Call Center Technical Analyst Jobs

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Job Title: Technology Service Call Center Analyst Area of Interest: IT Adminstration City: Atlanta State / Province: Georgia Requirements: * Computer Science degree or equivalent work experience * 2 to 5 years help desk and phone support. * Working knowledge of end user hardware including but not limited to PC's, printers, handheld devices, monitors, scanners, etc. by various manufactur...

Requisition #: 76223 Job Title: Technical Analyst / Call Center Support Country: United States State: Oregon City: Portland Employment Status: Full Time Job Responsibilities: (Description): At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we supp...

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Dealer Services (DS) Inspiring Innovation is a core value at ADP and in Dealer Services we offer integrated computing solutions t...

We currently have an exciting opportunity for an enthusiastic, motivated, dynamic individual to join our fast-paced company as a Workforce Analyst. This individual conducts research to effectively schedule resources based on call patterns, call queue monitoring, maintaining call routing plans and predictive dialer. Summary and Accountabilities • Coordinate and maintain the Workforce Management p...

N-Tier Solutions Inc. is seeking a Call Center Audit Analyst for our direct Fortune 100 Insurance Client in Farmington, Connecticut. This is for the Operations business function so the ideal candidate is someone who can learn multiple system applications, understand how they work together, is able to conduct phone audits on the customer service call center, provide constructive feedback to manage...

Category: Call Centers Employee Type: Direct Duration: Temp to Hire Pay Rate: $27.00 - $35.00/Hour Job ID: 300187-10743-20-368632 Contact: Volt Workforce Solutions 300 Unicorn Park Dr., 2nd Fl. Woburn, MA 01801 Phone: 781/932-4280 Fax: 781/932-2404 Job Description: The Associate Workforce and telecommunications analyst ensures that client/customer goals are met by analyzing work volume ...

The Middle Office Team supports Registered Investment Advisors (RIAs), Banks, Money Managers and the SEI Wealth Network by providing exceptional administrative services to high-net-worth clients. The Middle Office Service Console Analyst must have a strong client oriented approach and should possess an understanding of the mutual fund and securities business and have a strong willingness to learn ...

Position Description: Tractor Supply Company (TSCO) is the largest operator of retail farm and ranch stores in the United States. We presently have more than 1,400 TSC stores in 49 states and an e-commerce website at TractorSupply.com. We are a growth company and research indicates we have an opportunity to grow to 2,500 domestic Tractor Supply store locations. It is very exciting to be a part of...

Business Analyst, Call Center (Foster City, CA) Your challenge: Create long-term winning strategies against competition and translate these into concrete project proposals. We are a global support team working with hospitals and clinics around the world to provide products and solutions which help provide patient care. Our North America team is rapidly working toward a service desk model to supp...

Call Center Analyst, Junior-01186367 Description Key Role: Provide advisory services to client contact center organizations in the areas of operations, quality monitoring, knowledge management, systems, training, and performance metrics. Conduct business and technical requirements analysis, and testing design and execution in support of the development of client contact center systems enhanceme...

Technology Support Analyst / Call Center / Help Desk / Customer Service - Level One The Technical Support Analyst in the USC is fundamental part of a global IT support team, responsible for answering incoming calls from customers and resolving technical issues, while ensuring a high level of customer service and maximizing productivity. Successful candidates will; handle - 60+calls/day with regar...

Analyst with Call or Contact Center Experience Responsibilities for this position: Analyze the current call center self-service applications and define the details of the currently billing system/process. Work with architects to develop a new builling methodology when the applications are migrated to our client's infrastructure. Software tools/skills are needed to perform these daily responsib...

EDUCATION / EXPERIENCE REQUIREMENTS Bachelor's degree preferred; Equivalent combination of education and experience may be substituted in lieu of degree Understanding of government and collections FDCPA laws and regulations Call center experience, call analysis, and call strategy Strong knowledge of predictive, blend, text, and email dialer systems Technical Background highly recommended Dem...

HR Customer Service Analyst - Call Center - MMC - Louisville - PL-LOU00105 Description Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carp...

Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room...

Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room...

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Do you enjoy working with a team to achieve higher levels of performance? Do you take ownership to deliver results? Do you enjoy utilizing your knowledge to better your company? If you answered yes to these questions, then Western Federal Credit Union is the place for you! Western Federal Credit Union is seeking a Contact Center Analyst to design, implement and support Workforce Management, Agen...

Founded in 1978, Universal Health Services, Inc. (UHS)* is one of the nation’s largest and most respected healthcare management companies, operating through its subsidiaries—acute care hospitals, behavioral health facilities and ambulatory centers nationwide. With more than 68,000 people employed by UHS subsidiaries, UHS’s business strategy is to continue to grow by building or purchasing healthca...