Call Center Technical Analyst Jobs

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Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis NSP, are solving difficult problems that help our government and our country. Noblis is a nonprofit science, technology, and strategy organization that brings the best of scientific thought, management, and engineering expertise to a wide range of government and industry clients in the areas of national security, intelligence, transp...

Career Opportunity: Telecommunications Analyst The Telecommunications Analyst performs a variety of telecommunications, IT and center analytic, and project management functions. The Analyst plays a key role in the strategic and tactical performance of the MASCO Services Call Center and is responsible for creating the Center’s staffing requirements. The Analyst performs routine programming and adm...

This position is located in our DC, Washington facility Office of Cyber Security Call Center Analyst Position Description Position performs as a technical call center analyst that readily contributes to incident response activities as part of a larger team. These activities may include, but are not limited to, identifying, collecting, correlating and analyzing technical information related to ...

Employee Type: Direct Duration: Temp to Hire Pay Rate: $27.00 - $35.00/Hour Job ID: 300187-10743-20-368632 Contact: Volt Workforce Solutions 300 Unicorn Park Dr., 2nd Fl. Woburn, MA 01801 Phone: 781/932-4280 Fax: 781/932-2404 Job Description: The Associate Workforce and telecommunications analyst ensures that client/customer goals are met by analyzing work volume variances to forecast an...

Description: Here, your performance, your ideas, your unique analysis will combine with a rich assortment of contributors to understand and shape the health care system. At UnitedHealth Group, you'll work with a team that has the creativity and passion to help build new health care solutions that meet emerging market needs. You'll get the opportunity to work with an elite team that goes beyond th...

Requisition #: 76223 Job Title: Technical Analyst / Call Center Support Country: United States State: Oregon City: Portland Employment Status: Full Time Job Responsibilities: (Description): At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we supp...

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Dealer Services (DS) Inspiring Innovation is a core value at ADP and in Dealer Services we offer integrated computing solutions t...

Position Description Statement Title: Call Center Associate Product Manager The role of the Call Center Associate Product Manager is to manage and accelerate the growth of Evolve IP's ContactCenter practice, including HPBX, ContactCenter, Call Reporting & Analytics, Call Recording, and IVR. The role includes but is not limited to: a. Vendor analysis & management b. Gathering and documenting c...

To provide analytical support and reporting for Regional Access Services to ensure optimal physician schedule management and operations efficiency in the clinical call center. Essential Functions: • Provides a high level of technical expertise in systems relating to Area Access and Clinical Call Center. Represents department on interdepartmental project teams. • Is responsible for data and repo...

The position is responsible for developing, delivering and maintaining call center related voice applications for all Highmark business units. Role involves being a team member providing technical business support for call routing, IVR applications, telephony integration applications and call center reporting tools. Perform tasks but not limited to, project estimation, analysis, call flow design, ...

The position is responsible for developing, delivering and maintaining call center related voice applications for all Highmark business units. Role involves being a team member providing technical business support for call routing, IVR applications, telephony integration applications and call center reporting tools. Perform tasks but not limited to, project estimation, analysis, call flow design, ...

Job Preview: **This position can be located at our Phoenix, AZ or San Antonio, TX regional office. This position may also have the ability to work from home.** We are currently seeking talented Call Center Business Analyst for our Phoenix, AZ or San Antonio, TX facility. PURPOSE OF JOB The Contact Center Support Applications Specialist function is responsible for designing and maintaining busi...

Operations Analyst, Brookfield or Buffalo Grove NACCC At our company, we have been helping our customers and communities for over 190 years. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance. BMO...

Key Role: Provide advisory services to client contact center organizations in the areas of operations, quality monitoring, knowledge management, systems, training, and performance metrics. Conduct business and technical requirements analysis, and testing design and execution in support of the development of client contact center systems enhancements and reporting. Develop and maintain an understa...

6 month contract. Looking for a sharp, well organized call center technician with good documentation skills, good customer skills. Two years minimum Level 1 Desktop, laptop, XP, Windows 7, some sort of ticketing system, Remedy, CA Service desk, service manager. Knowledge of networking, Windows Suite, AD, and who has exposure to monitoring tools such as: Solar Winds, SCCM, SCOM, HP Open view, etc. ...

Overview Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health care systems, is a national leader in clinical care, research and education. The system includes the 1,100-member Henry Ford Medical Group, six hospitals, Health Alliance Plan (a health insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory network and many other healt...

Job Summary: Leverages software applications to design solutions, perform detailed data mapping and analysis, and produce business, research or clinical intelligence. Essential Responsibilities: Maintains integrity & quality of data & assures data conformity meets operational requirements and goals. Assists in planning, establishing & monitoring criteria for data collection. Trains department st...

Call Center Analyst - 1265733 Description Job Description: This customer service position provides non-technical support to external and internal HP customers. The agent role may include: · Initial logging of calls / cases · Case Follow-up / Monitoring · Part Ordering · Case Dispatch to Customer Engineers Requirements: · Fluent in English (80% or higher) · Full Schedule Flexibility (Any...

Wyle is a premier federal systems integrator providing advanced technical and business solutions in Information Technology, Systems Engineering, telecommunications, scientific support, and management consulting. Due to our continued success in the government contracting industry, we are experiencing tremendous growth in revenue. With this revenue growth, we are seeking to attract and hire talented...

Call Center Analyst, Junior-01186367 Description Key Role: Provide advisory services to client contact center organizations in the areas of operations, quality monitoring, knowledge management, systems, training, and performance metrics. Conduct business and technical requirements analysis, and testing design and execution in support of the development of client contact center systems enhanceme...