Skip to main content

Call Center Technical Analyst Jobs

Currently, there are no Call Center Technical Analyst jobs available which match this search. You may wish to explore similar job titles on the IT jobs page or view related jobs below.
Here are some related jobs:
Advertising Specialty Institute (ASI) is the largest business-to-business media organization for the promotional product and advertising industry, offering award-winning publishing, marketing and ASI e-commerce services to over 27,000 members. We produce catalogs, directories, newsletters, magazines, web sites, databases and cutting-edge interactive business tools. Awarded one of the 'Best Places...
RESPONSIBILITIES: Kforce has a client in Dallas, Texas (TX) that is seeking a Business Analyst - Call Center Applications. Responsibilities: Serve as liaisons between the product owner, development team, and management in order to ensure that all targets and requirements are met Ensure that team members understand project objectives Maintain product backlog and release plan, and facilitate pr...
Agile Defense has an immediate, funded opportunity for a Call Center Analyst to support our mission critical customer in Arlington, VA. Qualified candidates must possess an active DoD Secret clearance. Duties and Responsibilities: Provide day-to-day technical assistance to high level end customers via phone, email and walk-in. Technical and exceptional customer service skills are a must. Support...
What IT Network contributes to Cardinal Health IT Network is responsible for designing, implementing, operating and maintaining the Cardinal Health local and wide area networks and the Cardinal Health telephone systems, small and medium contact centers, and relationships with telecom service and maintenance vendors. Demonstrates thorough understanding of networking concepts and systems including...
Responsibilities Job Description – Manager-Tech Customer Service Summary: The Manager-Tech Support position is responsible for managing the day-to-day activities of a Tech Support call center. This individual must be results-oriented and customer-service focused in order to help move the business forward while maintaining customer loyalty. In collaboration with the management team and frontline...
Job Description: Analyze business requirements, provide time estimates, create and modify Call Flow Diagrams, preparation of design documents, system development, and production handover. Coordinate with Genesys, internal technical teams, and other staff as necessary to gain assistance and resolve problems with the platform and associated applications Continuously improve system performance rep...
The position is responsible for developing, delivering and maintaining call center related voice applications for all Highmark business units. Role involves being a team member providing technical business support for call routing, IVR applications, telephony integration applications and call center reporting tools. Perform tasks but not limited to, project estimation, analysis, call flow design, ...
The position is responsible for developing, delivering and maintaining call center related voice applications for all Highmark business units. Role involves being a team member providing technical business support for call routing, IVR applications, telephony integration applications and call center reporting tools. Perform tasks but not limited to, project estimation, analysis, call flow design, ...
Company Confidential
Title: Technical Support Analyst I Location: Columbia Heights MN Duration: 1 Year + Possible Extensions Rate: $22.90/hr W2 Position Responsibilities: Initial contract is for 1 year with potential to extend up to 2 years. There is a potential to convert to employee based on performance. Excellent verbal communications skills Windows 7 and office 2010 Outlook Mobile handheld Devices: iPhone, i...
Baxter International Inc. provides a broad portfolio of essential renal and hospital products, including home, acute and in-center dialysis; sterile IV solutions; infusion systems and devices; parenteral nutrition; biosurgery products and anesthetics; and pharmacy automation, software and services. The company's global footprint and the critical nature of its products and services play a key role ...
CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides br...
Description: Position Description: Energize your career with one of Healthcares fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, its a dream that definitely can come true. Already one of the worlds leading Healthc...
Network Administrator (Technical Analyst) Baxter Healthcare Corporation Medical Products Manufacturing Marion, NC About Baxter Baxter International Inc. provides a broad portfolio of essential renal and hospital products, including home, acute and in-center dialysis; sterile IV solutions; infusion systems and devices; parenteral nutrition; bio-surgery products and anesthetics; and pharmacy au...
SilversphereTechnical Support Analyst For more than half a century, Silversphere has been designing and installing advanced emergency call systems in everything from single assisted living communities to vast residential campuses, and all things in between. Through tireless commitment to our customers and a drive for innovation, our systems have become the standard by which other call systems are...
GENERAL OVERVIEW: Collaborates with business owners/stakeholder to understand business needs, processes project specifications, business case development, cost sheet analysis and data sources. Translates business needs into clearly defined and documented detailed, high quality requirements, functional designs, and system supplemental specifications for new applications or analyzes change requests...
Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room...
There has never been a better time to join Sage! We are currently searching for a Customer Support Analyst in our Fort Walton Beach, FL offices. This individual will be responsible for answering incoming customer inquiries at their desk, as scheduled, to respond to, investigate, analyze and resolve a wide variety of highly complex technical, workflow and system issues. In addition, analysts rese...
Overview: There has never been a better time to join Sage! We are currently searching for a Customer Support Analyst in our Fort Walton Beach, FL offices. This individual will be responsible for answering incoming customer inquiries at their desk, as scheduled, to respond to, investigate, analyze and resolve a wide variety of highly complex technical, workflow and system issues. In addition, an...
everis is a multinational consulting firm providing business and strategy solutions, application development, maintenance, and outsourcing services. Established in 1996, everis has averaged 20% annual growth in revenues, and it became part of NTT Data in January, 2014. Being part of the NTT Data group enables everis to offer a wider range of solutions and services through increased capacity, as w...
everis is a multinational consulting firm providing business and strategy solutions, application development, maintenance, and outsourcing services. Established in 1996, everis has averaged 20% annual growth in revenues, and it became part of NTT Data in January, 2014. Being part of the NTT Data group enables everis to offer a wider range of solutions and services through increased capacity, as w...