Call Center Trainer Jobs
Job Description Call Center Trainer Position Summary: This trainer supports the organizational strategy by promoting compliance and improving the productivity of the organization’s employees. Responsible for the effective development, coordination and presentation of training and development programs for employees across functional areas. Acts as the hands-on trainer for our clients corporate head...
Company Confidential Hickory, NC, 28603
Guardian Protection Products an established manufacturing leader of protection products for wood, leather and furniture protection including a Warranty Service Provider is in search of a professional trainer to join our Warranty Service Department as the department trainer. Position Summary:Position is responsible for delivering training and developing personnel within Warranty Services to insure...
ARS National Services is expanding its operation in Phoenix, Arizona and have an immediate need of a Talent Development Specialist (i.e. Call Center Trainer). JOB DESCRIPTION The Talent Development Specialist (TDS) provides instructional design, development, and training expertise to newly-hired Call Center Collections Account Representatives. The TDS also supports the implementation of Learning a...
Temporary Sales Center Trainer (9 months+) Media Sales Plus, Inc. – Williamsville, NY JOB PURPOSE: As a Sales Center Trainer, you will work in conjunction with Manager, Training Development and be responsible for developing and delivering training to internal Media Sales Advertising Associates. Your responsibilities will include, but are not limited to: training new hire agents, to prepare them fo...
Call Center Trainer Position Summary: In this role, you will oversee and administer various account training programs including recurrent and new hire. Make and implement recommended improvements. Will be responsible to schedule training classes, organize course materials, develop training curriculum, present courses, and effectively measure training efforts. Ensure all training programs run smoot...
Job Title: Call Center Trainer (QA & Training) Job Location: Pensacola, FL About the position and responsibilities: Job Description: Perform quality control and training activities for Service Desk projects based on company’s onshore and offshore operations. Responsible for monitoring and assessing phone calls to process transactions \ tickets and quality of customer service delivered in accordanc...
Contact Center Trainer Contractor – Full Time Position Description: This is a new position designed to specifically support the client’s Contact Center customers to ensure that they have the knowledge needed to fully utilize this service. The responsibilities of this role are to deliver training in both virtual and live environments to new customers, based on the services that they have purchased...
Company Confidential Frisco, TX, 75034
Role: SITE TRAINER Location: Frisco, TX Start Date: ASAP Salary: $40,000 - $50,000 Join a growing and dynamic team! A top North American contact center company is looking for an ambitious, motivated professional with excellent communications skills to join their team as a Trainer for one of their largest clients. As our Trainer you will be responsible for delivering training modules and running cl...
Northfield Hospital Northfield, 55057
Athletic Trainer- On-Call Join our Center for Sports Medicine & Rehabilitation Athletic Trainer Team! This position provides athletic training coverage and injury assessments at various sporting events in the Northfield and Farmington area on an as needed basis. Availability to work evenings and weekends is required. Please visit www.northfieldhospital.org for further details and to complete an on...
Athletic Trainer/DME Coordinator Job Description: DME Coordinators provide on-site management of the Ancillary Advantage DME program for contracted orthopaedic physician practices. Under the direct supervision and orders of the physicians, the DME Coordinatorwillprovide proper fitting and education of orthopedic durable medical equipment (DME) to patients, gather necessary paperwork to facilitate...
Weâ€™re WOW! Internet, Cable and Phone and we are one of the nationâ€™s leading competitive providers of Internet, cable television, and phone services. We started out in 1996 delivering cable TV service in Illinois, Michigan, Ohio and Indiana and have since added the services that our customers need. Today we offer digital cable, HDTV, whole home DVRs, high-speed Internet, and local and long-dist...
KOLO DBS is a call center that answers calls for multiple towing companies. The Manager/Trainer is responsible for training and supervision of all new dispatchers. Other responsibilities include but are not limited to: Investigate all complaints and resolve all issues. Implement and enforce company policy. Review recorded calls & implement training to improve calls for Quality Assurance purposes....
California State University, Chico California State University, Chico Today Decides Tomorrow The University California State University, Chico is a fully accredited, state-supported member of a 23-campus CSU system. The university is a residential campus serving a diverse student body of approximately 16,000. Founded in 1887, CSU, Chico offers undergraduate and graduate programs in the Colleges of...
Corporate Trainer: $54K - $78K first year based on skill and experience Blueprint Success, Inc. is a solutions based consulting company that has over 20 years of experience in the retail automotive training and consulting business. Our clients are some of the most successful dealerships in America and our processes and training technologies are cutting edge. We are offering a career opportunity wi...
CCD Trainer Job Title: CCD Trainer Department: Customer Care Reports To: CCD Operations Manager FLSA Status: Nonexempt Summary · Develop and conduct training for new and/or current Customer Care (CCD) Representatives · Monitor and critique employee performance by performing the following duties: Essential Duties and Responsibilities Essential duties and responsibilitiesinclude the following (other...
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the nation’s largest cre...
Job Title: Travel Trainer COMPANY R&D Transportation Services, Inc. (R&D) is a private for-profit agency providing services to various public and private agencies with a mission to improve access to greater transportation options for persons with disabilities, low income or seniors with unmet transportation needs. The services provided by R&D include travel and mobility training, an informational...
Company Confidential Winchester, VA, 22602
About Us Invenio Solutions established in 1994, is a full-service sales firm with a focus on high-quality lead development and outsourced sales services for B2B organizations. We are headquartered in Austin, TX, and have additional markets in Las Colinas, TX, Issaquah, WA, Winchester, VA, and Mississauga, CA. We are continuing to expand and grow; with over 500 current employees, we plan to double...
JOB DESCRIPTION Invenio Solutions is now seeking an experienced Sales Trainer to join our team in our Winchester, VA office. The Sales Trainer’s role is to provide a service within the organization and create and implement training programs with a focus on ensuring inside sales representatives are effectively trained to meet and exceed their targets in their sales assignments. This includes provid...
Job Description: The eMH Support Office Team is looking for junior to mid-level Software Analyst Trainer/Technical Support members who will provide call center software application support. These positions are junior to mid-level positions with a strong opportunity for professional growth. The ideal candidates should be highly motivated, willing to learn and able to travel up to 35% of their work...
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Education Career Tools
Call Center Trainer
$22,880.00 - $57,200.00
Typical Salary for Call Center Trainer
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Trainer
Ensures quality call response by conducting needs assessments; designing manuals; presenting and implementing training programs; evaluating training effectiveness.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Designs call center training manuals by identifying and describing information needs; submitting initial versions for management's review; revising and editing final copy.
Conducts call center training needs assessments by collecting information regarding response systems, human interactions, and information systems requirements; understanding job-specific functions and tasks.
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