Establish collaborative relationship with clients using a variety of mediums (in-person, telephone, video call, text, IM in order to assists clients in accessing OSF digital health related services, targeted kits/supplies, and understanding care guidelines and instructions), as well as helping them navigate the healthcare system while recognizing the model of care the client needs. In addition, the CHN is expected to be competent and capable of coordinating community outreach, access to providers through the use of digital instruments to facilitate remote physical exams and remote technology operations in order to provide direct health services and linkage despite barriers such as transportation, internet access, etc.