Call Center Technology Consultant Jobs - Page 2
Currently, there are no Call Center Technology Consultant jobs available which match this search. You may wish to explore similar job titles on the IT jobs page or view related jobs below.
Senior Software Engineer, Release Automation Empower the Monster Technology organization by providing intuitive and innovative applications which enable the technology teams to deliver consistent, high-quality, high-speed results while improving environmental status visibility. The applications will support environmental management throughout the SDLC process and encourage automation, standardiza...
Are you a business analyst or software engineer aspiring to get involved with Product Management? Do you see opportunities where others see barriers or wouldn’t even think to look? Want to create products that help job seekers find the right jobs and companies find the right employees? Then this Product Management position is for you. This individual works very closely with the Product Manager to...
Description The Third Party Relations team at SCEA is responsible for every facet of the relationship between PlayStation and its Publisher and Developer partners in the US, Canada and LATAM. The Partner Alliance team, a division within Third Party Relations, manages all marketing efforts against promoting our partners games and content. The Partner Alliance team mission is to provide best in cla...
Description: Provide infrastructure, network, switches, routers, telecommunication, server support. Subject area expert on video conference system operation and support. Provide next level expertise for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site confe...
Description Description: The Senior Manager, Datacenter Services manages the corporate datacenter, including server operations, database administration, and storage system management. The position requires a proven track record of leadership in technology management and the delivery of application infrastructure services. A strong background managing business critical ERP, CRM, and Web enabled a...
Description Partner Alliance Manager, Developer Relations Background: The Third Party Relations team at SCEA is responsible for every facet of the relationship between PlayStation and its Publisher and Developer partners in the US, Canada and LATAM. The Partner Alliance team, a division within Third Party Relations, manages all marketing efforts against promoting our partners games and content. ...
We have an immediate need for a Sterling Business Integrator Architect/Developer Job Title: Sterling Business Integrator Architect/Developer Location: DALLAS, TX Duration: 04+ Months Skills: Sterling Business Integrator Architect/Developer with: 1) Sterling Software (SBI or SFG) adapter design & development experience 2) Good understanding of BPML and JMS 3) Strong Java skills with NAESB pr...
We have an immediate need for a NETBACKUP ADMIN (LINUX/SOLARIS ENV) JOB DESCRIPTION This role performs services related to supporting infrastructure that enables our business of protecting Customer's production data. Focus on Netbackup and linux skills. This involves implementing Linux/Solaris systems and the application of consistent methodologies for operational integration, disaster recovery,...
The Certified Records Manager will be responsible for delivery of Records Management Solutions and will be a Subject Matter Expert for the team. In addition, the Certified Records Manager will be responsible for guiding/advising clients on Records Plans, Strategy and Retention Policies. The Certified Records Manager will also advise on migration/conversion from paper-based systems to digital forma...
We have an immediate need for a Senior UI Engineer JOB DESCRIPTION Senior Usability/Interaction Engineer Scope of Work: The role of the Usability/Interaction Engineer is to assist in the design of compelling, progressive and vibrant software/web/mobile user interfaces that facilitate intuitive interaction and support presentation of information to a variety of users in an informed and clear ma...
We have an immediate need for a Network Analyst 1 JOB DESCRIPTION CDI is seeking an experienced PC Technician to provide quality PC/Laptop and peripheral device support in a healthcare environment. Candidate must have excellent customer service and communication skills via face to face, telephone and email. The ideal candidate will have very strong PC and peripheral problem solving and deploymen...
Job Description: SLAIT Consulting is currently seeking a Project Manager for our client in the Virginia Beach, VA area. SUMMARY: Leads and directs one or more project teams engaged in the design, implementation, and modification of IT projects that span across functional organizations. MAJOR DUTIES: Responsible for Issue Management, Risk Management, SOW Development, and Earned Value Analysis ...
We have an immediate need for a Speech Evaluator JOB DESCRIPTION The Speech Data Evaluator/Technical Lead works on evaluating text data to generate test querysets and linguistic rules for target language. Responsibilities: 1. Proofread script sentences for language/typing errors, style, readability, sentence length, natural language, etc 2. Edit script sentences to maximise natural language a...
We have an immediate need for a Network Analyst 2 JOB DESCRIPTION Performs complex maintenance of company telephone systems, including phone installation and enhancements, record keeping and routine diagnostic procedures. Performs complex technical support for personal computers, hardware, application software, operating systems and connectivity to networks. Conducts evaluations and tests new so...
Job Description: SLAIT Consulting is currently seeking a Project Manager/Business Analyst for our client in the Virginia Beach, VA area. SUMMARY: Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. Analyses are performed at all levels of total system product to include: concept, design, fab...
Job Description: SLAIT Consulting is currently seeking a Technical Writer for our client in the Virginia Beach, VA area. SUMMARY: * Responsible for organizing, developing, and documenting business technical information, processes and procedures. MAJOR JOB DUTIES AND RESPONSIBILITIES: * Gathers, writes, validates and updates training material, end-user documentation, operations manuals and tec...
Job Description: SLAIT Consulting is currently seeking a Workday Developer for our client in the Virginia Beach, VA area. This position is for a consultant for 6 months or longer who has experience with Workday, more specifically someone who has worked with "Reportwriter" in Workday. It is on the HR/Payroll side. Client company will be converting all PeopleSoft apps to Workday, experience with ...
We have an immediate need for a Desktop Support JOB DESCRIPTION Provide infrastructure and process support for ITM manufacturing plant operations, including the implementation of corporate sponsored applications that are critical to meeting the plants SQDCM (Safety, Quality, Delivery, Cost, and Morale) objectives. Duties include all aspects of ITM plant support including, plant floor application...
Job Description: SLAIT Consulting is currently seeking a T1 Help Desk Analyst in the Virginia Beach, VA area. Previous experience in an IT Help Desk preferred. Must be able to pass a background check and drug test. Requirements: *Good customer service skills *Network Plus *Strong IT Skills in Microsoft/VPNs/email/remote desktop *Previous Help Desk Experience **Shift work is required Why ...
We have an immediate need for a Build/Release Engineer JOB DESCRIPTION We are seeking a highly qualified Build/Release Engineer. Experience will include but is not limited to: CTOL / PCOS: Mainframe Release Management â€¢ Configuration Management â€¢ JCL, COBOL, migration of code, compiling COBOL code to generate modules migrated from test to production. Part-time billed as work occurs. Esti...
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IT Career Tools
Call Center Technology Consultant
$24,000.00 - $148,500.00
Typical Salary for Call Center Technology Consultant
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Technology Consultant
Optimizes customer service by analyzing call center operations; determining call center best practices; requirements; planning, implementing, maintaining, and upgrading systems; evaluating outcomes and making improvements as needed.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Prepares call center performance reports by collecting, analyzing, and summarizing data; identifying recurring and consistent problem areas; recommending solutions; evaluating results and making adjustments to solutions as needed.
Maintains call center technology databases by designing information requirements; entering problem identification and resolution data.
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