Guest Service Agent Jobs in Iowa

24 jobs

Position Description: The Guest Service Representative is a member of the front desk team. This team member is responsible for maintaining and promoting hospitality at all times and welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. What does our hotel offer to you as a new team member? * A company culture that focuses on its people * A ...

Description JOB SUMMARY The Guest Service Agent is responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. JOB DUTIES & RESPONSIBILITIES • Greets, registers, and assigns rooms to guests. • Handles confidential information, including guest records, with a high de...

Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to checking guests in/out, promoting company programs, maintaining guest records, cash handling, etc. May also assist with set up of Breakfast or Evening Beverage which may include food pre...

Description JOB SUMMARY The Guest Service Agent is responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. JOB DUTIES & RESPONSIBILITIES • Greets, registers, and assigns rooms to guests. • Handles confidential information, including guest records, with a high de...

Description JOB SUMMARY The Guest Service Agent is responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. JOB DUTIES & RESPONSIBILITIES • Greets, registers, and assigns rooms to guests. • Handles confidential information, including guest records, with a high de...

Description JOB SUMMARY The Guest Service Agent is responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. JOB DUTIES & RESPONSIBILITIES • Greets, registers, and assigns rooms to guests. • Handles confidential information, including guest records, with a high de...

With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Ho...

If you have any issues while completing the Ameristar online application, please contact our Career Center at 712.396.3041 . Adhere to guest service requirement listed above Adhere to established department and property policies and procedures. This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty Maintain and deliver AA...

Job Description: As a Front Desk Agent, you will ensure that the highest standards of hospitality and welcome are demonstrated at all times at the front desk. Your key responsibilities will include reservations, walk ins, check in, check out, billing, messaging, and guest relations. You will have a great knowledge of the hotel's facilities and services in order to pass this information on to the ...

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful career...

Job Description: Position Overview : To ensure prompt and courteous service to all. To ensure maximum room revenues and guest satisfaction. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenues, occupancy percentages, and other front office operating statistics. Prepares a summary of ...

Description JOB SUMMARY The Front Desk Supervisor coordinates the front office activities of the hotel and provides support to the General Manager. JOB DUTIES & RESPONSIBILITIES • Responsible for completing required franchise and TMI standards training and staying current on all updates/changes to standards, policies, and processes. • Directly supervises or assists in the supervisory function...

Description JOB SUMMARY The Front Desk Supervisor coordinates the front office activities of the hotel and provides support to the General Manager. JOB DUTIES & RESPONSIBILITIES • Responsible for completing required franchise and TMI standards training and staying current on all updates/changes to standards, policies, and processes. • Directly supervises or assists in the supervisory function...

Job Description: Position Overview : To ensure maximum room revenues and guest satisfaction are attained by providing efficient and courteous Front Desk Service. Essential Functions : Registers and processes guests promptly upon arrival to ensure guest satisfaction. Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accoun...

Job Description: Holiday Inn Express hotels look for people who are genuine, friendly, thoughtful and resourceful. People who care enough to go the extra mile to give our guests a great experience. JOB DESCRIPTION: Assist the General Manger in the supervision of the housekeeping and laundry operation to ensure that product quality standards are met and optimum service is provided to hotel guest...

Job Description: Manage all aspects of the front office (for example, guest registration, bell services, business center, telephone services, concierge services and guest reservations) to deliver a guest experience that is unique and brings the brand to life. At Holiday Inn ® we want our guests to relax and be themselves which means we need you to: Be you by being natural, professional and pers...

Job Description: Head Housekeeper Staybridge Suites JOB OVERVIEW: Management and operation of housekeeping and laundry departments to ensure maximum profitability and highest standards of cleanliness to guests. To supervise, direct, assist, facilitate, coordinate and assure the completion of housekeeping tasks assigned to the housekeeping staff to provide our guests with the highest quality of...

Description JOB SUMMARY The Night Auditor is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records. JOB DUTIES & RESPONSIBILITIES • Keeps accurate accounts of cash, checks, and credit transactions. • Handles confidential information, including guest records, with a high degree of integrity. • Makes daily deposits (as applicable). • Veri...

Description JOB SUMMARY The Night Auditor is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records. JOB DUTIES & RESPONSIBILITIES • Keeps accurate accounts of cash, checks, and credit transactions. • Handles confidential information, including guest records, with a high degree of integrity. • Makes daily deposits (as applicable). • Veri...

Description JOB SUMMARY The Night Auditor is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records. JOB DUTIES & RESPONSIBILITIES • Keeps accurate accounts of cash, checks, and credit transactions. • Handles confidential information, including guest records, with a high degree of integrity. • Makes daily deposits (as applicable). • Veri...