Call Center Technical Analyst Jobs

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1000+ Call Center Technical Analyst jobs found on Monster.

Jobs 1 to 20 of 3456
Advertising Specialty Institute (ASI) is the largest business-to-business media organization for the promotional product and advertising industry, offering award-winning publishing, marketing and ASI e-commerce services to over 27,000 members. We produce catalogs, directories, newsletters, magazines, web sites, databases and cutting-edge interactive business tools. Awarded one of the 'Best Places...
JOB TITLE: IT Analyst I (Technical Call Center, Entry Level Position) Days - Houston, Texas At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service, Technical Family: Technical Call Center What ...
Title: Operations Support Analyst (Call Center) Location: Sugar Land, TX If you are interested in starting a career or have experience in giving exceptional customer service and want to build a career in our call center in Sugar Land, TX, we would like to hear from you. As an Operations Support Analyst you will provide technical assistance to our customers who are involved in clinical trials by ...
This Business Analyst is responsible for gathering program, customer and transaction data to analyze and summarize trends, characteristics and performance in the customer experience area. Assists in the development of new program quantitative analysis, as well as monitoring the performance of products, processes and people. Includes making recommendations based on results designed to improve custo...
We are seeking a contract Senior Telecom Analyst with domestic and offshore Call Center experience for a client here in Lake Forest, Calif. This is a 6 month contract, with possible extensions. Local candidates are preferred, no third party resumes. W2 only, rate of $55 to $58 an hr. We offer excellent benefits, medical, dental, vision and 401K. Skills and Experience * Experience with call /con...
Cardinal Health , Inc. Houston, TX
Description JOB TITLE: IT Analyst I (Technical Call Center, Entry Level Position) Days - Houston, Texas At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service, Technical Family: Technical Call ...
JOB TITLE: IT Analyst I (Technical Call Center, Entry Level Position) Days - Houston, Texas At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service, Technical Family: Technical Call Center What ...
Automatic Data Processing , Inc. Portland, OR
Requisition #: 76223 Job Title: Technical Analyst / Call Center Support Country: United States State: Oregon City: Portland Employment Status: Full Time Job Responsibilities: (Description): At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we supp...
ADP, Inc. Portland, OR
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Dealer Services (DS) Inspiring Innovation is a core value at ADP and in Dealer Services we offer integrated computing solutions t...
The Ritz-Carlton Hotel Company, L.L.C. Hollywood Park, TX
Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Marriott. JOB SUMMARY The Technical Analyst position will provide day-to-day management and technical oversight for the 52...
To provide analytical support and reporting for clinical call center to ensure optimal physician schedule management and operations efficiency in the clinical call center. Essential Functions: • Provides a high level of technical expertise in systems relating to clinical call center. Represents department on interdepartmental project teams. • Is responsible for data and reporting from data syst...
CHI Health is a regional health network with a unified mission: nurturing the healing ministry of the Church while creating healthier communities. Headquartered in Omaha, the combined organization consists of 15 hospitals, two stand-alone behavioral health facilities and more than 150 employed physician practice locations in Nebraska and southwestern Iowa. Nearly 15,900 employees comprise the work...
Active ICE/ DHS or DOD Top Secret Clearance is required. XLA is looking for a Call Analyst that will support our government client. The Call Analyst will respond to live questions and record in real time inquiries from individuals in ICE detention; their attorneys, advocates, family, and friends; aliens in immigration proceedings, and other immigration stakeholders in resolving complaints and con...
Technical Call Analyst-W407232 Description Provides first level help desk call support for online systems. Responds to and diagnoses problems through discussions with users, requiring strong communication skills. Includes problem recognition, research, and resolution. Recommends production improvements. Requires knowledge of one or more of the following: IBM, Netview, Remedy, CMS, TSO,VTAM, IMS,...
SunTrust Banks VA, VA
Description Provides first level help desk call support for online systems. Responds to and diagnoses problems through discussions with users, requiring strong communication skills. Includes problem recognition, research, and resolution. Recommends production improvements. Requires knowledge of one or more of the following: IBM, Netview, Remedy, CMS, TSO,VTAM, IMS, Windows, Inference.. Complete u...
Technical Call Analyst-W407095 Description Provides first level help desk call support for online systems. Responds to and diagnoses problems through discussions with users, requiring strong communication skills. Includes problem recognition, research, and resolution. Recommends production improvements. Requires knowledge of one or more of the following: IBM, Netview, Remedy, CMS, TSO,VTAM, ...
SunTrust Banks VA, VA
Description Provides first level help desk call support for online systems. Responds to and diagnoses problems through discussions with users, requiring strong communication skills. Includes problem recognition, research, and resolution. Recommends production improvements. Requires knowledge of one or more of the following: IBM, Netview, Remedy, CMS, TSO,VTAM, IMS, Windows, Inference.. Thorough k...
Hewlett-Packard Company Palo Alto, CA
Call Center Analyst - 1265733 Description Job Description: This customer service position provides non-technical support to external and internal HP customers. The agent role may include: · Initial logging of calls / cases · Case Follow-up / Monitoring · Part Ordering · Case Dispatch to Customer Engineers Requirements: · Fluent in English (80% or higher) · Full Schedule Flexibility (Any...
Wyle is a premier federal systems integrator providing advanced technical and business solutions in Information Technology, Systems Engineering, telecommunications, scientific support, and management consulting. Due to our continued success in the government contracting industry, we are experiencing tremendous growth in revenue. With this revenue growth, we are seeking to attract and hire talented...
iTech Solutions, Inc. Houston, TX
Job Description: Technology Support Analyst / Call Center / Help Desk / Customer Service - Level One The Technical Support Analyst in the USC is fundamental part of a global IT support team, responsible for answering incoming calls from customers and resolving technical issues, while ensuring a high level of customer service and maximizing productivity. Successful candidates will; handle - 60 ca...

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IT Career Tools

Call Center Technical Analyst

Salaries

$25,000.00 - $65,000.00
Typical Salary for Call Center Technical Analyst
(151 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
28.3%
Some College Coursework Completed
26.4%
Associates
22.6%
Certification
8.5%
High School
6.6%
Master's
6.6%
(106 Respondents)
Source: Monster.com Careerbenchmarking Tool

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