Call Center Technical Analyst Jobs

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TrueBridge Resources, one of the nation's fastest growing talent acquisition firms, works with clients to fill Contract, Contract-to-Hire, and Direct Hire opportunities within Management Consulting, IT, Accounting/Finance, Human Resources, and Marketing areas. Bridge your career to the next level and experience what sets TrueBridge apart. New neeed in Atlanta, GA The client is seeking a consultan...
Automatic Data Processing , Inc. Portland, OR
Requisition #: 76223 Job Title: Technical Analyst / Call Center Support Country: United States State: Oregon City: Portland Employment Status: Full Time Job Responsibilities: (Description): At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we supp...
ADP, Inc. Portland, OR
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Dealer Services (DS) Inspiring Innovation is a core value at ADP and in Dealer Services we offer integrated computing solutions t...
The Ritz-Carlton Hotel Company, L.L.C. Hollywood Park, TX
Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Marriott. JOB SUMMARY The Technical Analyst position will provide day-to-day management and technical oversight for the 52...
The Ascent Services Group Stockton, CA
Job Description: Service Desk Analyst Saint Louis Park, MN 6 Month CTH Overview: In this role as a Health Care Company M&V Service Desk Analyst, the scope of support is focused towards our Client Military & Veterans business segment employees and the TRICARE West contract. One would need to work as a part of a dynamic team involved with providing phone based technical support and issue resolut...
The DIRECTV Group , Inc. Boise, ID
Description Any sufficiently advanced technology is indistinguishable from magic. - Arthur C. Clarke Are you an IT Wizard possessing an in-depth, hands on knowledge and experience with enterprise and desktop applications? If so, the IT Sr. Analyst, Call Center Application Administrator position may be for you! Reporting to the Sr. Manager of IT Client Services, the Call Center Application Admi...
Overview: The Call Center Quality Analyst, Sr. for Customer Support is responsible for monitoring and documenting Technical Subject Matter Expert call quality in support of the departmental quality goals and initiatives. The Call Center Quality Analyst, Sr evaluates both verbal and written customer contact by SME's. This team member participates in the design of all quality monitoring formats and...
NTT Data, Inc Frankfort, KY
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. A group company within NTT DATA current...
Fidelity National Information Services Saint Petersburg, FL
Call Center Operations Analyst I - 1404423 Description JOB SUMMARY: Performs accurate and complete data extraction of data from databases or information systems to meet technical contact center operational requirements. Collects call volumes, call traffic, traffic flow, financial and other data from numerous sources in various formats and translates it into a standard format. Merges, transforms...
Duke University Durham, NC, 27701
This position will be responsible for the successful implementation and support for Duke Call Center Technologies/Communication systems as implemented or selected which include the integration of these systems with the Cisco VoIP system. The successful candidate will work with peers, Cisco and other application solution partners, Duke OIT Telecommunications Team and internal IT partners. Responsib...
Hewlett-Packard Company Palo Alto, CA
Call center Senior Analyst - 1300237 Description Provide On-line telephone IT technical support to end users on their mobile and desktop platforms. Support consists of high level expertise on standard software application packages and the environments and platforms in which the business operates (desktops, laptops, remote access, messaging, etc.). Key Responsibilities • Answer and log service ...
Hewlett-Packard Company Palo Alto, CA
Call Center Analyst English Part time - 1300196 Description · Provide On-line telephone IT technical support to end users on their mobile and desktop platforms. Support consists of high level expertise on standard software application packages and the environments and platforms in which the business operates (desktops, laptops, remote access, messaging, etc.). · HP Enterprise Services aspires t...
Hewlett-Packard Company Palo Alto, CA
Call Center Analyst - 1265733 Description Job Description: This customer service position provides non-technical support to external and internal HP customers. The agent role may include: · Initial logging of calls / cases · Case Follow-up / Monitoring · Part Ordering · Case Dispatch to Customer Engineers Requirements: · Fluent in English (80% or higher) · Full Schedule Flexibility (Any...
Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. A group company within NTT D...
Overview: The Call Center Quality Analyst, Sr. for Customer Support is responsible for monitoring and documenting Technical Subject Matter Expert call quality in support of the departmental quality goals and initiatives. The Call Center Quality Analyst, Sr evaluates both verbal and written customer contact by SME's. This team member participates in the design of all quality monitoring formats and...
Centene Corporation Tucson, AZ, 85704
Position Purpose: Assist with maximizing the effectiveness of scheduling, systems, performance metrics, data analysis, reporting and overall operational functions for all lines of business and all locations. Evaluate staffing adjustments and re skilling of agents as necessary to provide adequate phone coverage. Oversee and monitor real-time call activity at various call centers and make necessary...
Xerox Corporation San Antonio, TX
Description Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services,...
HCA North Texas Madison, TN
Call Center Data Analyst( Job Number: 26486-2252) Work Location :United States-Tennessee-Madison-Skyline Madison Campus Schedule :Full-time Description SUMMARY OF KEY RESPONSIBILITES: Enters and manages all event and physician profiles. Coordinates follow-up letters for event registration, referrals and appointments. Serves as primary liaison between hospital marketing/education and Conta...
DS Waters of America, Inc. Atlanta, GA, 30301
• Computer Science degree or equivalent work experience • Two to 5 years help desk and phone support • Knowledge of end user hardware including but not limited to PC’s, printers, handheld devices, monitors, scanners, faxes, etc. by various manufactures (Dell, IBM, HP) • Working knowledge of MS operating systems 2K/XP and MS Office Suite applications including but not limited to Word, Excel, Pow...
Hewlett-Packard Company Palo Alto, CA
Call Center Analyst - 1265738 Description The Printing and Personal Systems (PPS) organization is HP’s largest business unit, generating over $65 billion in annual revenues in 2011 and over $6 billion in operating profit. PPS ships over 50 million printers - and over 60 million PCs - each year. PPS products are inspired by our customers and reflect our passion to fuse form, function, style and r...

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IT Career Tools

Call Center Technical Analyst

Salaries

$25,000.00 - $65,000.00
Typical Salary for Call Center Technical Analyst
(151 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
28.3%
Some College Coursework Completed
26.4%
Associates
22.6%
Certification
8.5%
High School
6.6%
Master's
6.6%
(106 Respondents)
Source: Monster.com Careerbenchmarking Tool

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