The COO will design, scale, and carry forward the systems, processes, and infrastructure to enable the NAMI national office will be an efficient, strategic, and nimble organization capable and well positioned to facilitate systems, tools and best practices that enable and empower NAMI State Organizations and NAMI Affiliates to deliver on NAMI's shared vision, mission and values. Headquartered in Arlington, Virginia, the NAMI senior leadership team sets the strategic direction of the national nonprofit organization and supports the local Affiliates and 49 State Organizations, through nearly 170 national staff, in their work improving the lives of the millions of Americans affected by mental health conditions and their families.