Call Center Technical Analyst Jobs
227 Call Center Technical Analyst jobs found on Monster.
Require a Business System Analyst with strong experience in Call Center and IVR. If interested please do reply back with an updated copy of your resume to: Payal Shah pshah@ncstech.com 732-562-8880*4149 Mentioned below is the job description. Job Title: Lead Business Systems Analyst Location: Somerset, New Jersey Duration: 6 Months Job Description: Serves as a liaison between the business communit...
Have you ever envisioned yourself as a high performer in one of America's leading corporate call centers? Now is your chance to check out a career opportunity with America's self-storage leader, Public Storage. With over 2300 properties and 38 years of continuing success, Public Storage can offer you a tremendous career opportunity. With an exciting customer-centric focus, Public Storage provides...
QSI/NextGen Healthcare builds software that improves patient care and reduced healthcare costs. Now we’re bringing the best of the cloud, social media and mobile to healthcare. Come build the future with us! Please visit our website at: www.nextgen.com The Call Center Analyst is a Rapid Response team member - This role involves receiving service tickets into the support organization. A successful...
Waste Management is an equal opportunity / affirmative action employer (M/F/H/V). Our 45,000 employees are committed to Environmental Performance - our mission to maximize resource value, while minimizing environmental impact so that both our economy and our environment can thrive. Serving over 20 million residential, industrial, municipal and commercial customers, Waste Management draws on our re...
About Harte-Hanks: If you’re looking for a career where teamwork combines with excellence, where innovations blend with creative thinking, and support for career enhancements is inherent, then we want your Insight, Passion and Results as a Call Center Workforce Analyst with Harte-Hanks Direct Marketing in Texarkana, TX. We provide state-of-the-art lead processing, customer care and management for...
Company Confidential
Providence, RI, 02903
At Blue Cross & Blue Shield of Rhode Island (BCBSRI), diversity and inclusion are central to our core values and strengthen our ability to meet the challenges of today's healthcare industry. BCBSRI is an equal opportunity, affirmative action employer. We provide equal opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation...
Business Analyst – JW-9352 DETAILS Location: Irving, TX Position Type: Direct-Hire Hourly / Salary: to $90K Education: MUST possess a 4-year Bachelor’s Degree, to be considered. Residence: MUST be a US Citizen, Green Card Holder, or EAD (currently in the Green Card process) to be considered, as no sponsorship is being offered at this time. ABOUT THE POSITION GTN Technical Staffing is currently see...
The Support Center Analyst I is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone an email support to end-users for employee access, password resets, desktop computers, server, custom applications, and hardware. The incumbent may interact with network and server services, software systems engineeri...
Contact Center Volume Analyst Job McAfee Date:Apr 17, 2013 Location:Saint Paul, MN, US About the Role and Responsibilities Location: St. Paul, MN About the Role: The McAfee Contact Volume Analyst is responsible for the day to day scheduling and administration of the contact center. The analyst position will monitor intra-day performance of the operation and will interface with leadership of the su...
· Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities. · Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. · Educates the IT organization on the direction of the business. · Negotiates agreements and commitments by facilit...
Description: Position Description: As a Tech Support Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities may also include security access processing, ID tracking, maintenance of reporting logs, password reset assistance, PC hardwar...
QSI/NextGen Healthcare builds software that improves patient care and reduced healthcare costs. Now we’re bringing the best of the cloud, social media and mobile to healthcare. Come build the future with us! Please visit our website at: www.nextgen.com The Client Support Analyst, Technical Support - TEMP, is responsible for efficient, accurate and friendly delivery of support services to NextGen H...
Business Segment Corporate Initiatives Group About Us At GE’s Advanced Manufacturing & Software Technology Center (AMSTC), we are imagination at work. Whether developing next-generation software and mobile applications or new techniques in business intelligence and data security, the IT teams at our AMSTC are committed to creating the high-tech products and solutions that solve some of the world’s...
Description: Position Description: As a Tech Support Analyst you would work as a part of a dynamic team involved with providing technical support and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities may also include security access processing, ID tracking, maintenance of reporting logs, password reset assistance, PC hardwar...
UnitedHealth Group
Multiple
Description: Position Description: UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work. Primary Responsibilities: D...
Schurman Retail Group, founded in 1950, is the nation’s fastest growing premier stationery and social expression retailer. We offer a diverse and exciting array of products including Greeting Cards, Gift-Wrap, Gift Bags, Stationery, Note Cards, Journals and unique gift products. Schurman Retail Group currently operates approximately 400 PAPYRUS and Carlton Cards retail stores in the US and Canada....
Position: Technical Support Analyst Level II Location: Cleveland, OH Duration: 6+ months Contract Modis, a leader in the staffing industry, is working with a client in the Cleveland area who is seeking a Technical Support Analyst Level II to join their great work environment using cutting edge technology. Position Description: The Level II Helpdesk Support Analyst will be the user’s single point o...
TECHNICAL (STORE) SUPPORT ANALYST - TIER 3 Zale Corporation is a leading specialty retailer of fine jewelry in North America, operating approximately 1,770 retail locations throughout the United States, Canada and Puerto Rico, as well as online.? Zale Corporation’s portfolio of brands includes Zales Jewelers, Zales Outlet, Gordon's Jewelers, Peoples Jewellers, Mappins Jewellers, and Piercing Pagod...
COMPANY OVERVIEW: Ashfield is one of the leading US-based healthcare services organizations and is part of the sales, marketing and medical services division of United Drug PLC. We have two core areas of focus: · Commercial sales and marketing services delivered through Ashfield Commercial · Medical Information and Drug safety services delivered through Ashfield Medical Information Consistent acro...
Technical Support Analyst Excellent Opportunity for New or Recent IT/MIS Grad Zale Corporation is a leading specialty retailer of fine jewelry in North America, operating approximately 1,770 retail locations throughout the United States, Canada and Puerto Rico, as well as online.? Zale Corporation’s portfolio of brands includes Zales Jewelers, Zales Outlet, Gordon's Jewelers, Peoples Jewellers, Ma...
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Would you do business with a company who moves its call centers to India and China?
Many American companies like HP, Dell, AIG, IBM, etc etc have their call centers in India. So when you need technical support some man with a heavy indian accent sitting in India pretends he is Americ...
Do most who major in a language start in high school?
Do most people who major in a language start in high school? I've been taking French on and off and I've lived there. I would say I understand it pretty well and can speak well, but writing essays abo...
IT Career Tools
Call Center Technical Analyst
Salaries
$25,000.00 - $65,000.00
Typical Salary for Call Center Technical Analyst
(149 Respondents)
Source: Monster.com Careerbenchmarking Tool
Education / Training
Bachelor's
28.8%
Some College Coursework Completed
26%
Associates
23.1%
Certification
8.7%
High School
6.7%
Master's
5.8%
(104 Respondents)
Source: Monster.com Careerbenchmarking Tool
Popular Call Center Technical Analyst Articles
A Follow-Up Call Wins the Interview
After sending a resume, you need to make a follow-up call. Here's why it's important to pick up the phone and whom you should talk to when you do.
Six Reasons They Didn't Call You Back
Responding to job listings once meant a call or email acknowledgement in return. Now, with so many applicants, you're more likely to hear nothing. Why?...
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©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.1.5.22-315 
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©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.1.5.22-315