Guest Service Agent Jobs in Minnesota
Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Gallery Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This p...
Front Desk Lead Agent (Lead Gallery Host/Guest Service Agent) MIN001146 Description The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt...
Sage Hospitality Minneapolis, MN
Position Description: POSITION FOCUS Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. SERVICE CULTURE FOCUS To support Sage’s Vision of being recognized by our customers as the best in ou...
Hilton Worldwide Washington, MN
A Guest Service Agent with Embassy Suites Hotels is responsible for in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both in...
The Ritz-Carlton Hotel Company, L.L.C. Minneapolis, MN
With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Ho...
Interstate Hotels & Resort Minnetonka, MN, 55345
Description: This is an Interstate Hotels & Resorts position. This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this open...
The Country Inn & Suites-Brooklyn Center is seeking an energetic customer service driven individual to join their team as a Full Time Guest Service Agent The selected individual will be responsible for providing quality customer service to guests by performing a variety of activities including, but not limited to, assisting in: answering phone calls, taking reservations, checking guests in and out...
Job Description: Job Summary: The Guest Services Representative is responsible for taking phone calls, reservations, checking guests in and out, and accommodating guest requests in a pleasant, professional and efficient manner. Essential Job Specific Duties: Maintains a working knowledge of rate structure and marketing programs, and up-sells whenever possible. Registers guests in a timely a...
Embassy Suites Minneapolis, MN
A Guest Services Agent with Hilton Hotels and Resorts is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a wo...
The Night Auditor is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records. The night auditor is responsible for all Guest Service Representative job duties. • Keeps accurate accounts of cash, checks, and credit transactions. • Handles confidential information, including guest records, with a high degree of integrity. • Makes daily deposits...
Do you have a passion for hospitality? The Country Inn & Suites Brooklyn Center has immediate openings for a Full time Night Audit/Guest Service Representative. Join our team committed to providing every guest a comfortable, caring, and consistent experience through great service in an environment that feels like home. We are seeking dedicated and energetic applicants who will be part of our commi...
Job Description: Position Purpose: Greet and register guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet high standards of quality. Examples of Duties: Essential functions: Average Percent of Time 15 Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests...
Fairmont Hotels & Resorts Washington, MN
Royal Service Agent (Phone Operator) - Part Time Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent, effective and engaging communication is the key when speaking to fellow Colleagues and Guests. Hotel Overview : Located in Washington's fashionable West End, The Fairm...
Responsibilities include performing the following functions: answering incoming/in-house phone lines, directing calls and/or taking messages, coordinating communication among hotel personnel, assisting guests in completing outside calls, receiving and performing wake-up calls for guests, maintaining records and/or files of all communication and activities. Required Skills & Experience: The indiv...
Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 12 hospitals, 15 pharmacies, specialty care centers and specialty medical services that...
Menzies Aviation Minneapolis, MN, 55415
Summary: As the primary passenger contact at the airport, Agents are at the forefront of ensuring our guests have a first-class experience from the beginning to the end. Essential Duties and Responsibilities: Checking in passengers for flights at the ticket counter and gates; Verifying passenger documentation; Assigning seats and providing gate information; Checking baggage; Hosting self-ser...
Front Office Agent MIN001107 Description Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the fa...
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If y...
Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests Obtain necessary credit and payment information from guests Provide check cashing and foreign currency conversion for hotel guests Coordinate with other hotel departments to satisfy guest requests Provide detailed information about hotel facilities and ...
Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people. ...
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Hospitality Career Tools
Guest Services Coordinator
$14,560.00 - $44,000.00
Typical Salary for Guest Services Coordinator in Minnesota
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Guest Services Coordinator
Serves guests by planning, implementing, and evaluating concierge, valet, luggage, and transport services, and special events; coordinating staff.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Dealing with Complexity
Keeps guests informed by preparing and disseminating announcements and itineraries; preparing staff with information and background; providing information; answering questions.
Updates job knowledge by attending educational workshops.
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