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Director Of Customer Service Jobs

65 jobs

Manages the Member Support team. Responsible for directing the teams’ daily activities to achieve goals and objectives, including performance and productivity metrics. Ensures the staff provides ASI’s members with accurate and timely customer service. Handles escalated and complex issues through to resolution. Builds relationships with members. Interfaces with management in other departments, i.e....
Job Description Title:Director, Customer Service & Boston Quality Department: Contact Center Location: Boston, MA USA About Vantage Since 1983, Vantage Deluxe World Travel develops and delivers memorable travel journeys on seven continents whether on land, riverboats or small ships. If you are driven by working in a dynamic environment where you’ll discover the value of impactful contributio...
Guestware Director of Customer Service This is a great opportunity to join Guestware as Director of Customer Service. Guestware is a unique Customer Relationship Management (CRM) software solution designed specifically for the hotel industry. Leading hotels and hotel management companies use Guestware at the property and enterprise level to manage guest loyalty, guest recognition, service delive...
Are you ready to start the New Year in a unique and exciting career? If so, The Pediatric Connection may have the perfect position for you! We are seeking a dynamic leader who is experienced in home healthcare particularly in the areas of order intake and warehouse/delivery for DME. This position will oversee the order intake process through to respiratory care scheduling and ultimately the delive...
The Union Savings Bank Innovation Center is an integrated team that seeks to leverage creativity and innovation to deliver a customer-centric approach to financial services by fostering the convergence of perspective, knowledge and insight through the sharing of ideas within a collaborative environment. The Innovation Center's Director of Customer Services is the internal customer advocate who pro...
Job Description: We are looking for a Director of Customer Success and Inside Sales to help us increase sales, upgrades, and customer happiness. We currently have a mostly touchless relationship with our SaaS customers, and we want to add a more personal touch. RESPONSIBILITIESInside sales: Call large prospects as soon as they sign up. Figure out which trials are most likely to buy. For good pros...
Job Description: As our Director of Customer Success, you’ll be responsible for creating, implementing and managing the vision, strategy and goals to build an exceptional team, and exceed client expectations. You will be the primary advocate for each strategic customer, guiding them along a path to success and engaging resources across Orbit. The ideal candidate will be as passionate about Orbit ...
Company Description At EVA AUTOMATION, we're making devices that will change how you interact and think about the home. We're building a world class engineering team from the best in the consumer electronics and software industries. At Eva Automation, we are reimagining the audio/video experience by making devices that will change how people interact and think about the home. We are a ...
YBP Library Services (YBP) provides print and digital content, supporting collection management and technical services to academic, research and special libraries throughout the world. YBP has 300 employees with customers in 63 countries and is headquartered in Contoocook, NH, USA. YBP is a division of EBSCO Information Services. Director of Customer Service & Order Management The Director of Cu...
Our Director of Customer Service is both a liaison between our Customer Service Team and the rest of the business, and a leader responsible for developing a world-class team. They represent the voice of the customer in our effort to deliver exceptional experiences. The Director of Customer Service will be responsible for delivering weekly reports, identifying opportunities for improvement, and imp...
INSIDE SALES / SALES SUPPORT Leading the LED Industry Since 1992 Leotek Electronics USA LLC., located in California's Silicon Valley since 1997, and celebrating over twenty years as an LED lighting manufacturer, is globally recognized as a pioneer in light-emitting diode technology. With millions of LED products installed worldwide, Leotek offers a substantial history of proven performance. The ...
Stanley Black & Decker is an S&P 500 company and a diversified global provider of hand tools, power tools and related accessories, mechanical access solutions and electronic security solutions, engineered fastening systems, and more. With over $10.2B in global sales, Stanley is viewed as a world leader in the marketplace. We currently have an opening for a dynamic individual to join our team as a ...
Customer Service Lead – In A Company Where You Can Grow CUSTOMER SERVICE LEAD E-Commerce Company specializing in Natural and Organic foods Do you want to work in an environment where you get to interact with individuals in all areas and levels of the company on a daily basis? One where the word “Team” really means something? In a role where you can grow professionally within or outside of Custo...
Job Summary: The primary responsibilities for the Inside Sales Representative will be to solicit external clientele for the purpose of establishing a buying relationship for all of the products in the MSD catalog that fall under healthcare. Further responsibilities will include account maintenance, continuing education of marketplace and obstacles facing customers, and complete portfolio penetrat...
Job title Product Service Specialist Reports to Director, Customer Service & Distribution FLSA Exemption Exempt Effective 1/25/2016 Revised Job purpose Responsible for the delivery of superior customer service through the use of effective communication and coordination in the receipt, processing, and placement of allograft tissue orders from customers and/or distributors of the tissue ba...
Job title Product Service Specialist Reports to Director, Customer Service & Distribution FLSA Exemption Exempt Effective 1/25/2016 Revised Job purpose Responsible for the delivery of superior customer service through the use of effective communication and coordination in the receipt, processing, and placement of allograft tissue orders from customers and/or distributors of the tissue ba...
Our Confidential Company is a breakthrough payment procession solution provider built on an ever-expanding menu of home-grown software. And that’s where you come in. As our new Director of Engineering & Development, you will effectively lead the development and testing team to produce tangible results. You’ll coordinate the management of the development and testing team with overall product requir...
Our Company We manage the online marketing and web visibility for over 15,000 professional firms. Recognized three years in a row as one of America’s Fastest-Growing Private Companies byInc. Magazine, ProSites.com and CPASiteSolutions.com are the premier online marketing solutions for doctors, dentists and financial professionals nationwide – think of us as a next generation ad agency with 15,000...
SUMMARY The Customer Service Manager will maintain on-going customer satisfaction by overseeing the accuracy and timeliness of daily order activities of Trojan’s customer service team. They will develop partnerships with Logistics and Supply Chain departments to ensure communication and information sharing. They will ensure that customers are retained, satisfied, and that their needs are complete...
Responsible for managing the overall production schedule, insuring our valuable customers are always delighted, while efficiently loading the production floor. Utilizing exceptional decision making and interpersonal skills, will react quickly and effectively to a fast paced work environment, directly interfacing with Operations Management, Customer Service, Manufacturing Engineering, and Procureme...