Call Center Trainer Jobs

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26 Call Center Trainer jobs found on Monster.

Jobs 1 to 20 of 26
This position is responsible for the development, implementation, facilitation and update of the Reservations training program. Duties and Responsibilities Design, deliver, and maintain innovative quality learning programs for all Call Center Teams to new and existing employees on product, reservation systems and procedures, and travel partners. Design, develop and maintain reservations and docu...
iQor US, Inc Houston, TX
Overview: We are currently seeking a Trainer for our Houston 1 Center of Excellence. Responsibilities: Conduct process training to new and current associates Responsible for facilitation of new hire classroom training for new employees supporting a regional wireless carrier. Support new hire Agents during their 1st one/two week(s) in production to ensure learned materials are being demonstrat...
Position Summary The Sales Training Specialist is responsible for driving sales results for the assigned client program in various establishments in a local market and assigned territory. This position works directly with client partners such as retailers, dealers, call centers, and their employees on behalf of our client. The measure of success is the ability to efficiently manage a territory, d...
Organizational Culture and Vision As one of the fastest growing Healthcare Services Companies, there is no better place than Catamaran in which you can join an elite group of professionals to enhance your skills and grow your career. Our vibrant, fast-paced environment will enable you to pursue opportunities that allow you to collaborate, innovate, and learn. Overview The Clinical Call Center T...
Organizational Culture and Vision As one of the fastest growing Healthcare Services Companies, there is no better place than Catamaran in which you can join an elite group of professionals to enhance your skills and grow your career. Our vibrant, fast-paced environment will enable you to pursue opportunities that allow you to collaborate, innovate, and learn. Overview The Clinical Call Center T...
At Glory Global Solutions, innovation is at the heart of what we do. We bring real innovation to our customers, through technology, process and our people. Through our innovation, we fundamentally change the way cash moves across operations, how staff work, and how customers are engaged and the ways in which businesses connect their cash management systems. World experts in the management of cash...
Overview: Come be part of an award-winning company! AvalonBay, an S&P 500 company, is in the business of developing, redeveloping, acquiring, and managing luxury apartments in the multi-family housing industry. We are looking for enthusiastic, customer-service focused individuals to be a part of our award-winning team. We are currently looking for a strong Training for our Customer Service call c...
Overview: Under general supervision, responsible for full scope training curriculum development to equip call center employees in supporting LG Home Entertainment products (TV, Blu Ray, Audio, etc). Trainer will develop corresponding resource materials, web reference materials, process guides, and comprehensive assessments. LG Electronics, a global leader and technology innovator in consumer ele...
Advantage Sales and Marketing, LLC Norfolk, VA, 23510
Summary The Senior Call Center Trainer manages the roll-out of the Client’s call center training programs by building value add partnerships with each center while providing coaching and training support for a specified period of time. Responsibilities: Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual sit...
Conduct process training to new and current associates Responsible for facilitation of new hire classroom training for new employees supporting a regional wireless carrier. Support new hire Agents during their 1 st one/two week(s) in production to ensure learned materials are being demonstrated and support driving performance of new hires to program goals Trainer may be called upon to develop a...
City of New York, NY New York City, NY, 10008
Job Description The Call Center Trainer will: • Design and improve processes for the creation, collection, storage, use, and sharing of content, including templates and training materials. • Develop new hire training for Infoline agents. • Work closely with the Quality Assurance Specialist and call center management to develop, facilitate, and deliver the Infoline training program. • Own an...
Builds customer loyalty by improving the skills of call center customer service agents by facilitating procedural, systems, and soft-skills training. Provides direct supervision of class participants. Monitors performance, coaches for improvement, and provides feedback to team members. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and le...
Navarre Corporation Richardson, TX, 75080
Do you want to be a part in taking our Call Center Agents service to the next level? The main responsibilities include training and teaching the call center staff to support client retail products in a classroom setting of usually 15 and up to 50 call center agents during the busy season. Professionally trains new and existing call center agents to support retail products such as 'Justice' child...
Advantage Sales and Marketing, LLC Cincinnati, OH, 45201
Summary Job Summary Executes on-site transformational training programs by utilizing a train-the-trainer approach partnership with the local Senior Trainer for a specified period of time. Essential Job Duties and Responsibilities Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers...
The Nielsen Company Syosset, NY, 11791
Provide day to day guidance, training and oversight to the PSC team. Accountabilities:• Trains new and existing customer service reps• Creates and maintains training guides, department communications, intranet content, etc.• Completes Call Observes for Quality. Motivates, coaches and develops technical and customer service skills of specialists• Immediately addresses and coaches unprofessional or...
Advantage Sales and Marketing, LLC Phoenix, AZ, 85002
Summary The Senior Call Center Trainer manages the roll-out of the Client’s call center training programs by building value add partnerships with each center while providing coaching and training support for a specified period of time. Responsibilities: Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual sit...
Advantage Sales and Marketing, LLC Phoenix, AZ, 85002
Summary Job Summary Executes on-site transformational training programs by utilizing a train-the-trainer approach partnership with the local Senior Trainer for a specified period of time. Essential Job Duties and Responsibilities Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers...
Sears Holdings Corporation SAN ANTONIO, TX
Builds customer loyalty by improving the skills of call center customer service agents by facilitating procedural, systems, and soft-skills training. Provides direct supervision of class participants. Monitors performance, coaches for improvement, and provides feedback to team members. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and le...
Xerox Corporation Denver, CO
Description Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing se...
Verizon Wireless San Diego, CA
You love the challenge of figuring out how to streamline workflow. Manage the day-to-day operations of our network equipment through multiple channels and ensure product support to our customers through logistics, inventory planning and cost efficiencies. In other words, help us put the pieces of the puzzle together. Responsibilities Program Manager needed to help with the day to day management ...

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Education Career Tools

Call Center Trainer

Salaries

$22,880.00 - $57,200.00
Typical Salary for Call Center Trainer
(140 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
31.4%
Bachelor's
30.2%
High School
14%
Master's
11.6%
Associates
10.5%
(86 Respondents)
Source: Monster.com Careerbenchmarking Tool

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