Call Center Technology Consultant Jobs

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1000+ Call Center Technology Consultant jobs found on Monster.

Jobs 1 to 20 of 1984
JOB SUMMARY The Consultant, Guest Resolution provides a differentiated customer experience to Zale's guests via directly handling customer escalations and working to find the best resolution possible for the customer. Responsible for handling all customer escalations through resolution and being the ultimate customer advocate. ESSENTIAL DUTIES AND RESPONSIBILITIES Own assigned tickets and issue...
Must be able to work a 24/7 schedule, including various shifts, and holidays. Provides the first line of communication with clients via telephone and/or email in a Help Desk setting. Responsible for answering all incoming calls, recording essential administrative or technical information, and answering basic questions about Manhattan Associates products. Must understand database design and structu...
Kaiser Permanente Pleasanton, CA
Description No matter what your job title, the work you do at Kaiser Permanente supports the health and well-being of our members. All 8.7 million of them. That’s because each of us—from our financial professionals and IT team members to our RNs and physicians on the front line of care—shares a commitment to providing the best possible care experience. With locations across the United States, we ...
Kaiser Permanente Pleasanton, CA, 94588
No matter what your job title, the work you do at Kaiser Permanente supports the health and well-being of our members. All 8.7 million of them. That’s because each of us—from our financial professionals and IT team members to our RNs and physicians on the front line of care—shares a commitment to providing the best possible care experience. With locations across the United States, we offer the opp...
Call Center Specialist/Trainer GENERAL SUMMARY: Position is a consultant to the research staff of a not-for-profit government consulting organization located in McLean, VA. Position will be located at a Director of National Intelligence work location in the Washington DC metropolitan area. PRINCIPAL DUTIES AND RESPONSIBILITIES: (Essential Job Functions) Experience leading Call Center operatio...
Marten Transport Barryville, NY
Job Description: Role : call center Consultant Exp Required : 8 years Duration : 6 months Location : Conyers , Georgia. The Georgia Department of Driver Services (DDS) is seeking a qualified candidate for a seasoned manager to oversee operations of the agency s call center consisting of 55 agents. Candidates must meet the following minimum qualifications: Completion of a Bachelor s degree in Busin...
Were growing, and would love for you to join our team! Navigant Credit Union currently has a position open in one of our branch locations -- and were looking to speak with some dynamic, talented individuals about joining the Navigant family. Navigant Credit Union has long been recognized as one of Rhode Island's premier Credit Union institutions and has been recently recognized by Providence Busi...
Join Xceed Financial Credit Union and become part of a team that stands above its peers in member service, innovative products, and cutting-edge technology that makes banking more convenient and secure than ever. At Xceed, you have the unique opportunity to champion the credit union movement every day, educating our members about smart saving and financial planning for a better future. We are see...
About DeVry University: About DeVry University Founded in 1931, DeVry University is one of the largest, private sector universities in North America, with more than 76,000 students enrolled in the United States and Canada. The university’s mission is to foster student learning through high-quality, career-oriented education integrating technology, business, science and the arts. With more than 9...
The Sales Call Center Leader (Vendor Management) assists the direct sales team with coordinating new and existing assigned partner initiatives, and monitoring call center conversion goals, quality and performance. Position plays a key role in our innovative and growing marketing team, coordination and operation of multiple remote sales call centers, and assuring the success of both new and existin...
LMI Government Consulting Mclean, VA, 22107
Call Center Specialist/Trainer GENERAL SUMMARY: Position is a consultant to the research staff of a not-for-profit government consulting organization located in McLean, VA. Position will be located at a Director of National Intelligence work location in the Washington DC metropolitan area. PRINCIPAL DUTIES AND RESPONSIBILITIES: (Essential Job Functions) Experience leading Call Center operatio...
Express Scripts, Inc. Orlando, FL
Advance your career with the company that makes it easier for people to choose better health. Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most...
Public Storage Inc Birmingham, AL
Call Center Workforce Operations Manager-141116 Description Public Storage has an immediate opening a Call Center Workforce Operations Manager to be located at our call center in Glendale, CA. The Call Center Workforce Operations Manager will manage the operational aspects of the inbound call center which include the forecasting, scheduling, and staffing of sales and service agents on an annual,...
Job Purpose: Create and manage a sales team to accomplish sales goals. Sales goal: Produce minimum of 2 sales per agent per day. Duties: • Dally monitoring, management and reporting of activities of the Sales Team. • Work with the Recruiter to bring onboard the right number and quality of Sales People • Work with the Trainer to ensure proper training of new sales people • Work with the Moni...
Client is a leading, “global ten” provider of custom information technology, consulting and business process outsourcing services, and serves primarily Global 2000 companies. The firm employs more than 150,000 people and works with 805 active clients across banking & financial services, insurance, healthcare, life sciences, retail/consumer, manufacturing, energy, communications, and media. Since b...
HR Call Handling Specialist. Our client in Columbus, Ohio has a three-month contract position available for a bi-lingual (English, Spanish) HR Call Handling Specialist who will work the hours of 11am-8pm. The candidate will resolve client issues, concerns and inquiries through phone, fax and email regarding HR processes and policy. Responsibilities: • Develops comprehensive understanding of HR S...
The Contact Center Consultant will support Account Executives with pre-sales issues, provide Contact Center assessment support and serve as a subject matter expert for assigned products Will also assist with business development activities that are related to contact centers and areas where the Contact Center Consultant is a subject matter expert. • Support SPS Account Executives in a Pre-sales r...
CenturyLink Technology Solutions, which operated as Savvis until Jan. 21, 2014, delivers innovative managed services for global businesses on virtual, dedicated and colocation platforms. With deep IT infrastructure experience and an advanced network at the foundation, CenturyLink Technology Solutions services are enhanced by flexible automation and customization choices, enabling enterprises to fo...
Hi, We are a technology consulting company currently working with our direct clients including Sony, Google, VMware, Intuit, Cisco, Yahoo, Samsung, LinkedIn, eBay, PG&E & Kaiser amongst others enabling the success of their Software as well as IT infrastructure development initiatives through the quality of our consultants. We are looking for a Systems Administrator for a direct client of ours ba...
Kaiser Permanente Oakland, CA
Description Coordinates quality, accreditation, regulatory and licensing (AR&L), patient safety and risk management activities for the medical center. Provides clinical, educational, consulting, and coordinating support to assigned areas. Uses nurses' licensure as a substantial amount of scientific knowledge or technical skill for indirect patient care services that ensure the safety, comfort, pe...

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IT Career Tools

Call Center Technology Consultant

Salaries

$24,000.00 - $148,500.00
Typical Salary for Call Center Technology Consultant
(65 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
40%
Associates
20%
Some College Coursework Completed
12%
Certification
10%
Master's
10%
High School
8%
(50 Respondents)
Source: Monster.com Careerbenchmarking Tool

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