Call Center Director Jobs

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592 Call Center Director jobs found on Monster.

Jobs 1 to 20 of 592
DIRECTOR OF CALLCENTER The Director, CallCenter provides visible and proactive leadership to clients, internal partners, leaders and Call Center Staff. This role requires strong leadership skills, superior influencing ability, broad perspective, and a partnership- based approach to relationships. This individual will champion efforts that improve processes that achieve the highest possible levels...
Job Description: This Call Center Operations - Director Level Position Features: ? Employer Paid Heath/Dental Benefits ? Freedom To Innovate ? Great Pay: $80,000 to $100,000 ? Competitive Incentives POSITION SUMMARY: - Hiring, training, retention and performance of CS team + managers - including routine QA audits to ensure the highest of standards are maintained - Develop customer incentive and re...
What will I be doing? The Director Outbound Call Center is responsible for the management of Orlando Outbound call center marketing to meet and exceed budgeted expectations. This must be realized with a high priority customer focus in order to maximize the Guest Experience with HGV. The business focus of this role is to optimize sales and operational efficiencies to deliver performance objectives...
We are currently looking for an individual to fill an open position for Director of Call Center Operations in Douglas, Arizona. The ideal candidate will have 2+ years of director experience in an outsource call center environment. Bilingual is a plus! This position pays 100k plus quarterly bonuses. Relocation assistance available if needed. Director of Operations Job Purpose: Serves customers by p...
Must have a Managed Healthcare background! The Regional Director, Member Services is responsible for the continued development and enhancement of a Member Services department in a Managed Healthcare Call Center setting, including the implementation of standard processes, policies and procedures. You will work closely with the health plans leadership to ensure compliance with all company regulatory...
Are you a Director of Call Center Operations looking to join an Exciting Startup in South Florida? Are you an experienced Call Center Director looking to manage and lead a dynamic and growing bilingual (Spanish and English) call center? Are you a Call Center Executive who has experience managing, planning and implementing strategies to drive sales, boost ROI and motivate staff? If yes to the above...
Reporting into our SVP & Chief Administrative Officer, the Director, Call Center Operations, will direct all aspects of the operations for two national and vendor relationships. Responsible for providing leadership and strategy to multiple sites, providing direction to grow our business, enhance and support product offerings and our customer and associates’ experience. Also responsible for process...
TITLE: Director, Retirement Services Call Center - Boston, MA LOCATION:MASSMUTUAL–Boston, MA COMPANY MASSMUTUAL FINANCIAL GROUP BACKGROUND: Chartered in 1851, Massachusetts Mutual Life Insurance Company (“MassMutual” or the “Company”) is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders. The Company has a long history of financial st...
We are looking for an experienced and dynamic Manager for our State-of-the-Art Call Center. Who We Are: · We are a leader in the home services industry. · Our world-famous brand and patented products enable us to offer solutions that no one else can match. · We are an energetic growth-focused organization. Who You Are: · You are a successful Manager or Supervisor with at least 3 years of Call Cent...
We are currently searching for a Director of Contact Center Operations with experience managing policy initiation teams within the Property and Casualty Insurance field. This individual will be responsible for the following: REQUIRED: 5+ years' experience in Insurance Operations and at least 3+ years of contact center management experience. MUST HAVE Property and Casualty Insurance industry backgr...
We are currently searching for a Director of Contact Center Operations with experience managing policy initiation teams within the Property and Casualty Insurance field. This individual will be responsible for the following: REQUIRED: 5+ years' experience in Insurance Operations and at least 3+ years of contact center management experience. MUST HAVE Property and Casualty Insurance industry backgr...
Judge Healthcare is currently looking for a Health Center Director in the Providence, RI Area for one of our best clients. Health Center Director Duties include: -Staff Management to ensure efficient running of the clinic Budgetary needs Payroll Issues -Appointment scheduling Assuring the quality and efficiency of Patient care Meetings with Administration Ordering supplies Clinic consists of: 2 FT...
Judge Healthcare is currently looking for a Health Center Director in the Providence, RI Area for one of our best clients. Health Center Director Duties include: -Staff Management to ensure efficient running of the clinic Budgetary needs Payroll Issues -Appointment scheduling Assuring the quality and efficiency of Patient care Meetings with Administration Ordering supplies Clinic consists of: 2 FT...
Geneva Head Start is hiring a Center Director Experience in coordination and/or management is preferred and Associates Degree in ECE is desired. Experience in early childhood education is required. Please visit www.searpdc.org for detailed qualifications and application or call 334-794-4093 ext 1415 for more information. EOE/AA As Posted in the Dothan Eagle...
Role Purpose: The STA Travel NCC/TH Sales Director is responsible for leading the business development and overall operations of the NCC and Travel Help. This includes team leadership and development, sales performance and profitability, customer service, problem solving, and overall execution of brand excellence. Sales Directors consistently build and motivate their teams to maximize sales and pr...
Blind Children’s Learning Center Bright Visions Early Childhood Center Director Bright Visions Early Childhood Center is a program of Blind Children’s Learning Center. The mission of Blind Children’s Learning Center (BCLC) is to prepare children with visual impairments for a life of independence through early intervention, education, and parent support. For over 50 years, our team of dedicated pro...
The West Virginia Schools for the Deaf and the Blind are currently accepting applications for the following position for the 2014-2015 school year: Director of Instructional Resource Center/AIM Center - WV Administrative and Professional Teaching Certification with endorsement in Visually Impaired PK-AD required. Master's degree in special education preferred. Computer skills required, i.e. knowle...
Cal Farley's It's where you're going that counts! Strengthening Children and Families Since 1939 DIRECTOR, FAMILY RESOURCE CENTER- LUBBOCK Responsible for the coordination and supervision of family resource services, to include intensive family case management, coaching & provision of referral services. Provides service within the community where clients reside. Master's degree in a Human Services...
Reporting to the General Manager of Contact Centers, the Operations Director will have operational responsibility for a 650 seat Contact Center that provides multi-channel contact center solutions to leading companies. The Operations Director is responsible for managing Operations Managers, achieving contractual account performance metrics by partnering with account teams and working with supporti...
Johnson & Johnson companies are equal opportunity employers. Manager, Onsite Vendor Management (Medical Information Call Center)-0683140723 Description Janssen Scientific Affairs, L.L.C., is recruiting for a Manager, Onsite Vendor Management (Medical Information Call Center) to be located onsite at the vendor location in Ivyland, PA. Must be able to work an alternate work schedule from approximate...
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Executive Career Tools

Director of Client Services

Salaries

$43,680.00 - $165,850.00
Typical Salary for Director of Client Services
(399 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
50.3%
Master's
28.6%
Some College Coursework Completed
7.1%
Associates
6.5%
Professional
2.4%
(294 Respondents)
Source: Monster.com Careerbenchmarking Tool

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