Housekeeping Job Overview
Housekeepers are sometimes overlooked, but the role they play in the hospitality industry makes them indispensable. They often work in hotels or resorts, but hospitals and private homeowners also employ them.
On an average day, a housekeeper may perform any of the following duties:
- Change sheets and make beds.
- Vacuum rugs and carpets.
- Sweep and mop floors.
- Dust and polish various surfaces.
- Empty trash cans and properly dispose of trash in a dumpster.
- Clean hallways and other common areas.
- Replenish supplies, such as soap and towels, in rooms.
Housekeeping Job Education RequirementsHousekeeping consists mainly of physical labor and does not require special skills, so most employers do not require housekeepers to have a formal education. Training takes place primarily on the job.
While housekeepers do not need any official certifications, they do need some specific qualities. Successful housekeepers maintain a positive attitude and have interpersonal skills. In a hospital or hotel, they represent the facility for which they work, so smiling at guests and patients and greeting them is an important way for housekeepers to help the facility give a good impression. Attention to detail is also key; a hair left in a bathtub or a smudge on the mirror can lead to disgruntled guests.