Call Center Director Jobs

1000+ jobs

Overview World Class Call center is in midst of systems replatform and business process transformation. Environment NICE-IEX-CRM Avaya National Call Center High Availability Call Volumes: Triage/2nd and 3rd level support The Opportunity Looking for Senior Level call center professional to oversee and manage all aspects of the Call Center Ops Eco System Senior Director level role for Custo...

HARRIS COUNTY SHERIFF’S OFFICE PERSONNEL DIRECTIVE: Type: Civilian Job Announcement: Position: Opening for Director of Communications in the Special Operations & Crime Prevention Bureau. Exceptional salary and benefit package including but not limited to medical, dental and vision coverage. Annual salary will be discussed at time of interview, and will be based on 26 pay periods. Director ...

POSITION: 911 CALL CENTER DIRECTOR The Kingfisher County 911 Board is seeking qualified candidates for its 911 Call Center Director position. The position serves as the department head for a consolidated 911 district and oversees the implementation and consolidation of 911 dispatch for police, fire and emergency medical services (EMS) in Kingfisher County, Oklahoma. The director is an exempt pos...

Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Primary Responsibilities: Provide leadership for managers and supervisors, as well as the 200+ customer service advocates in an inbound c...

Bio TRUST Nutrition (www.BioTrust.com) is one of America's fastest-growing, ecommerce nutrition brands and we are searching for a "Star", Call Center Director to support our amazing Customer Service department. This candidate will report daily to our Golden, Colorado office. It's our team's mission this year to empower more than one million individuals world-wide to improve their nutrition, reduc...

Director, Call Center Operations Company Overview Founded in 2007, SML is a full-service moving services company headquartered in Bedford, Texas. From rental truck loading to door-to-door moves, we serve customers nationwide across the lower 48 states. We pride ourselves on providing the very best customer experience and exceptional moving services. Together with national partners likePenske Tru...

About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions. Job Description: ...

C3/CustomerContactChannels is growing and seeks dynamic leaders for new call center locations. Candidates who possess a background leading 500-800 seat BPO call centers with multiple clients are encouraged to inquire. Must be willing to relocate to any new C3 call center site within the US. To learn more about C3, please visit c3connect.com, jobs.c3connect.com or our Facebook page at Facebook.com/...

The Fresh Diet, America’s #1 fresh meal delivery service is looking for a FRESH and driven Call Center Sales Director to lead, train and grow our sales and call center team. As an innovator in the diet food delivery world, Fresh Diet has become the largest player in the nation. If you are looking for an exciting opportunity and managing a sales team, we want you! Our organization offers a rewardin...

**THIS IS A PER DIEM POSITION; HOURS ARE NOT GUARANTEED** General Summary The Call Center Representative will work in the RIC Outpatient Services Center and to serve as the first point of contact for patients scheduling outpatient therapy and physician appointments throughout the RIC system of care. During the scheduling phone calls, the outpatient services call center representative will be res...

Headquartered in Louisville, Kentucky, with nearly $2 billion in annual revenues, PharMerica is the second largest institutional pharmaceutical services company in America. We are a premier pharmacy services provider dedicated to providing innovative pharmacy solutions for customers and patients in long-term care settings across the U.S. Job Summary: Employee On-boarding: · Assists supervisor t...

Vice President Call Center Operations Healthcare - Oversees, manages, and directs efficiencies of operations for a large client(s) and at regional VP level the regional operations organizations or client(s). The ideal candidate will have strong healthcare vertical background, must have BPO background/experience, and experience on the payor/insurance side. · Oversees profitability and directs ...

Data Analyst – Call Center - Territory and Account Alignment-00515102-55398 Description Responsible for maintaining Distribution Partner sales and inventory database, plus provide reporting analytics, subject matter expertise (SME), and operational support relating to data functionality, business process workflow, and business intelligence initiatives for Merial’s Customer Care function. Admini...

Job Description : Primary deliverer of services associated with assigned RMA Helpline Contact Center Programs. Oversee staff activities and performance toward required deliverables on assigned programs, with a key focus on staff customer service. Provide staff management and leadership to ensure that projects proceed on time and within designated budget. Manage staff according to program metrics ...

SCOPE OF ROLE Reporting to the Director, Partner Sales, the Outbound Call Center--Sales Manager (PSM) is responsible for managing all aspects of their Partner Sales and lead generation process as it pertains to his or her specific team. Major duties include: daily coaching of the call center reps--(PSR) Partner Sales Representatives to achieve metric performance goals; providing management commun...

Noble Iron is building a different type of company to better service the hundreds of thousands of construction contractors in the United States. Our mission is to provide a seamless combination of technology and equipment. We are a small but rapidly growing company consisting of a group of bright and passionate folks who are looking to dramatically change and improve the nature of the construction...

This position will be responsible for assessing, creating, conducting and evaluating training for the sales teams to improve their performance. He/she will also be responsible for ongoing coaching to improve representatives’ productivity via enhanced verbal and email interactions with clients and prospects. The Call Center Training & QA Manager will work with the Call Center Managers to ensure ach...

VIP Auto is a Maine based Tires and Services Company that has been around for over 50 years. We recently sold our parts division in order to partner with the 2nd largest parts company in the business. Since the partnership we are exploding in capacity and looking for the best Automotive Talent in the market place to support our 56 locations. We are a debt free company and able to offer some of the...

Since 1988, Telefund’s mission has been to provide our clients with more bang for their buck than any other telephone fundraising option. Telefund has raised $330 million over the last 26 years across five call centers for some of the top progressive organizations, campaigns and charities in the country. Our past and current clients include American Civil Liberties Union, Amnesty International, AS...

Description In this role, youll manage talent, inspire your team, and make sure every Coworker and customer comes away with a great experience. Youll help your agents to build strong relationships, make expert recommendations, and provide mobile solutions to customers like a pro. Along the way, youll stay current on all our mobile technology so that you can be an expert for your Coworkers and you...