2Nd Line Support Jobs
Barclays Bank Wilmington, DE, 19801
Provide level 2 support to the global windows server platform. Resolving incidents including management of critical Incident bridges when production services are impacted, Progressing and managing various businesses and IT driven projects, Co-ordination and resolution of problems records via root cause analysis, scheduling and implementation of changes. Act as escalation point for application ...
Atos IT Solutions and Services, Inc. Zürich, OH
2nd line Support Engineer Über Atos Für unsere Service Line Systems Integration suchen wir für den Bereich Customer Service per sofort oder nach Vereinbarung am Standort Zürich-Albisrieden mehrere Application Specialists (m/w) Ihre Aufgaben · Aufbau, Unterhalt und Support der Systeme (Aufsetzen, Release Upgrade, Patching, Test) · Betrieb von Linux, Backup und Software-Deployment sowie Admini...
Atos IT Solutions and Services, Inc. Wroclaw, OH
2nd Line Support Engineer Job Description As 2nd Line Support Engineer you will be responsible for: - support of application systems for international clients (mainly Germany) via phone, e-mail and ticket tool - solving and routing of incidents to appropriate level - report creation Job Requirements - Knowledge and experience in MS Office, especially Excel and Power Point - Knowledge of ba...
2nd Line Support Engineer (BlackBerry/Good Managed Mobile Device Service) Company Information Atos is an international information technologyservices company with annual revenues of EUR 8.7 billion and 78,500 employeesin 42 countries. Serving a global client base, it delivers hi-techtransactional services, consulting, systems integration and managed services.Atos is focused on business technolog...
parallelconsulting San Francisco, CA
2nd Line Support Windows Exchange Northampton - £30k Windows Server Exchange / AD Office Desktop Fantastic opportunity with financial services organisation. You will join a dedicated team of Infrastructure Analysts / Consultants who support the business and lead internal projects and upgrades. you will be part of a team supporting a number of users spread across various offices in the UK, via t...
peoplesource San Francisco, CA
My client a leading IT solutions provider are seeking to recruit a Helpdesk Advisor in a permanent fashion and you will bring the below skill set: Key Responsibilities 1. Provide support to customers to assist in the resolution of issues raised in accordance with their SLAs. 2. Responsible for planning, allocating and coordination of the correct internal resources to resolve the call in a timel...
springgrp San Francisco, CA
Main Duties & Responsibilities: Helpdesk support – primarily 2nd & 3rd Line Technical Lead on IT projects, planning and deployment Onsite support visits both planned and unplanned Solution design and technical investigations for our customers Candidate: Any form of experience on 3rd line will be highly advantageous. Strong working knowledge of network technologies, configuration, fault find...
computerpeople San Francisco, CA
1st / 2nd Line support is required for a rolling contract, initially weeks, based in Burton upon Trent. This is an urgent requirement and candidates will ideally be able to start immediately. Role and Responsibilities: · Provide Service Desk support to client site and customers within agreed procedures and SLAs (responding to customer calls, logging, troubleshooting and analysing; call reassignm...
searchability San Francisco, CA
Graduate Technical Analyst – 1st and 2nd Line Support Digital Media Solutions – Lymm Graduates 1st / 2nd Line Support Lymm Salary up to 18k Call 01244 567 567 or email ***** for further info. Are a recent graduate looking to get your foot on the IT ladder? Then don’t miss this great chance to do just that! A fantastic opportunity has arisen where the possibilitie...
2nd Line Support, Windows, Microsoft, Outlook, Office, Apple, Linux 2nd Line Support, Windows, Microsoft, Outlook, Office, Apple, Linux My client is going through a period of change, restructuring their support teams and are looking for a customer focused 2nd Line individual to join their Specialist User Support Team (SUS) on a contract basis. The SUS Team provides support for desktops/laptops,...
2nd Line Support, Help Desk, Service Desk, Windows, Apple MAC, SCCM Due to a recent roll out of Iphones and Ipads across my client. They are looking for a customer focused individual to join their support team on a contract basis. The individual will have strong Windows and MAC support experience as well as iDevice ( iPhone, iPad etc). You Must have experience supporting: - Windows 7 and 8 - S...
ninesharp San Francisco, CA
Infrastructure Engineer, Service Desk Analyst, 1st Line, 2nd Line support Permanent - Northampton –£20,000 to £24,000 per annum, plus benefits Service Desk Analyst, 1st Line, 2nd Line - My key client, a leading professional services firm, are currently recruiting for a service desk analyst on a permanent basis. This is a great opportunity for someone to join an organisation that is growing consi...
polarrecruitment San Francisco, CA
Polar recruitment are Recruiting on behalf of a Market Leading Global I.T Solutions provider for Permanent & Contract SC or DV Cleared 1st and 2nd Line Support Analysts based near Reading. OVERVIEW: Providing 1st Line and or 2nd Line telephone and e-mail ICT support to approximately 8000 end users as a Service Desk Analyst - level 1. Candidates that already have active SC or DV Clearance will be...
KINON Bristol, RI
Friday, 29 August 2014 I'm looking for Our Site Our directory News Sport Forums What's On Deals Pictures Jobs Contact us About us MyThisisJobs Motors Homes Restaurants Places Services Partners Return to search results Junior 1st and 2nd Line Support Engineer. Central Bristol [ Your browser does not support frames ] Junior Level 1st Line and 2nd Line Support Engineer, Central...
sthreeuk San Francisco, CA
3x 2nd Line Support Engineers – Swansea Job Role: 2nd Line Support Engineer Location: Swansea Salary: £30,000 Computer Futures are currently seeking 3x 2nd Line Support Engineers for a well-established client in Swansea. To be successful you will have experience within the following; VMware 5.1 Windows XP, Windows 7 and Windows 8 Windows 2003, 2008, 2012 Server Active Directory 2003, 2008 ...
Thisisbristol Bristol, WI
ICT Support Engineer (Education) [ Your browser does not support frames ] JOB TITLE: ICT Support Engineer (Education) LOCATION: Frome, Somerset SALARY: £21,000-£26,000 per annum, plus company car, mobile phone, expenses and 28 days holiday ITR-UK ([URL removed] are seeking applications from experience highly qualified and suitably experienced ICT Support Engineers with a background in Educati...
KINON Bristol, WI
Saturday, 20 September 2014 I'm looking for Our Site Our directory News Sport Forums What's On Deals Pictures Jobs Contact us About us MyThisisJobs Motors Homes Restaurants Places Services Partners Return to search results ICT Support Engineer (Education) [ Your browser does not support frames ] JOB TITLE: ICT Support Engineer (Education) LOCATION: Frome, Somerset SALARY: ...
IT/Technical Specialist - Specjalista IT Company Information Atos is an international IT services company. It employs 77.000 employees in 52 countries. In Poland, Atos exists since 2000. Over 2500 people are working in our offices in Bydgoszcz, Warsaw, Wroclaw and Gdansk. The company offers IT infrastructure management services, systems integration, outsourcing and consulting IT. Atos was three ...
capita San Francisco, CA
Helpdesk Support Engineer / Support Technician – Windows / Server – TCP / IP – 1st -2nd Line Support – Twyford - £25,000 Per Annum - £27,000 Per Annum Benefits Helpdesk Support Engineer / Support Technician urgently required. My client, a well established Managed Services provider require an exceptional Helpdesk Support Engineer / Support Technician to join their highly experienced team in Twyfor...
cathcartassociates San Francisco, CA
IT Support Engineer- Aberdeenshire- £30k Company Vehicle Benefits IT Support Engineer / senior 2nd Line / 3rd line support / 3rd Line Support / IT Support Engineer / 2nd and 3rd line Support Engineer / Infrastructure Support Engineer / IT Support Analyst / Senior Desktop / Junior Server. IT Support Engineer- Cathcart Associates are working with one of Scotland’s most prestigious IT companies, to...
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IT Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Collects information about problem and leads user through diagnostic procedures to determine source of error.
Answers production status inquiries by attending daily production scheduling meeting; monitoring production log; querying operations; relaying status to client.