Guest Service Agent Jobs in Massachusetts

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67 Massachusetts Guest Service Agent jobs found on Monster.

Jobs 1 to 20 of 67
Job Description Assist guests with arrival and departure from hotel, while providing positive guests experiences. •Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. •Complete the registration proce...
Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. Previous customer service experience Compute basic arithmetic. Fluency in English both verbally and non-verbally. Provide legible communication and directions. Ability to: handle cash and accurately...
Guest Services Agent First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with the Fairmont Copley Plaza. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests". Hotel Overview: Come be part of over 100 years of except...
Rated by TripAdvisor as a top Cambridge hotel, The Marlowe is a uniquely smart choice when traveling anywhere in the Boston area. Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees. What you get to do: The Guest Service Agent is responsible for provi...
Embassy Suites Boston, MA
A Guest Services Agent with Doubletree by Hilton is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? DoubleTree by Hilton understands that doing the little things well means everything. It all starts w...
Job Description Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manger Position Requirements Immediately greet guest and offer to assist with their needs. Register and assign guests to hotel rooms. Establish method of p...
Hyatt Hotels Burlington, MA
Guest Service Agent BUR000249 Description HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 150 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center a...
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. DUTIES & FUNCTIONS Fundamental Requirements • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. • Maintain proper operation of the PB...
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. DUTIES & FUNCTIONS Fundamental Requirements • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. • Maintain proper operation of the PB...
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. DUTIES & FUNCTIONS Fundamental Requirements • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. • Maintain proper operation of the PB...
Embassy Suites Boston, MA
A Guest Services Agent with DoubleTree by Hilton is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? DoubleTree by Hilton understands that doing the little things well means everything. It all starts w...
Embassy Suites Boston, MA
A Front Desk Clerk with Doubletree by Hilton is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? DoubleTree by Hilton understands that doing the little things well means everything. It all starts with...
The Ritz-Carlton Hotel Company, L.L.C. Waltham, MA
Additional Information:This hotel is owned and operated by an independent franchisee, Park Lodge Hotels. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International. Responsibilities will include handling all guest arri...
HEI Hotels & Resorts Waltham, MA, 02154
Job Description Assist guests with arrival and departure from hotel, while providing positive guests experiences. •Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. •Complete the registration proce...
Embassy Suites Marlborough, MA
A Front Desk Clerk with Embassy Suites Hotels is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-sta...
YMCA of Greater Boston Inc Charlestown, MA, 02129
Category Hospitality Description Position Type : Overnight Hourly (Non Exempt) Position Summary: The Guest Service Agent is responsible for providing quality guest services that include registration and check-out, mail and message service. The Guest Service Agent must be accurate with daily accounting procedures. General Responsibilities: • Process all guest check-ins by confirming reservati...
Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Gallery Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This p...
Description: This is an Interstate Hotels & Resorts position. This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this open...
Hyatt Hotels Medford, MA
Gallery Host (Guest Service Agent) MED000072 Description Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Gallery Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while main...
Interested candidates may only apply on www.ba.applybyweb.com We are seeking individuals with a positive attitude and strong attention to detail to provide outstanding service to our guests. All candidates for these positions will be required to work on shifts as well as have the flexibility to work past shifts if necessary. Because we meet the demands of our guests 365 days a year, you will be r...

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