2Nd Line Support Jobs
This is an exciting opportunity for a Desktop and Server Support Engineer to join a company that has ambitious growth plans in the US. Xchanging is a business process and technology services provider and integrator. Listed on the London Stock Exchange (LSE:XCH), we have over 8,000 employees in ten countries, providing services to customers in 48 countries. We specialise in Insurance, Financial Se...
Application Specialist (als 2nd Line Support Engineer für ein Migrationsprojekt) Über Atos Für unsere Service Line Systems Integration suchen wir für den Bereich Customer Service per sofort oder nach Vereinbarung am Standort Zürich-Albisrieden eine/n Application Specialist als 2nd Line Support Engineerfür ein Migrationsprojekt Ihre Aufgaben · 2nd Level Support und Trouble Shooting bei der Inb...
Atos IT Solutions and Services, Inc. Wroclaw, OH
2nd Line Support Engineer Job Description As 2nd Line Support Engineer you will be responsible for: - support of application systems for international clients (mainly Germany) via phone, e-mail and ticket tool - solving and routing of incidents to appropriate level - report creation Job Requirements - Knowledge and experience in MS Office, especially Excel and Power Point - Knowledge of ba...
Application Specialist (2nd line Support Engineer) Über Atos Für unsere Service Line Systems Integration suchen wir für den Bereich Customer Service per sofort oder nach Vereinbarung am Standort Zürich-Albisrieden eine/n Application Specialist (2nd Line Support Engineer) Ihre Aufgaben · Entgegennahme von Störungen (1st und2nd Level) und Problemmeldungen unserer Endbenutzer per Telefon und E...
The root Braintree, MA
IT Operations Support Analyst 1st Line Support/2nd Line Support A prestigious and well respected client in Birmingham is looking for an IT Support Analyst to join a busy and successful team. Initially for a 3 month contract, there is an opportunity for a permanent position thereafter. The role will encompass a wide range of IT operational and support tasks. Typical responsibilities will include s...
ontheshortlist North Wales, PA
Shortlist are proud to be working with a fantastic North Wales business. They are currently looking for a 2nd Line Support Engineer. You will be supporting hardware and software in a Windows 2003 environment. The 2nd Line Support Engineer will be involved in projects for a large scale client in North Wales. You mus be approachable, have effective communication skills and able to liaise with non-t...
9-20 Recruitment Leland, NC
9-20s international client based in Manchester are currently recruiting for 1st and 2nd Line Support candidate on a permanent vacancy for immediate start. The Role: To provide the delivery of 1st and 2nd Line ** Support Services including: Essential: Driving License ** Management of workload (1st line) via an in-house Service Desk application · Provide a professional customer-focused IT suppo...
peoplesource San Francisco, CA
My client a leading IT solutions provider are seeking to recruit a Helpdesk Advisor in a permanent fashion and you will bring the below skill set: Key Responsibilities 1. Provide support to customers to assist in the resolution of issues raised in accordance with their SLAs. 2. Responsible for planning, allocating and coordination of the correct internal resources to resolve the call in a timel...
springgrp San Francisco, CA
Main Duties & Responsibilities: Helpdesk support – primarily 2nd & 3rd Line Technical Lead on IT projects, planning and deployment Onsite support visits both planned and unplanned Solution design and technical investigations for our customers Candidate: Any form of experience on 3rd line will be highly advantageous. Strong working knowledge of network technologies, configuration, fault find...
ninesharp San Francisco, CA
Infrastructure Engineer, Service Desk Analyst, 1st Line, 2nd Line support Permanent - Northampton –£20,000 to £24,000 per annum, plus benefits Service Desk Analyst, 1st Line, 2nd Line - My key client, a leading professional services firm, are currently recruiting for a service desk analyst on a permanent basis. This is a great opportunity for someone to join an organisation that is growing consi...
KINON Bristol, RI
Friday, 29 August 2014 I'm looking for Our Site Our directory News Sport Forums What's On Deals Pictures Jobs Contact us About us MyThisisJobs Motors Homes Restaurants Places Services Partners Return to search results Junior 1st and 2nd Line Support Engineer. Central Bristol [ Your browser does not support frames ] Junior Level 1st Line and 2nd Line Support Engineer, Central...
parallelconsulting San Francisco, CA
2nd Line Support Windows Exchange Northampton - £30k Windows Server Exchange / AD Office Desktop Fantastic opportunity with financial services organisation. You will join a dedicated team of Infrastructure Analysts / Consultants who support the business and lead internal projects and upgrades. you will be part of a team supporting a number of users spread across various offices in the UK, via t...
searchability San Francisco, CA
Graduate Technical Analyst – 1st and 2nd Line Support Digital Media Solutions – Lymm Graduates 1st / 2nd Line Support Lymm Salary up to 18k Call 01244 567 567 or email ***** for further info. Are a recent graduate looking to get your foot on the IT ladder? Then don’t miss this great chance to do just that! A fantastic opportunity has arisen where the possibilitie...
reedglobal San Francisco, CA
2nd Line Support, Help Desk, Service Desk, Windows, Apple MAC, SCCM Due to a recent roll out of Iphones and Ipads across my client. They are looking for a customer focused individual to join their support team on a contract basis. The individual will have strong Windows and MAC support experience as well as iDevice ( iPhone, iPad etc). You Must have experience supporting: - Windows 7 and 8 - S...
The Travel Corporation Anaheim, CA, 92808
The Travel Corporation is a highly successful international travel group with over 25 award winning brands. These include luxury hotels and boutique river cruise ships, niche tour operators and other leisure interests. The Travel Corporation’s guiding principle is one of providing the most enjoyable, enriching travel experience for its customers across the globe . Find out more on the The Travel ...
Atos IT Solutions and Services, Inc. Bydgoszcz, OH
2nd Line Support Engineer (BlackBerry/Good Managed Mobile Device Service) Company Information Atos is an international information technologyservices company with annual revenues of EUR 8.7 billion and 78,500 employeesin 42 countries. Serving a global client base, it delivers hi-techtransactional services, consulting, systems integration and managed services.Atos is focused on business technolog...
computerpeople San Francisco, CA
1st / 2nd Line support is required for a rolling contract, initially weeks, based in Burton upon Trent. This is an urgent requirement and candidates will ideally be able to start immediately. Role and Responsibilities: · Provide Service Desk support to client site and customers within agreed procedures and SLAs (responding to customer calls, logging, troubleshooting and analysing; call reassignm...
sthreeuk San Francisco, CA
3x 2nd Line Support Engineers – Swansea Job Role: 2nd Line Support Engineer Location: Swansea Salary: £30,000 Computer Futures are currently seeking 3x 2nd Line Support Engineers for a well-established client in Swansea. To be successful you will have experience within the following; VMware 5.1 Windows XP, Windows 7 and Windows 8 Windows 2003, 2008, 2012 Server Active Directory 2003, 2008 ...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Support Engineer Chicago, IL; Arlington Heights, IL Full-Time $35,000 - $80,000 Apply Apply Support Engineer Chicago, IL; Arlington Heights, IL Full-Time $35,000 - $80,000 Apply Job Details If you are a Support Engineer with 3+ years of experience, please read on! We are a manufacturer and inte...
Job Title: Field Service Engineer – SOCA Reports To: Customer Service Manager Department: Global Operations – Customer Service Direct Reports: None Location: 75%Travel/25% Home Office FLSA Status: Exempt EEO-1:Professionals Prepared By/Date: Human Resources August 2014 SUMMARY: Support our Service network and help build a world class technical support center. This position requires the abi...
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IT Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Provides information by collecting, analyzing, and summarizing inquiry and service trends.
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.