As a Patient Financial Services Representative at Banner Alzheimer's Institute, Phoenix, AZ, you will be providing excellent customer service to our patients by answering phones, scheduling patient appointments, providing registration of patient and insurance information, verifying insurance coverage, validate referrals and authorizations, collect patient liability and providing financial guidance to patients. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.