Call Center Technology Consultant Jobs - Page 4
1000+ Call Center Technology Consultant jobs found on Monster.Jobs 61 to 80 of 1028
COMPANY INFORMATION: A 25-year successful small business federal consulting firm offering a full range of comprehensive employee benefits. JOB DESCRIPTION: Energy Security Specialist reach-back/on-call support for the Air Force Civil Engineer Center (AFCEC) Operations Directorate at Tyndall AFB, FL. This position can be worked remotely. Responsibilities include, but are not limited to, the followi...
ENCRYPTION / SECURITY SPECIALIST – CONTRACT – PHOENIX, AZ Encryption / Security Specialist Skills & Requirements: 2+ years with the following: Information systems operations support and administration on Linux and/or Windows platforms Encryption and key management processes and technologies including Hardware Security Modules (HSMs) Active Directory and LDAP Networking protocols Troubleshooting an...
Since 1999, ECS has grown into the premier provider of medical record retrieval services and software in the country. ECS utilizes the largest field technician network in the industry, over 2,000 employees, to get medical records any place at any time. Annually, ECS receives more than 2,000,000 medical record requests at over 65,000 provider offices in all 50 states. ECS is seeking a Management Co...
Login, Inc. Network Engineer Job # TUSLDCENG201402 Login Network Operations Center The Login Network Operations Center (NOC) serves as the home base of facility and customer support for Login, a regional data and voice services provider. Login is now accepting applications for the position of Network Engineer, Network Analyst, Senior Network Engineer. This position is part of a team responsible fo...
Datotel, LLC is a progressive St. Louis-based information technology company seeking a Service Desk Engineer. Job Purpose: The Service Desk Engineer is responsible for providing on and off site technical support for Datotel clients business operations by working with the Manager of Customer Support, Clients, and other Engineering and Service Desk team members to establish a consistent, customer ce...
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and...
AVON is looking for part time or full time independent Sales Representatives. Bilingual and Entry Level Candidates welcome, No experience is required! Come join the career change movement and enjoy amazing success! It doesn’t matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field AVON is looking for you to become independent Sales Representative and unlo...
Go beyond. At Towers Watson, we are more than individuals. We are a community focused on helping our colleagues and clients thrive and succeed. Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, financial and risk management. With 14,000 associates around the world, we offer solutions in the areas of benefits, tale...
Electronics Development - Software Quality Engineer - 085305 Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles;...
Lab Assistant Manager and Systems Support (University Technology - Research & Instructional Consultant) University Technology - Macomb Campus Western Illinois University Western Illinois University seeks a full-time Lab Assistant Manager and Systems Support to Assist with management of all University Technology computer labs and plan, design, install and support lab computer systems. The position...
Integration Architecture Leader - WD30003554 Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and interior sy...
Lead Integration Architect- Order to Cash Warranty Applications - WD30003566 Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and el...
Job Type: Consultant Information Technology Job:Customer Care Representative – Technical Support Description The customer care representative will be able to provide both technical / functional support of BPAA website and software products. This position will also be responsible for providing customers information and education regarding products, software requirements, and any support-related iss...
About Us AppDynamics is the leader in next generation solutions for managing modern, distributed, and extremely complex applications residing in both the cloud and the data center. Our customers include some of the largest web sites on the planet, who use our products to monitor and troubleshoot applications distributed across thousands of servers. With the paradigm shifts to horizontally distribu...
4 Month Contract Job Title: SAP CRM Developer-988 Job Duties: Conducts analysis of systems specifications Develops conversion and system implementation plans Develops diagrams and flow charts Handles multiple programming and analyst assignments concurrently Prepares system and programming documentation Supports and services systems Develops code according to specifications and conducts unit testin...
CTG is seeking (2) VMWare Consultants for a 12-month (possible extensions) assignment in Omaha, NE. The qualified candidates will be a member of a larger team working on this Enterprise wide data center technology refresh project. Duties / Responsibilities: Provide infrastructure support for VMWare ESX 5.x servers. Install and maintain Virtual Venter and Virtual switching for HP Blade servers. Wor...
MS Lync Specialist Madison, WI Overview: Our client is currently seeking a Microsoft Communications (Lync/Voice) Systems Specialist to install and configure Lync solutions for a variety of customers. The ideal candidate would be a technical consultant with expertise in the area of Microsoft Lync 2013 Enterprise Voice, Exchange 2010/2013, and Office 365 migrations as well as a solid understanding o...
Company Confidential Weston, FL, 33326
Job Purpose: Sell a wide variety of exciting shore excursions to cruise passengers sailing on ships around the world. Sales will be made via inbound telephone calls from cruise passengers. Duties: Acquire knowledge of tours and ship destinations to allow effective and efficient selling of tour products. This will be provided by the company's comprehensive training program. Interact with customers...
Senior Monitoring Administrator - 105882 Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and interior system...
Account Manager, Blackboard Student Services Location: Reston, VA Blackboard is a global leader in enterprise technology and innovative solutions that improve the experience of millions of students and learners around the world every. Blackboard’s broad reach covers our traditional, market-leading e-Learning solutions, in addition to mass notification, campus security, and commerce. Blackboard is...
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What is actually done at Fab city? Fab city is going to be established in Hyderabad AP, India. What ...
Chief Minister AP, Sri Y S Rajasekhar got the Fab city sanctioned. What is its use to future Engineers? They are going to set up some more companies in Chennai. Credit goes to Thiru Dayanidhi Maran, ...
What are some jobs in the legal field besides Paralegal/Legal assistant and Lawyers?
I've been a paralegal for 2 yrs and i like it but i feel like im getting bored with it. i want to go back to school for something "in the law field" but im just now sure yet. Can anyone help me find...
I I want to study law in college , so i was wondering what jobs are available with Law?
I would also appreciate if you also explain in details what is the job and the earning and what are the options. .
Why is it easier for dumb people (or as they like to be called, 'Bad Boys') to find jobs?
Warning: The details are kind of long. It may take a little bit of time to read it all. Your help would be appreciated! Hi. To begin with, I would like to just let you know that I am a very modest ...
IT Career Tools
Call Center Technology Consultant
$24,000.00 - $148,500.00
Typical Salary for Call Center Technology Consultant
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Technology Consultant
Optimizes customer service by analyzing call center operations; determining call center best practices; requirements; planning, implementing, maintaining, and upgrading systems; evaluating outcomes and making improvements as needed.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Plans and implements call center system by evaluating wide area network (WAN), local area network (LAN), voice communications, computer telephony integration (CTI), automatic call distribution (ACD), and interactive voice response (IVR) requirements and technologies; configuring hardware and software; supporting routing decisions; completing system integrations; completing cost/benefit analyses.
Prepares call center performance reports by collecting, analyzing, and summarizing data; identifying recurring and consistent problem areas; recommending solutions; evaluating results and making adjustments to solutions as needed.
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