Responsibilities: Handle inbound service calls Drive customer satisfaction through voice, chat, and/or email communications Navigate through multiple systems and tools Ongoing training and skill development Qualifications: THIS IS AN ON-SITE POSITION AND YOU MUST LIVE WITHIN 50 MILES OF 101 SYKES BLVD, CHAVIES, KY 41272 Strong communication skills, including the ability to navigate between screens while assisting customers Problem-solver with a can-do attitude Eager to advance your career with a reliable company Enjoy working independently and with a team Must be 18+ years of age High school diploma (or GED equivalent) Must pass a background check A fantastic opportunity: The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection.