Responsibilities Travel up to 25% of the time, and will consist of driving to locations close to your home, as well as driving to locations that require overnight travel for up to a week at a time Use a laptop computer and a portable scanner to retrieve medical records which will be uploaded into a database Schedule appointments and visits to physician offices in a timely, efficient manner to meet all deadlines Be able to independently troubleshoot technology and equipment while in the field Use your skills to make an impact Required Qualifications High School Diploma or equivalent 1+ years of administrative, office or support experience Must have reliable transportation This job is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits Proficiency in Microsoft Office Word and Excel Demonstrated organizational skills Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate’s Degree or higher education Prefer that candidate lives in a reasonable commutable distance to Federal Way, WA Experience working with Electronic Medical Records (EMR/EHR) in either a clerical or clinical environment Strong written and verbal communication skills; strong analytical, organizational and time management skills Knowledge and experience in health care environment/managed care Additional Information This job is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.