2Nd Line Support Jobs
parallelconsulting San Francisco, CA
2nd Line Support Windows Exchange Northampton - £30k Windows Server Exchange / AD Office Desktop Fantastic opportunity with financial services organisation. You will join a dedicated team of Infrastructure Analysts / Consultants who support the business and lead internal projects and upgrades. you will be part of a team supporting a number of users spread across various offices in the UK, via t...
peoplesource San Francisco, CA
My client a leading IT solutions provider are seeking to recruit a Helpdesk Advisor in a permanent fashion and you will bring the below skill set: Key Responsibilities 1. Provide support to customers to assist in the resolution of issues raised in accordance with their SLAs. 2. Responsible for planning, allocating and coordination of the correct internal resources to resolve the call in a timel...
springgrp San Francisco, CA
Main Duties & Responsibilities: Helpdesk support – primarily 2nd & 3rd Line Technical Lead on IT projects, planning and deployment Onsite support visits both planned and unplanned Solution design and technical investigations for our customers Candidate: Any form of experience on 3rd line will be highly advantageous. Strong working knowledge of network technologies, configuration, fault find...
1st / 2nd Line support is required for a rolling contract, initially weeks, based in Burton upon Trent. This is an urgent requirement and candidates will ideally be able to start immediately. Role and Responsibilities: · Provide Service Desk support to client site and customers within agreed procedures and SLAs (responding to customer calls, logging, troubleshooting and analysing; call reassignm...
Atos IT Solutions and Services, Inc. Bydgoszcz, OH
2nd Line Support Engineer (BlackBerry/Good Managed Mobile Device Service) Company Information Atos is an international information technologyservices company with annual revenues of EUR 8.7 billion and 78,500 employeesin 42 countries. Serving a global client base, it delivers hi-techtransactional services, consulting, systems integration and managed services.Atos is focused on business technolog...
Atos IT Solutions and Services, Inc. Wroclaw, OH
2nd Line Support Engineer Job Description As 2nd Line Support Engineer you will be responsible for: - support of application systems for international clients (mainly Germany) via phone, e-mail and ticket tool - solving and routing of incidents to appropriate level - report creation Job Requirements - Knowledge and experience in MS Office, especially Excel and Power Point - Knowledge of ba...
Atos IT Solutions and Services, Inc. Zürich, OH
2nd line Support Engineer Über Atos Für unsere Service Line Systems Integration suchen wir für den Bereich Customer Service per sofort oder nach Vereinbarung am Standort Zürich-Albisrieden mehrere Application Specialists (m/w) Ihre Aufgaben · Aufbau, Unterhalt und Support der Systeme (Aufsetzen, Release Upgrade, Patching, Test) · Betrieb von Linux, Backup und Software-Deployment sowie Admini...
outsourceuk San Francisco, CA
2nd line Support / Support Analyst Location: Staffordshire 2nd line Support / Support Analyst / Service Analyst / Service Desk Support - CONTRACT 2nd Line Support / IT Support required to joined an International business on a contract basis. Outsource UK is looking for IT Support Analyst / 2nd Line Support with extensive in Microsoft Exchange, Active Directory and Windows Server. You will be jo...
hayshc San Francisco, CA
An excellent and exclusive opportunity with one of my prestigious clients based in Oxford has arisen for an experienced 2nd Line Support Analyst to join their growing team for an 12 month fixed term contract. This is an excellent opportunity for an experienced Support Analyst to further develop their skills within a dynamic and newly formed team. You will directly work with a team of 5 people, wh...
searchability San Francisco, CA
Graduate Technical Analyst – 1st and 2nd Line Support Digital Media Solutions – Lymm Graduates 1st / 2nd Line Support Lymm Salary up to 18k Call 01244 567 567 or email ***** for further info. Are a recent graduate looking to get your foot on the IT ladder? Then don’t miss this great chance to do just that! A fantastic opportunity has arisen where the possibilitie...
2nd Line Support, Windows, Microsoft, Outlook, Office, Apple, Linux 2nd Line Support, Windows, Microsoft, Outlook, Office, Apple, Linux My client is going through a period of change, restructuring their support teams and are looking for a customer focused 2nd Line individual to join their Specialist User Support Team (SUS) on a contract basis. The SUS Team provides support for desktops/laptops,...
2nd Line Support, Help Desk, Service Desk, Windows, Apple MAC, SCCM Due to a recent roll out of Iphones and Ipads across my client. They are looking for a customer focused individual to join their support team on a contract basis. The individual will have strong Windows and MAC support experience as well as iDevice ( iPhone, iPad etc). You Must have experience supporting: - Windows 7 and 8 - S...
ninesharp San Francisco, CA
Infrastructure Engineer, Service Desk Analyst, 1st Line, 2nd Line support Permanent - Northampton –£20,000 to £24,000 per annum, plus benefits Service Desk Analyst, 1st Line, 2nd Line - My key client, a leading professional services firm, are currently recruiting for a service desk analyst on a permanent basis. This is a great opportunity for someone to join an organisation that is growing consi...
polarrecruitment San Francisco, CA
Polar recruitment are Recruiting on behalf of a Market Leading Global I.T Solutions provider for Permanent & Contract SC or DV Cleared 1st and 2nd Line Support Analysts based near Reading. OVERVIEW: Providing 1st Line and or 2nd Line telephone and e-mail ICT support to approximately 8000 end users as a Service Desk Analyst - level 1. Candidates that already have active SC or DV Clearance will be...
KINON Bristol, RI
Friday, 29 August 2014 I'm looking for Our Site Our directory News Sport Forums What's On Deals Pictures Jobs Contact us About us MyThisisJobs Motors Homes Restaurants Places Services Partners Return to search results Junior 1st and 2nd Line Support Engineer. Central Bristol [ Your browser does not support frames ] Junior Level 1st Line and 2nd Line Support Engineer, Central...
sthreeuk San Francisco, CA
3x 2nd Line Support Engineers – Swansea Job Role: 2nd Line Support Engineer Location: Swansea Salary: £30,000 Computer Futures are currently seeking 3x 2nd Line Support Engineers for a well-established client in Swansea. To be successful you will have experience within the following; VMware 5.1 Windows XP, Windows 7 and Windows 8 Windows 2003, 2008, 2012 Server Active Directory 2003, 2008 ...
teksystems San Francisco, CA
2nd Line Support - Windows, SQL, Scripting My client, a leader in the Payments and IT industry is looking for a 2nd Line Support Engineer to join their ever expanding team based in Reading. This is a fantastic opportunity to get involved with a cash-rich and aggressively growing company and the expanding team within. The candidate will be an intelligent and good communicator and have strong exp...
Mortimer Spinks Trafford, AL
2nd line support Analyst / Desktop Support / IT Technician - Birmingham (Desktop, Helpdesk, Service Desk, 1st line, 2nd Line, Technical support, Support Engineer , Windows, Hardware, ITIL) This is an excellent opportunity for you to be involved in a growing and exciting company based in Birmingham. You need to have previous IT support experience and be experienced in Microsoft Office, Windows X...
1st/2nd Line Support Engineer required by an education establishment to provide support to a variety of end users. The role is initially a one month contract, but we are looking for candidates who will go permanent after this period. The role is based in Surrey and the rate will be £13.50. Please note this role will involve some travelling between sites so you will be required to have your own ca...
Active directory, MS exchange, MS Office 2010/2013, Touch paper , Service now or Remedy Active directory, MS exchange, MS Office 2010/2013, Touch paper , Service now or Remedy This is a contract role initially until October 2014. 37.5 hours/ Week – 8.30am – 5pm My Client is looking for a customer focused individual to join their support desk on a temporary basis. You will be joining a team of...
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IT Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Answers production status inquiries by attending daily production scheduling meeting; monitoring production log; querying operations; relaying status to client.
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.