Speak clearly and communicates information and ideas verbally so others will understand, identify and understand the speech of another person, and competently responds to questions in one-on-one and small-group situations to a variety of audiences, such as managers, colleagues, customers, clients, and the public. • Use exceptional customer service skills to respond to community needs, enhance public relations, coordinate activities, and represent the Weld County Department of Public Health and Environment in order to promote and maintain a positive public health image and foster pride and professionalism in the workplace and community.