Call Center Technical Analyst Jobs

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1000+ Call Center Technical Analyst jobs found on Monster.

Jobs 1 to 20 of 4451
Sr. Technical Analyst – Cisco Call Center Cincinnati OH Our client in downtown Cincinnati is searching for a Senior Technical Analyst with experience working in a Cisco automatic call distributor (ACD) environment. This person will be the main liaison for technical communication between Call Center Management and the 3rd party Call Center Application Development vendor. This is a long-term cont...
Position:Technical Call Center Support Duration: 6 Months Contract Location: San Diego CA 92121 Job Description This position is responsible for delivering software solutions through Client RSS. The intent of this position is to alleviate the need of onsite client Analyst to provide software solutions so to increase their ability to focus on revenue generating activates. This person will play ...
Career Opportunity: Telecommunications Analyst The Telecommunications Analyst performs a variety of telecommunications, IT and center analytic, and project management functions. The Analyst plays a key role in the strategic and tactical performance of the MASCO Services Call Center and is responsible for creating the Center’s staffing requirements. The Analyst performs routine programming and adm...
This position is located in our DC, Washington facility Office of Cyber Security Call Center Analyst Position Description Position performs as a technical call center analyst that readily contributes to incident response activities as part of a larger team. These activities may include, but are not limited to, identifying, collecting, correlating and analyzing technical information related to ...
Job Summary: Primary responsibilities include working with Service Division contact centers to evaluate all aspects of forecasting, staffing and capacity planning. Define short and long term call volume and staffing projections based on historical trends and future business and call routing strategy. Provide contact center leadership with quantitative reports and analysis of trends and provide re...
Job Summary: Primary responsibilities include working with Service Division contact centers to evaluate all aspects of forecasting, staffing and capacity planning. Define short and long term call volume and staffing projections based on historical trends and future business and call routing strategy. Provide contact center leadership with quantitative reports and analysis of trends and provide re...
Automatic Data Processing , Inc. Portland, OR
Requisition #: 76223 Job Title: Technical Analyst / Call Center Support Country: United States State: Oregon City: Portland Employment Status: Full Time Job Responsibilities: (Description): At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we supp...
ADP, Inc. Portland, OR
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Dealer Services (DS) Inspiring Innovation is a core value at ADP and in Dealer Services we offer integrated computing solutions t...
Description: Here, your performance, your ideas, your unique analysis will combine with a rich assortment of contributors to understand and shape the health care system. At UnitedHealth Group, you'll work with a team that has the creativity and passion to help build new health care solutions that meet emerging market needs. You'll get the opportunity to work with an elite team that goes beyond th...
Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Your role as the Short Range Planning Manager is to oversee the development of call center forecasts and staff planning process for thousa...
JOB TITLE: Network - Cisco VOIP Engineer At Cardinal Health, we’re developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Organization: Function: Information Technology Function Job Family: IT Network What IT Network contributes to Cardinal Heal...
The Ritz-Carlton Hotel Company, L.L.C. Hollywood Park, TX
Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Marriott. JOB SUMMARY The Technical Analyst position will provide day-to-day management and technical oversight for the 52...
CallCenter Team Lead Direct Hire in Jacksonville, FL Must have Insurance Property & Casualty experience Job Description: Are you an insurance professional passionate about coaching and developing people? We continue to grow and are looking to add results-oriented individuals to lead a team of Customer Service Representatives in a high volume, growing and complex P&C insurance service center. T...
Call Center Assistant Manager We have a great new opportunity for a Call Center Assistant Manager in one of the fastest growing companies in NYS! This position is located in Syracuse, and will be responsible for conducting planning and real-time analysis to optimize Call Center Staff and technical resources in addressing employee and management inquires in accordance with sound workforce manageme...
Kaiser Permanente Fairfax, VA
To provide analytical support and reporting for Regional Access Services to ensure optimal physician schedule management and operations efficiency in the clinical call center.Essential Functions: * Provides a high level of technical expertise in systems relating to Area Access and Clinical Call Center. Represents department on interdepartmental project teams. * Is responsible for data and reportin...
To provide analytical support and reporting for Regional Access Services to ensure optimal physician schedule management and operations efficiency in the clinical call center. Essential Functions: • Provides a high level of technical expertise in systems relating to Area Access and Clinical Call Center. Represents department on interdepartmental project teams. • Is responsible for data and repo...
Kaiser Permanente Fairfax, VA
Description To provide analytical support and reporting for Regional Access Services to ensure optimal physician schedule management and operations efficiency in the clinical call center. Essential Functions: • Provides a high level of technical expertise in systems relating to Area Access and Clinical Call Center. Represents department on interdepartmental project teams. • Is responsible for ...
Kaiser Permanente Fairfax, VA
Description To provide analytical support and reporting for clinical call center to ensure optimal physician schedule management and operations efficiency in the clinical call center. Essential Functions: • Provides a high level of technical expertise in systems relating to clinical call center. Represents department on interdepartmental project teams. • Is responsible for data and reporting f...
Alegent Creighton Health Omaha, NE
Performance Analyst Call Center FT (1.0) Days Service Center-North Bldg-1400033862 Description CHI Health is a regional health network with a unified mission: nurturing the healing ministry of the Church while creating healthier communities. Headquartered in Omaha, the combined organization consists of 15 hospitals, two stand-alone behavioral health facilities and more than 150 employed physicia...
SunTrust Banks VA, VA
Description Provides first level help desk call support for online systems. Responds to and diagnoses problems through discussions with users, requiring strong communication skills. Includes problem recognition, research, and resolution. Recommends production improvements. Requires knowledge of one or more of the following: IBM, Netview, Remedy, CMS, TSO,VTAM, IMS, Windows, Inference.. Complete u...

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