Act as the subject matter expert and owner for all People & Community related policies and procedures including but not limited to the Shipt National Employee Handbook Own ongoing efforts and future policies related to a safe return to in-person work as part of our hybrid work model rollout Address employee relations issues, such as harassment allegations, workplace complaints, or other employee concerns; Provide support, guidance, and counsel related to HR best practices, such as performance reviews, coaching/counseling techniques, or documentation of performance issues; Conduct exit interviews and ensure all offboarding processes are compliant and completed in a timely manner; Perform other duties and special projects as assigned by your leader or client About You: You take pride in enabling the best work of others on the team. How You Can Make an Impact Own execution of pre-hire and onboarding process, leading to a smooth transition for new hires; work includes processing new hire paperwork, background checks, I9, immigration, and E-Verify application Provide dedicated support to HR Business Partners with specific focus on HR transactions, data maintenance, location changes, compensation changes, employee data/assignment changes, reporting, off-boarding, and Workday records as needed Review and support employee inquiries related to the reasonable accommodations processes and policy, engage in the interactive process, and collect required documentation.