
Sales Supervisor - Call Center - Evening Shift ( Job Number: DIR0121I ) Work Locations : Hilton Grand Vacations Sales & Marketing @ the Las Vegas Reg Office & Call Center 5555 Badura Avenue, Suite 110 Las Vegas 89118 What will I be doing? Lead, mentor, guide and inspire Vacation Counselors to obtain maximum sales volume. EXAMPLE OF DUTIES Display competency in closing to assist Vacation Co...

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