3Rd Line Support Jobs
OCC Computer Personnel Worcester, MA
Job Description 2nd/ 3rd Line support role – Worcester – salary is negotiable depending on experience benefits Benefits include training & support to become accredited within areas of Microsoft technology and other key areas of virtualisation. I am looking for a self-motivated Individual to join my client’s unique team. The job role will include providing 2nd line support to clients. As part of...
IT Support Consultant / 2nd/3rd Line Support / Support Engineer Location: South East Support Consultant / 2nd/3rd Line Support / Desktop Support / Networking / Infrastructure Support / Lotus Notes / Windows XP / Windows 7 / Active Directory / LAN/WAN / 1 Year Contract / Middlesex / Hayes / Urgent Requirement IT Support Consultant / 2nd/3rd Line Support Our client based in Hayes is looking for ...
Technical Team Leader / 2nd / 3rd Line Support (Hands-On) Location: South East Technical Team Leader / 2nd/3rd Line Support / Desktop Support / Networking / Infrastructure Support / Hands-On / Lotus Notes / Windows 7 / Windows XP / LAN/WAN / Management / 1 Year Contract / Middlesex / Hayes / Urgent Requirement Technical Team Leader / 2nd / 3rd Line Support (Hands-On) Our client based in Hayes ...
PLANET FORWARD LIMITED Stafford, KS
We are currently in the process of recruiting a Technical Officer ICT for a housing provider within the Staffordshire area. This role is a 12 month contract with the potential to be a permanent position. The role will be based within the organisations IT helpdesk and will be responsible for providing 2nd and 3rd line support along with implementing and administering hardware and network infrastru...
3rd Line Support Engineer – Urgent – Windows, Lync, Server, Active Directory – St Albans, Luton, Hemel Hempstead, Watford, Harpenden, Welwyn Garden City, Hatfield, Hertfordshire - £35,000 - £40,000 I am looking for a Windows, Server, Active Directory, Lync 3rd Line Support Engineer to join and an exciting growing organisation. The main responsibilities of the Windows, Server, Active Directory Lyn...
sthreeuk San Francisco, CA
2x Infrastructure Engineer / Up to £300 per day –Oxfordshire Windows / Exchange / Sharepoint / VMware / Citrix / Mitel / Juniper Computer Futures are looking for multiple 3rd Line Infrastructure Engineers to work within a leading international organisation. The role is based within Oxfordshire and you’ll be an important part of maintaining the IT functionality within an ever growing organisation...
greywood San Francisco, CA
3rd Line Support Engineer – Wilmslow, Cheshire Windows Server / Active Directory / Network / TCP/IP / DNS / Group Policy / DHCP / Exchange 2010 / SAN / NSA / VMware / VLAN / MCITP / VCP My client are looking to recruit a 3rd Line Support Engineer to play a key part in their Support Team. You will be required to provide high quality out-sourced support their customers . They are looking for some...
3rd Line Support Engineer Required! 3rd Line Support / Citrix / XenApp / XenDesktop / CCA / MS Operating Systems / Exchange / SCCM / WSUS / Nimsoft / Windows Server 2003, 2008 / Active Directory / Virtualisation / Hyper-V / XenServer / HP/Dell SANs / Permanent / Located in Surrey / £30-35,000pa plus Benefits! Capita have an exciting opportunity for an experienced 3rd Line IT Support Engineer, to...
2nd/3rd Line Support / Service Desk / Help Desk Location: South East 2nd/3rd Line Support / Desktop Support / Help Desk/ Networking / Infrastructure Support / Lotus Notes / Windows XP / Windows 7 / ITIL / Active Directory / LAN/WAN / 1 Year Contract / Middlesex / Hayes / Urgent Requirement 2nd/3rd Line Support Our client based in Hayes is looking for an experienced 2nd/3rd Line Support Enginee...
This position is a combination Level 2 support role and true client implementation role at clients. This is a new team in a growing company that recently established a presence in the Americas. This is not really a travel job, although you will go to clients locally. The work will consist of helping clients through software and implementation issues and also project managing (PM-ing) implementa...
Advanced Resource Managers Limited Reading, PA
globaltechnology San Francisco, CA
We are looking for a Security Cleared 3rd line Support Engineer, with MS SharePoint Developer and administrative skills to work for our client near Reading. You will need to have DV Security clearance or have SC clearance and be willing and able to successfully undergo DV clearance. THIRD LINE SharePoint SUPPORT ROLE OVERVIEW: Provide a quality 3rd Line experience for all internal customers and ...
Cooper Golding Brighton, NY
Senior Cisco IP Infrastructure Engineer [ Your browser does not support frames ] ccie ccip ccnp cisco Senior Cisco IP Infrastructure Engineer for a major UK managed network services provider 45k-55k base base salary plus £8k pa call out allowance and bonus and benefits Brighton or Exeter based To design, implement, support and maintain the Service Provider Network infrastructure in line with...
CGI Group Inc Houston, TX
Position Description: The Application Support/Jr. Business Analyst is responsible for being a key liaison between Business Owners, Application Vendors, and Technology Application Services in the support of application enhancements, problem and incident management (1st, 2nd, and 3rd line support), production support, testing, and change management. The Application Support/Jr. Business Analyst bri...
Senior Infrastructure Engineer required for this national professional services organisation, based in their Crawley data centre. You will be working primarily in the Desktops and Solutions focus area of the Infrastructure Team, tasked with supporting and developing end user technologies, IT standards, and business applications. Your role will also involve some work within the Datacentres and Netw...
Senior Infrastructure Engineer required for this national professional services organisation, based in their Crawley data centre. You will be part of the Infrastructure team, focused on Data Centres and Networking, primarily tasked with developing and supporting core systems in Crawley, London and their local office infrastructure across 40 UK based sites. As well as this the role will also involv...
Shire Pharmaceuticals Inc Lexington, MA, 02421
Primary Duties This role will provide operational support for the Data Management and CRM centre of excellence (COE) for the International region. In coordination with the COE departments, this role is responsible for developing and monitoring SOPs and SLA’s for the departments within the COE, including: •Data Procurement and Management •CRM •1st, 2nd and 3rd line Support teams To monitor SO...
CGI Group Inc. Houston, TX, 77020
The Application Support/Jr. Business Analyst is responsible for being a key liaison between Business Owners, Application Vendors, and Technology Application Services in the support of application enhancements, problem and incident management (1st, 2nd, and 3rd line support), production support, testing, and change management. The Application Support/Jr. Business Analyst bridges business needs wit...
CHASSAM RECRUITMENT LIMITED Leland, NC
Infrastructure Specialist, up to £38,000, Urgent, Lancashire Are you able to travel throughout the North West? Experienced working in a 3rd line support function, providing technical support across different sectors? Microsoft Accredited? Have experience working with Active Directory, Exchange and VMware? A Team player and an excellent communicator with some customer facing experience? If yo...
3rd Line Support – Urgent – Windows, Server, Exchange, VMware, Hyper V, Networking, Active Directory, Office 365 – Chelmsford, Great Baddow, Writtle, Springfield, Essex - £30,000 - £35,000 I am looking for a Windows, Server, Exchange, VMware, Hyper V, Networking, Active Directory, Office 365 IT Engineer to join an exciting organisation. The main responsibilities of the Windows, Server, Exchange, ...
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IT Career Tools
IT Help Desk Clerk
$20,800.00 - $54,000.00
Typical Salary for IT Help Desk Clerk
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
IT Help Desk Clerk
Keeps customers informed by answering and researching inquiries.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Logs and tracks calls using problem management database, and maintains history records and related problem documentation.