Customer Service and Branch and Dealer Support - Interact with assigned branches, dealers, and customers regarding contract changes and information on existing contracts such as, but not limited to, rebooks, extensions, tax changes, equipment location changes, name changes, assignments and special customer requests. Miscellaneous - Handle special projects and perform other tasks as assigned including but not limited to, subscription updates for dealer personnel and working with software vendor and our internal IS departments for Crown Credit on front-end system issues and testing of new software upgrades.