Slot Supervisor Jobs
Slot Supervisor Overview
Highly competent Slot Supervisors oversee the casino floor, which can range from several hundred to thousand square feet. They specialize in maintaining slot machines, from solving patrons' issues to managing employees within the space. Slot Supervisors must have well-rounded communication skills to convey authority when it comes to patron complaints over payouts or to solve an employee conflict. Mathematics skills are a must with large payouts being a Slot Supervisor's specialty. They must deal with broken machines and schedule technicians accordingly. With slot machines strictly covered by state and federal laws, Slot Supervisors must be diligent with their adherence to these regulations to keep the casino working faithfully under the law.
Slot Supervisor Education Requirements
Most casinos require some experience with slot machines before speaking with an applicant. A potential hire could have been a Slot Machine Attendant or even an Electronics Engineer. Slot machines are computer-driven, making them prone to breakdowns over time. A qualified slot supervisor can troubleshoot a problem to delegate duties, such as closing down a slot area and calling the proper repair technicians. Ideally, one year of experience is necessary for most casinos. A high school degree is mandatory, but a college degree isn't required. However, potential Slot Supervisors can have an advantage with a four-year degree, giving interviewers an idea of that person's possible growth in the casino industry.
Slot Supervisor Job Market
Recent statistics suggest that gaming services will increase in job opportunities by 10 percent by 2022. With many states slowly adding more casinos, and allowing them to spread into new areas, slots are always a lucrative selection. They are easier than ever to operate, making maintenance minimal and payoffs high for casinos. If a job seeker is looking into this field, they can try to start with entry-level positions, including a Slot Machine Attendant job.
Slot Supervisor Salary
Salaries for this position range from $30,000 to $58,000 a year, depending on location and experience. A large casino with multiple slot areas may pay more than a small casino with only a few machines, for example.
POSITION SUMMARY: This position will beresponsible for managing, overseeing and scheduling of installations, upgrades, servicing and troubleshooting of AGT products and associated equipment in casinos within the specific territory. The manager will be responsible for staff throughout Latin America performing a variety of tasks to coordinate the delivery and installation of equipment while providi...
Slot Technician Customer Service Specialist Job Label:KONAM - GS Sp II Are you an experienced Slot Technician? Are you tired of spending holidays on the casino floor? A traditional work schedule and reduced time on the road is no longer a dream – It can be your reality! Konami Gaming, Inc., the leader in slot machine development, is looking for a Slot Technician Customer Service Specialist to jo...
Job Description: The Seminole Hard Rock Hotel & Casino Tampa has an exciting opportunity for a Slot Technician Supervisor. SUMMARY: The Slot Technician Supervisor is responsible for the leadership and management of the technical employees and department. This includes management of all equipment, systems, new product education, and repair. Responsibilities include the coordination of machine re...
Seminole Tribe of Florida Seminole Casino Immokalee, FL
Job Description: The Slot Technician Supervisor is responsible for supporting the Slot Manager with operations management responsibilities in reference to Slot Technicians. This includes employee development, training, staffing and scheduling and the management of all procedures and processes that support the Slot operations while maintaining the highest standards of guest player services. • Dem...
Seminole Tribe of Florida Seminole Casino Coconut Creek, FL
Job Description: The Slot Technical Supervisor plans, organizes, and directs the installations, unscheduled maintenance, and special projects on all slot machines and related equipment. The Slot Technical Supervisor performs and supervises Slot Technicians performing all of the “Essential Functions/Duties” listed below. Duties and Responsibilities: Review new technology, equipment, and accessor...
Penn National Gamin Plainville, MA
Don’t just work. Work Happy. A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following....
Receive and fulfill beverage orders including mixing alcoholic and non-alcoholic drinks according to standard beverage recipes. Complete monetary transactions and maintain an accurate bank. Maintain the cleanliness of the bar area and equipment JOB REQUIREMENTS: Must be at least 18 years of age. Previous experience as a bartender preferred. Must have excellent customer service and communication ...
Valley Forge Casino King Of Prussia, PA, 19406
Summary Responsible for providing exceptional guest service and ensuring slot machines, player tracking and accounting systems are monitored on a continual basis for operation at maximum efficiency. Job Duties Hire, train and manage employees within the guidelines of the department. Manage all guest disputes, machine payouts, service breakdowns and tax information for Jackpot Winners. Perform j...
Herbst Gaming Sparks, NV, 89432
· Supervises and directs the activities of the Slot personnel to ensure the smooth and efficient operation of the slot department on assigned shift. · Implements company policies and procedures, including the system of internal controls (Title 31) and all other applicable governmental regulations. · Ensures adherence of the Slot personnel to the same. · Promotes positive customer services by as...
Boyd Gaming Michigan City, IN, 46360
Responsible for the supervision of Slot personnel during an assigned shift. Ensure the security and accountability of slot funds. Ensure all Company policies and procedures and Indiana gaming regulations are consistently followed. JOB REQUIREMENTS: Must be at least 21 years of age. High school diploma or equivalent required. One (1) year of experience in the same or similar role preferred. Exper...
Pala Casino Pala, CA, 92059
Location: Pala, CA Responsible for assisting the Slot Club Manager in building a highly motivated club card staff dedicated to giving exemplary guest service. Assist in casino promotions and special events functions. Thorough knowledge of marketing. Excellent guest service and people skills. Ability to communicate with all levels of employees and guests. Knowledge of personal computer, typing...
Sandia Resort Casino Albuquerque, NM, 87102
Position Summary Under limited supervision while working with management to fulfill goals and objectives in the Slot Department. Work to ensure a consistent and professional corporate image. Supervision Exercised Supervised by the Slot Tech Manager and the Assistant Slot Tech Manager. Supervise Slot Lead Technician and additional personnel as assigned. Major Duties and Responsibilities Respo...
Caesars Entertainment Corporation Elizabeth, IN, 47117
Job Summary: As primary responsibility, supervises the operation and personnel in Slot Operations on assigned shift. On an as needed basis, will provide supervisory functions for the operation and personnel in the casino Beverage department. Provides support, assistance and excellent guest service to all patrons. Qualifications: High school diploma or equivalent required. A minimum of one-year pr...
Maryland Live Casino Hanover, MD, 21076
FUNCTION The Supervisor Slot Operations is responsible for the successful operation of the shift and assuring that guests have a favorable gaming experience. Ensures slot attendants and other assigned personnel are properly scheduled and meeting the needs of guests while following policy, procedures and protocol. SPECIFIC DUTIES AND RESPONSIBILITIES Responsible for the supervision of staff and ...
Boyd Gaming Dubuque, IA, 52002
Responsible for supervising the daily operations of players club representatives and programs. Provide communication and motivation to representatives to increase club membership to ensure guest satisfaction and retention. JOB REQUIREMENTS: Must be at least 18 years of age. One (1) year of gaming or player's club experience preferred. Must be proficicient in the use of player tracking systems. M...
Santa Ana Star Casino Santa Ana Pueblo, NM
Summary: The Slot Technical Supervisor is responsible for managing the Slot Technicians and overseeing the maintenance and repair of all slot machines. Major Responsibilities/Activities: • Administers the Slot Technical Department functions, planning, directing, staffing and controlling. • Repair and preventative maintenance of Slot Machines, progressive controllers and displays, bill validato...
Boyd Gaming Shreveport, LA, 71101
Responsible for supervising and directing work assignments of the slot repair staff. Resolve equipment operation discrepancies. Review and analyze reports related to slot equipment performance. JOB REQUIREMENTS: Must be at least 21 years of age. Six (6) months of experience in the same or similar position preferred. Must be skilled and knowledgable in gaming machine maintenance and repairs. Must...
Seminole Gaming Hollywood, FL, 33081
The Seminole Hard Rock Hotel & Casino Tampa has an exciting opportunity for a Slot Technician Supervisor. SUMMARY: The Slot Technician Supervisor is responsible for the leadership and management of the technical employees and department. This includes management of all equipment, systems, new product education, and repair. Responsibilities include the coordination of machine relocation, machine ...
Job Description: The Slot supervisor is responsible for providing the leadership, integrity, and supervision of the operations on their shift. This includes currency and ticket accountability, employee development, staffing and scheduling, and the management of all procedures and process that support the Slot operations while maintaining the highest standards of player service. Job Requirements:...
Baton Rouge Casino Hotel Baton Rouge, LA, 70804
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.) Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeab...
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Hospitality Career Tools
$22,880.00 - $52,260.00
Typical Salary for Slot Supervisor
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Supervises functions of slot department workers to provide service to patrons, handles complaints of players, and verifies and pays off jackpots.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Administration and Management
Answers patrons' questions about gaming machine functions and payouts.
Patrols assigned areas to ensure that players are following rules and that machines are functioning correctly.